EtreCheck version: 5.6 (5212) Report generated: 2020-08-19 11:40:10 Download EtreCheck from https://etrecheck.com Runtime: 3:15 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (13-inch, 2013 - 2014) MacBook Air Model: MacBookAir6,2 1.40 GHz Dual-Core Intel Core i5 (i5-4260U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Replace Soon - Cycle count = 1223 Video Information: Intel HD Graphics 5000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 5 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 148.17 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.31 GB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 500.07 GB (Shared - 148.17 GB used, 341.81 GB available, 338.74 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 500.07 GB (Shared - 1.07 GB used, 338.74 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 500.07 GB (Shared - 11.31 GB used, 341.81 GB available, 338.74 GB free) APFS Mount point: / Read-only: Yes Network: Interface en2: USB Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: Less than an hour Notifications: Microsoft Outlook.app 98 notifications EtreCheck.app 6 notifications WhatsApp.app one notification Gemini 2.app one notification (one scheduled) Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: ~/Library/Internet Plug-Ins/NPRoblox.plugin 32-bit Applications: 5 32-bit apps Kernel Extensions: /Library/Extensions ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.3.12) ZTEUSBMassStorageFilter.kext (ZTEDriver_MacV1.3.12) SierraDIPSupport.kext (1.0.0.7) SierraFSRSupport.kext (3.0.0.2) SierraHSRSupport.kext (3.0.0.16) SierraIPDirect.kext (1.1.5) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 175 Apple tasks [Running] 122 Apple tasks System Launch Daemons: [Not Loaded] 30 Apple tasks [Loaded] 180 Apple tasks [Running] 127 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-05-27) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-05-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-22) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-14) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-12) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-25) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-05-27) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-03) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-22) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-14) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-14) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2020-05-27) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2019-04-15) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Messenger Login Helper (App Store - installed 2020-08-07) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-07-08) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-08-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-08-08) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Loaded] CloudLoginHelper (Linebreak SL - installed 2020-07-07) Modern Login Item ~/Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app Internet Plug-ins: Silverlight: 5.1.40416.0 (? - installed 2015-07-19) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-02-19) AdobePDFViewer: 19.010.20098 (Adobe Systems, Inc. - installed 2019-02-19) Unity Web Player: UnityPlayer version 5.0.3f2 (? - installed 2015-08-08) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-12) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-12) Safari Extensions: Honey (App Store - installed 2020-02-05) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-25) Backup: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: M*****************a: Disk size: 500.07 GB - Disk used: 161.33 GB Destinations: Data [Network] (Last used) Total size: 997.71 GB Total number of backups: 16 Oldest backup: 2016-09-25 02:43:27 Last backup: 2016-10-02 16:03:37 Performance: System Load: 81.72 (1 min ago) 29.86 (5 min ago) 11.62 (15 min ago) Nominal I/O speed: 7.07 MB/s File system: 42.28 seconds Write speed: 696 MB/s Read speed: 769 MB/s CPU Usage Snapshot: Type Overall System: 17 % User: 47 % Idle: 37 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 131.49 % (?) photoanalysisd 38.96 % (Apple) CalendarAgent 37.13 % (Apple) trustd 35.51 % (Apple) EtreCheck 7.54 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 269 MB (App Store) accountsd 48 MB (Apple) SystemUIServer 46 MB (Apple) suggestd 41 MB (Apple) Mail 40 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 297 KB / 248 KB (?) Mail 277 KB / 8 KB (Apple) CalendarAgent 29 KB / 19 KB (Apple) assistantd 7 KB / 8 KB (Apple) CloudApp 6 KB / 954 B (Linebreak SL) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 27 MB Used RAM: 2.86 GB Cached files: 1.12 GB Available RAM: 1.14 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-07 Messenger (63.3.112) 2020-08-07 XProtectPlistConfigData (2128) 2020-08-08 WhatsApp (2.2031.5) 2020-08-12 Microsoft AutoUpdate (4.26.20081000) 2020-08-12 ARMDC Agent Installer (1.0.0) 2020-08-12 Microsoft Excel (16.40.20081000) 2020-08-12 Microsoft OneNote (16.40.20081000) 2020-08-12 Adobe Flash Player (32.0.0.414) 2020-08-13 Microsoft Outlook (16.40.20081000) 2020-08-13 Microsoft PowerPoint (16.40.20081000) 2020-08-14 Microsoft Teams (1.00.318164) 2020-08-14 Microsoft Word (16.40.20081000) 2020-08-14 macOS Catalina 10.15.6 Update 2020-08-14 MRTConfigData (1.64) 2020-08-14 Gatekeeper Compatibility Data (1.0) 2020-08-19 Grammarly for Safari (9.18) 2020-08-19 EtreCheck (5.6) Diagnostics Information (past 7-30 days): End of report