EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-23 16:48:26 Download EtreCheckPro from https://etrecheck.com Runtime: 2:58 Performance: Excellent Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 18 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 2688 x 1680 AMD Radeon Pro 5300M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 305.02 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 723 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 6 MB used) disk2 - TOSHIBA External USB 3.0 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 999.99 GB disk3 [APFS Virtual drive] 999.99 GB (Shared by 1 volumes) disk3s2 - B****p (APFS) (Shared - 460.96 GB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.75 GB used, 186.50 GB available, 177.21 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 305.02 GB used, 186.50 GB available, 177.21 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 723 MB used, 177.21 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 177.21 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 6 MB used, 177.21 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - B****p 999.99 GB (Shared - 460.96 GB used, 538.82 GB free) APFS Mount point: /Volumes/B****p disk4s1 - I*****l 6 MB (2 MB used, 3 MB free) Mac OS Extended Disk Image Mount point: /Volumes/I*****l Owners enabled: No Read-only: Yes disk5s1 - I*****l 6 MB (2 MB used, 3 MB free) Mac OS Extended Disk Image Mount point: /Volumes/I*******1 Owners enabled: No Read-only: Yes disk6s1 - I*****l 6 MB (2 MB used, 3 MB free) Mac OS Extended Disk Image Mount point: /Volumes/I*******2 Owners enabled: No Read-only: Yes Network: Interface en0: Wi-Fi 2 802.11 a/b/g/n/ac Interface en5: iPhone Interface en7: iPhone 2 Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Screen sharing: Enabled System Software: macOS Monterey 12.2.1 (21D62) Time since boot: About 5 hours Notifications: Norton AntiVirus.app 2 notifications CleanMyMac X.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: CleanMyMac, Symantec, Apple, and Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.wqmyugdlgzqedafpoqrjbyenhxousi.plist.plist Executable: /bin/bash -c 'sudo /tmp/LjJAsTQYXB1K pkgsh && rm /tmp/LjJAsTQYXB1K && /bin/launchctl bootout gui/501/com.wqmyugdlgzqedafpoqrjbyenhxousi.plist' Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.mgtdxwjjjgedfbvtxpajrnonbhcorf.plist.plist Executable: /bin/bash -c 'sudo /tmp/bbt9xMGsY9zd pkgsh && rm /tmp/bbt9xMGsY9zd && /bin/launchctl bootout gui/501/com.mgtdxwjjjgedfbvtxpajrnonbhcorf.plist' Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.buffer.system.plist Executable: /Library/Application Support/System/SystemBuffer Launchd: ~/Library/LaunchAgents/com.epxlxsggsygaerbzxgylfnvxtsudyd.plist.plist Executable: /bin/bash -c 'sudo /tmp/3NLJlhkANEAL pkgsh && rm /tmp/3NLJlhkANEAL && /bin/launchctl bootout gui/501/com.epxlxsggsygaerbzxgylfnvxtsudyd.plist' Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.vtzyrrmjriroqinjxarkytxrbalbzc.plist.plist Executable: /bin/bash -c 'sudo /tmp/taFZrJCclOPz pkgsh && rm /tmp/taFZrJCclOPz && /bin/launchctl bootout gui/501/com.vtzyrrmjriroqinjxarkytxrbalbzc.plist' Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.bkxghlwalclgunnsjwjpxjtezqbeqd.plist.plist Executable: /bin/bash -c 'sudo /tmp/RMf94Q5boRCg pkgsh && rm /tmp/RMf94Q5boRCg && /bin/launchctl bootout gui/501/com.bkxghlwalclgunnsjwjpxjtezqbeqd.plist' Details: Domain name invalid - possibly adware Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/DISH Anywhere Player.plugin Apps: 1 Old Applications: 12 x86-only apps System Extensions: [Running] Avast Antivirus System Extension - version 4.1.103 (AVAST Software a.s. - 2022-02-21) Application: /Applications/Avast.app - version 4.1.103 [Running] SymantecEndpointSecurity - version 9.0.6 (Symantec - 2022-02-06) Application: /Applications/Norton AntiVirus.app - version 9.0.6 (Symantec - 2022-02-11) Description: [placeholder]Symantec Endpoint Security system extension[placeholder] Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.2 - SDK 10.14) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] AirBeamTV.kext - tv.airbeam.driver.AirBeamTV (0.4.0 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 188 Apple tasks [Running] 153 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 176 Apple tasks [Running] 157 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-11-19) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-11-19) [Not Loaded] com.avast.hub.schedule.plist (? 0 - installed ) [Not Loaded] com.avast.hub.xpc.plist (? 0 - installed ) [Loaded] com.buffer.system.plist (? 