EtreCheckPro version: 6.3.1 (6D012) Report generated: 2020-09-22 10:48:57 Download EtreCheckPro from https://etrecheck.com Runtime: 2:53 Performance: Good Problem: Beachballing Description: There are two users on this computer ,my wife and myself. When i start up in my wifeâ s profile there is no BEACHBALLING or very little, but in my profile is almost instant or within minutes. Sometimes it will s top in a few minutes but lately it may only stop after many restarts. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 2.90 GHz Quad-Core Intel Core i5 (i5-3470S) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 650M - VRAM: 512 MB iMac 1920 x 1080 SAMSUNG 1920 x 1080 Drives: disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 150.34 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.27 GB used) disk1 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 150.34 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.27 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.12 TB (Shared - 150.34 GB used, 952.49 GB available, 950.11 GB free) APFS Mount point: /System/Volumes/Data disk2s3 - Recovery [Recovery] 1.12 TB (Shared - 526 MB used, 950.11 GB free) APFS Mount point: /Volumes/Recovery disk2s4 - VM [APFS VM] 1.12 TB (Shared - 1 MB used, 950.11 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.12 TB (Shared - 11.27 GB used, 952.49 GB available, 950.11 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 2.39 GB available System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About a day Notifications: Safari.app 7 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the legitimate list - probably OK Login Item: ~/Library/Application Support/MacGameStore.com/Helper/Mac Game Store Helper.app Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/RL Secure Plug-In Layer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/ContentManager.plugin Plugin: ~/Library/Internet Plug-Ins/RocketEngine.plugin Plugin: ~/Library/Internet Plug-Ins/UploadManager.plugin Apps: 20 32-bit Applications: 36 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] Seagate Storage Driver.kext (5.2.4 (26840) - SDK 10.4) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 128 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 168 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-07-15) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-09-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-17) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-26) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-25) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-09-19) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-07-15) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-09) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2019-04-11) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-21) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-09-22) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-09-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-09-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-06-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-06-21) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-06-21) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app [Loaded] Mac Game Store Helper (? - installed 2013-06-23) Application ~/Library/Application Support/MacGameStore.com/Helper/Mac Game Store Helper.app Internet Plug-ins: Silverlight: 5.1.40416.0 (? - installed 2015-06-23) FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-08) Flash Player: 32.0.0.433 (? - installed 2020-09-08) RL Secure Plug-In Layer: (? - installed 2015-09-17) SharePointBrowserPlugin: 14.6.7 (? - installed 2016-08-30) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-08-25) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.78 (1 min ago) 1.45 (5 min ago) 1.37 (15 min ago) Nominal I/O speed: 0.20 MB/s File system: 20.48 seconds Write speed: 167 MB/s Read speed: 402 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 7.46 % (Apple) EtreCheckPro 5.54 % (Etresoft, Inc.) kernel_task 4.12 % (Apple) Activity Monitor 0.70 % (Apple) sysmond 0.56 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 796 MB (Apple) EtreCheckPro 521 MB (Etresoft, Inc.) com.apple.siri.embeddedspeech 200 MB (Apple) MTLCompilerService (22) 199 MB (Apple) Safari 134 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 999 KB (Apple) apsd 63 KB / 47 KB (Apple) netbiosd 86 KB / 1 KB (Apple) rapportd 19 KB / 3 KB (Apple) cloudd 7 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) HP Device Monitor 1 (HP Inc.) com.apple.WebKit.WebContent (5) 0 (Apple) galileod 0 (Fitbit, Inc.) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 979 MB Used RAM: 5.47 GB Cached files: 1.58 GB Available RAM: 2.53 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-26 iMovie (10.1.15) 2020-09-01 Full Deck Solitaire (1.86) 2020-09-08 Adobe Flash Player (32.0.0.433) 2020-09-15 Microsoft PowerPoint (16.41.20091302) 2020-09-15 Microsoft OneNote (16.41.20091302) 2020-09-15 Microsoft Excel (16.41.20091302) 2020-09-16 Microsoft Word (16.41.20091302) 2020-09-17 Microsoft AutoUpdate (4.27.20091302) 2020-09-18 XProtectPlistConfigData (2131) 2020-09-18 macOS Catalina 10.15.6 Supplemental Update 2020-09-18 Safari (14.0) 2020-09-18 MRTConfigData (1.66) 2020-09-19 Malwarebytes for Mac (1.0) Diagnostics Information (past 7-30 days): End of report