EtreCheckPro version: 6.8.2 (68031) Report generated: 2023-09-25 13:57:35 Download EtreCheckPro from https://etrecheck.com Runtime: 3:11 Performance: Excellent Problem: Apps are crashing Description: FCPX crashes on startup Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro14,1 2.5 GHz Dual-Core Intel Core i7 (i7-7660U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 164 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 VG27A 2560 x 1440 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (122.01 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.88 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (9.17 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk1s6 - Update (APFS) (6 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 122.01 GB Shared values Size: 250.69 GB Free: 114.18 GB Available: 124.18 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.88 GB Shared values Size: 250.69 GB Free: 114.18 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 250.69 GB Free: 114.18 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 250.69 GB Free: 114.18 GB Available: 124.18 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 6 MB Shared values Size: 250.69 GB Free: 114.18 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.6 (22G120) Time since boot: About an hour Notifications: EtreCheckPro.app 3 notifications Loopback.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Apps: 1 Applications: 570 apps 72 x86-only apps 10 unsigned apps Kernel Extensions: /Applications/RingCentral Meetings.app [Not Loaded] ZoomAudioDevice.kext - zoom.us.ZoomAudioDevice (1.2 - SDK 10.9) /Library/Extensions [Not Loaded] MersiveRelayVM.kext - com.mersive.driver.relayvm.framebuffer (5.1.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 192 Apple tasks [Running] 157 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 190 Apple tasks [Running] 187 Apple tasks Launch Daemons: [Running] com.Logitech.LogiFacecam.Service.plist (Logitech Inc. - installed 2021-03-24) Executable: /Library/Application Support/LogiFacecam.bundle/Contents/MacOS/LogiFacecamService [Running] com.SplitMediaLabs.LogiCapture.Assistant.plist (Logitech Inc. - installed 2021-03-24) Command: /Library/CoreMediaIO/Plug-Ins/DAL/LogiCapture.plugin/Contents/MacOS/Assistant --timeout 300.0 [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-09-17) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-28) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.avg.hub.schedule.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-01) Command: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-01) Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/Helpers/com.avg.hub.xpc [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-06-29) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-06-29) Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2021-02-16) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-09-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-09-17) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-28) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-28) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-08-16) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-01) Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/MacOS/com.avg.hub [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver [Other] com.logitech.manager.daemon.plist (Not signed - installed 2021-03-24) Command: /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Running] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2020-09-24) Executable: /Library/Application Support/Logitech/com.logitech.vc.LogiVCCoreService/LogiVCCoreService.app/Contents/MacOS/LogiVCCoreService [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant -checkForUpdates User Login Items: [Running] Alfred (App Store - installed 2018-11-26) Application /Applications/Alfred.app [Running] Skype for Business (Skype Communications S.a.r.l - installed 2022-08-10) Application /Applications/Skype for Business.