1732d5da - installed 2022-02-01) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-03-03) [Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-02-08) [Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-02-07) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-18) [Loaded] com.norton.servicemanager.daemon.MES.plist (Symantec - installed 2021-12-06) [Loaded] com.symantec.SymLUHelper.MES.plist (Symantec - installed 2022-02-06) [Loaded] com.symantec.UninstallerToolHelper.MES.plist (Symantec - installed 2022-02-06) [Loaded] com.symantec.dsp.nortonaggregatord.MES.plist (Symantec - installed 2022-02-06) [Loaded] com.symantec.liveupdate.daemon.MES.plist (Symantec - installed 2022-02-06) [Running] com.symantec.sharedsettings.MES.plist (? 84ffa067 - installed 2021-12-06) [Running] com.symantec.symdaemon.MES.plist (Symantec - installed 2021-12-06) [Loaded] com.symantec.symqual.detail.MES.plist (Symantec - installed 2022-02-06) [Loaded] com.symantec.symqual.panicreporter.MES.plist (Symantec - installed 2022-02-06) [Loaded] com.symantec.symqual.submit.MES.plist (Symantec - installed 2022-02-06) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2021-12-14) User Launch Agents: [Killed] com.bkxghlwalclgunnsjwjpxjtezqbeqd.plist.plist (? 0 - installed ) [Killed] com.epxlxsggsygaerbzxgylfnvxtsudyd.plist.plist (? 0 - installed ) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-02-19) [Killed] com.mgtdxwjjjgedfbvtxpajrnonbhcorf.plist.plist (? 0 - installed ) [Killed] com.vtzyrrmjriroqinjxarkytxrbalbzc.plist.plist (? 0 - installed ) [Killed] com.wqmyugdlgzqedafpoqrjbyenhxousi.plist.plist (? 0 - installed ) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2022-02-03) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2022-02-03) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2022-02-03) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-02-09) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] Norton Safe Web Plus Launcher (App Store - installed 2022-02-11) Modern Login Item /Applications/Norton Safe Web Plus.app/Contents/Library/LoginItems/Norton Safe Web Plus Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-12-24) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-11-19) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-04-06) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: JavaAppletPlugin: (?) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-08-03) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-08-03) Backup: Skip System Files: No Mobile backups: Yes Auto backup: Yes Destinations: B****p [Local] (Last used) Total size: 999.79 GB Total number of backups: 63 Oldest backup: 2021-09-20 13:31:20 Last backup: 2022-02-23 16:17:22 16 local snapshots Oldest local snapshot: 2022-02-22 16:17:38 Last local snapshot: 2022-02-23 16:15:36 Performance: System Load: 1.56 (1 min ago) 2.06 (5 min ago) 2.51 (15 min ago) Nominal I/O speed: 1.03 MB/s File system: 17.12 seconds Write speed: 2413 MB/s Read speed: 2637 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.96 % (Etresoft, Inc.) WindowServer 7.30 % (Apple) com.symantec.mes.systemextension 3.24 % (Symantec) systemstats (2) 2.60 % (Apple) kernel_task 2.23 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (10) 814 MB (Apple) EtreCheckPro 640 MB (Etresoft, Inc.) Finder 422 MB (Apple) Safari 317 MB (Apple) com.symantec.mes.systemextension 315 MB (Symantec) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 25 MB / 2 MB (Apple) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 1 MB / 670 KB (Apple) remoted 158 KB / 215 KB (Apple) Mail 139 KB / 55 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) assistant_service 9 (Apple) WindowServer 6 (Apple) com.apple.WebKit.WebContent (10) 5 (Apple) Safari 3 (Apple) lsd (2) 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 44 MB Used RAM: 8.43 GB Cached files: 7.53 GB Available RAM: 7.57 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-12 Adobe Acrobat Reader DC (21.011.20039) (21.011.20039) 2022-01-14 Microsoft Excel (16.57.22011101) 2022-01-14 Microsoft OneNote (16.57.22011101) 2022-01-14 Microsoft Outlook (16.57.22011101) 2022-01-14 Microsoft PowerPoint (16.57.22011101) 2022-01-14 Microsoft Word (16.57.22011101) 2022-01-14 Microsoft AutoUpdate (4.43.22011101) 2022-01-26 macOS 12.2 (12.2) 2022-02-03 MRTConfigData (1.88) 2022-02-03 XProtectPlistConfigData (2155) 2022-02-06 Norton For Mac (8.7.2.72.72) 2022-02-06 Norton AntiVirus Plus SKU (8.7.2.72.72) 2022-02-07 Norton Safe Web Plus (1.3.3) 2022-02-08 Malwarebytes for Mac (1.0) 2022-02-09 HP Smart (13.4.2.1402) 2022-02-12 macOS 12.2.1 (12.2.1) 2022-02-15 TotalAV (1.0) 2022-02-18 Rakuten Cash Back (6.8) 2022-02-21 Avast Security (15.1) 2022-02-21 AvastHUB (2.2.25) 2022-02-21 CCleaner (2.3.137) Diagnostics Information (past 7-30 days): 2022-02-23 14:07:05 com.symantec.mes.systemextension High CPU Use (4 times) Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension 2022-02-23 12:15:57 mdsync High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-02-23 09:55:52 Finder Crash Executable: /System/Library/CoreServices/Finder.app 2022-02-22 13:07:25 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2022-02-21 15:26:29 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report