EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-03 17:06:47 Download EtreCheckPro from https://etrecheck.com Runtime: 3:12 Performance: Excellent Problem: Apps are crashing Description: After an automatic upgrade to Big Sur 11.3 my iMac crashes every time that I leave it idling. Major Issues: Anything that appears on this list needs immediate attention. Adware - Adware detected. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 851.63 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 430 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.35 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 851.63 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 430 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 622 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.35 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk3 - LaCie P9227 Slim 1.00 TB (Mechanical) External USB 5 Gbit/s USB disk3s1 - B******2 (Journaled HFS+) 1.00 TB (294.03 GB used) disk4 - Seagate Desktop 500.11 GB External USB 480 Mbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - 2************e (Mac OS Extended (Case-sensitive, Journaled)) 499.76 GB (204.15 GB used) Mounted Volumes: disk2s1 - M*****************a [APFS Virtual drive] 1.02 TB (Shared - 851.63 GB used, 214.78 GB available, 148.98 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.02 TB (Shared - 430 MB used, 148.98 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.02 TB (Shared - 2.15 GB used, 148.98 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.02 TB (Shared - 15.35 GB used, 214.78 GB available, 148.98 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.02 TB (Shared - 3 MB used, 148.98 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - B******2 1.00 TB (294.03 GB used, 706.27 GB available, 706.18 GB free) Journaled HFS+ Mount point: /Volumes/B******2 disk4s2 - 2************e 499.76 GB (204.15 GB used, 295.76 GB available, 295.62 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/2************e Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 143.51 GB available Printer sharing: Enabled Remote Apple Events: Enabled System Software: macOS Big Sur 11.3 (20E232) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Remote Apple Events: Enabled Adware: Launchd: ~/Library/LaunchAgents/zrUpdater.plist Executable: /Applications/ZipRar.app/Contents/Resources/appUpdater zr 1000 Reason: Adware name match Unsigned Files: Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 177 Apple tasks [Running] 140 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 183 Apple tasks [Running] 143 Apple tasks [Other] 2 Apple tasks Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-03-25) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-06-03) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2019-02-06) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-04-02) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-03-25) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-16) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-16) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-05) [Loaded] zrUpdater.plist (Adware - installed 2018-05-15) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-13) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Destinations: B******2 [Local] (Last used) Total size: 1.00 TB Total number of backups: 64 Oldest backup: 2020-08-20 19:54:01 Last backup: 2021-05-03 10:54:00 M*****************c [Local] Total size: 2.00 TB Total number of backups: 186 Oldest backup: 2016-09-08 11:00:51 Last backup: 2021-04-15 17:01:16 12 local snapshots Oldest local snapshot: 2021-04-15 16:30:01 Last local snapshot: 2021-05-03 16:37:12 Performance: System Load: 1.48 (1 min ago) 1.34 (5 min ago) 1.27 (15 min ago) Nominal I/O speed: 4.24 MB/s File system: 20.40 seconds Write speed: 322 MB/s Read speed: 802 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.48 % (Etresoft, Inc.) kernel_task 5.58 % (Apple) WindowServer 4.42 % (Apple) backupd 3.66 % (Apple) Activity Monitor 0.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (11) 408 MB (Apple) EtreCheckPro 256 MB (Etresoft, Inc.) MTLCompilerService (33) 250 MB (Apple) News 235 MB (Apple) Dock 217 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 862 KB / 456 KB (Apple) netbiosd 29 KB / 18 KB (Apple) Mail 32 KB / 11 KB (Apple) apsd 6 KB / 38 KB (Apple) trustd 29 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) backupd 1 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) fseventsd 0 (Apple) mds 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 41 MB Used RAM: 5.55 GB Cached files: 2.41 GB Available RAM: 2.45 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-17 iMovie (10.2.3) 2021-03-24 Pages (11.0) 2021-03-24 Numbers (11.0) 2021-03-24 macOS 11.2.3 (11.2.3) 2021-03-30 Keynote (11.0) 2021-04-02 Malwarebytes for Mac (1.0) 2021-04-16 Mimeo Photos (4.3.2) 2021-04-28 macOS 11.3 (11.3) 2021-04-30 XProtectPlistConfigData (2145) 2021-04-30 MRTConfigData (1.78) Diagnostics Information (past 7-30 days): 2021-05-03 16:39:30 ZipRar.app Crash (19 times) Executable: /Applications/ZipRar.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[__NSCFBoolean isEqualToString:]: unrecognized selecto r sent to instance 0x7fff80a09230' terminating with uncaught exception of type NSException abort() called 2021-05-03 15:26:35 Kernel Panic (11 times) Details: panic(cpu 1 caller 0xffffff801ffeba25): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds 2021-05-03 14:39:11 WindowServer Crash (6 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2021-04-28 22:55:46 GPU:AMD MetalDevice for accelerator(0x9007): 0x7fd42dc44828 (MTLDevice: 0x7fd4 2fc81000) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX 0@0/ATY,Tako@0/AMDFramebufferSI boot-args: 2021-04-30 10:42:08 Siri.app Crash Executable: /System/Library/CoreServices/Siri.app Details: dyld3 mode Crashing on exception: Failed to create event tap End of report