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2021-02-16) Application /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2023-09-25) Modern Login Item ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app App Extensions: Plugins: BluRayH264Encoder - /Applications/Final Cut Pro.app FxAnalyzer - /Applications/Final Cut Pro.app DolbyDigitalEncoder - /Applications/Final Cut Pro.app Safari extensions: Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app Photo editing extensions: Pixelmator Retouch - /Applications/Pixelmator.app Pixelmator Distort - /Applications/Pixelmator.app Finder sync extensions: Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Action services: Repair Tool - /Applications/Pixelmator.app QuickLook Previews: Full Size Previews - /Applications/Pixelmator Pro.app com.pixelmatorteam.pixelmator.document.binary *.pxd com.pixelmatorteam.pixelmator.document.package *.pxd com.pixelmator.pxm *.pxm public.webp *.webp EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: Thumbnails - /Applications/Pixelmator Pro.app com.pixelmatorteam.pixelmator.document.binary *.pxd com.pixelmatorteam.pixelmator.document.package *.pxd com.pixelmator.pxm *.pxm public.webp *.webp QuickLook Previews (legacy): PixelmatorLook - /Applications/Pixelmator.app com.pixelmator.pxg *.pxg com.pixelmator.pxls *.pxls IconSlate-quicklook - /Applications/Icon Slate.app com.kodlian.iconslate.iconsproj *.iconsproj PXMQuickLook - /Applications/Pixelmator Pro.app com.pixelmator.pxm *.pxm com.pixelmatorteam.pixelmator.document.binary *.pxd public.webp *.webp Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-09-17) RingCentralMeetings: 19.4.152079.0420 (RingCentral, Inc. - installed 2020-04-22) Audio Plug-ins: ACE: 11.7.1 (Rogue Amoeba Software, LLC - installed 2021-07-21) AppleAES3Audio: 3.0 (Apple - installed 2023-09-22) SolsticeAudio: 5.1.0 (Mersive Technologies - installed 2020-11-02) CoreMediaIO Plug-ins: FUJIFILM X Webcam: 2.1.0.0 (FUJIFILM Corporation - installed 2021-01-12) LogiCapture: 1.1912.04.1 (Logitech Inc. - installed 2021-03-24) RelayCam: 5.1.0 (Mersive Technologies - installed 2020-11-02) 3rd Party Preference panels: REDcode (RED Digital Cinema - installed 2018-04-26) Backup: Auto backup: No Destinations: M*****************c [Local] (Last used) Total size: 2.00 TB Total number of backups: 2 Oldest backup: 2021-04-12 13:05:23 Last backup: 2021-05-08 19:24:09 Performance: System Load: 2.60 (1 min ago) 2.06 (5 min ago) 2.12 (15 min ago) Nominal I/O usage: 0.02 MB/s File system: 28.40 seconds Write speed: 1006 MB/s Read speed: 1381 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 10 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.88 % (Etresoft, Inc.) WindowServer 15.80 % (Apple) com.apple.WebKit.WebContent (14) 4.52 % (Apple) kernel_task 2.26 % (Apple) Messages 0.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (14) 5.06 GB (Apple) MTLCompilerService (49) 924 MB (Apple) EtreCheckPro 785 MB (Etresoft, Inc.) kernel_task 297 MB (Apple) Pages 231 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 25 MB / 15 MB (Apple) mDNSResponder 853 KB / 224 KB (Apple) apsd 85 KB / 612 KB (Apple) com.apple.Safari.SearchHelper 34 KB / 11 KB (Apple) rapportd 18 KB / 25 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) com.apple.WebKit.WebContent (14) 3 (Apple) Messages 1 (Apple) Safari 1 (Apple) com.apple.WebKit.Networking 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 103 MB Used RAM: 11.07 GB Cached files: 4.83 GB Available RAM: 4.93 GB Swap Used: 323 MB Software Installs (past 60 days): Install Date Name (Version) 2023-09-05 Zoom (5.15.7.21404) 2023-09-19 XProtectPayloads (111) 2023-09-19 XProtectPlistConfigData (2171) 2023-09-19 macOS Ventura (13.5.2) 2023-09-19 macOS 13.5.2 (13.5.2) 2023-09-20 MRTConfigData (1.93) 2023-09-22 Final Cut Pro X Supplemental Content (1.0) 2023-09-22 Pro Video Formats (2.2.7) 2023-09-22 macOS 13.6 (13.6) 2023-09-25 Final Cut Pro (10.6.7) Clean up: /Library/LaunchAgents/com.logitech.manager.daemon.plist /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon Executable not found Diagnostics Information (past 7-30 days): 2023-09-25 13:17:49 Final Cut Pro Crash (3 times) Executable: /Applications/Final Cut Pro.app Details: libsystem_c.dylib: abort() called 2023-09-24 00:23:13 AppleCameraAssistant Crash (2 times) Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin 2023-09-22 22:14:27 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2023-09-22 15:36:24 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2023-09-21 15:45:08 Pixelmator Crash (2 times) Executable: /Applications/Pixelmator.app 2023-09-19 22:46:21 corespotlightd Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/corespotlightd 2023-09-19 14:38:30 PerfPowerServices Crash (5 times) Executable: /usr/libexec/PerfPowerServices Details: dyld3 mode *** Terminating app due to uncaught exception 'NSRangeException', reas on: '*** -[NSConstantArray objectAtIndexedSubscript:]: index 138 beyon d bounds [0 .. 105]' terminating with uncaught exception of type NSException abort() called 2023-09-19 13:35:21 Messages.app High CPU Use Executable: /System/Applications/Messages.app End of report