EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-19 00:07:28 Download EtreCheck from https://etrecheck.com Runtime: 3:10 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Full screen videos split diagonally and donâ t display correctlyâ specif ically in Youtube while using Chrome but happens on Safari as well. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This machine is running low on free hard drive space. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Air (11-inch, Early 2015) MacBook Air Model: MacBookAir7,1 1.6 GHz Dual-Core Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 543 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1366 x 768 Drives: disk0 - APPLE SSD AP0128H 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 81.80 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.24 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 121.02 GB (Shared - 81.80 GB used, 26.31 GB available, 25.10 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 121.02 GB (Shared - 2.15 GB used, 25.10 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.02 GB (Shared - 11.24 GB used, 26.31 GB available, 25.10 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en4: AX88179 USB 3.0 to Gigabit Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F101) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/org.pqrs.Seil.load.plist Executable: /Library/Application Support/org.pqrs/Seil/startup.sh start Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Apps: 26 32-bit Applications: 16 32-bit apps Kernel Extensions: /Library/Application Support/org.pqrs/Seil Seil.10.11.signed.kext (12.0.0 - SDK 10.11) /Library/Extensions AX88179_178A.kext (1.12.0 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 179 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 184 Apple tasks [Running] 118 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-29) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-07) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-24) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-08) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-08) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-08-18) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Running] com.kinoni.epoccam.daemon.plist (Kinoni Oy - installed 2020-04-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-06-18) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-24) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-06-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Not Loaded] org.pqrs.Seil.load.plist (? a6ea076 - installed 2015-12-04) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-04-02) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-21) User Login Items: [Not Loaded] DeliverySlip Login Helper (App Store - installed 2019-03-10) Modern Login Item /Applications/DeliverySlip.app/Contents/Library/LoginItems/DeliverySlip Login Helper.app [Not Loaded] Launcher Disabler (App Store - installed 2020-06-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2020-06-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Reflector 3 Helper (Squirrels LLC - installed 2019-10-08) Modern Login Item /Applications/Reflector 3.app/Contents/Library/LoginItems/Reflector 3 Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 15.020.20042 (? - installed 2016-11-04) AdobePDFViewer: 15.020.20042 (? - installed 2016-11-04) JavaAppletPlugin: 15.0.1 (Apple - installed 2015-10-21) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-24) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: VirtualMic: 1.0 (Kinoni Oy - installed 2020-04-20) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine Not Configured! Performance: System Load: 4.44 (1 min ago) 21.99 (5 min ago) 17.59 (15 min ago) Nominal I/O speed: 12.02 MB/s File system: 46.82 seconds Write speed: 128 MB/s Read speed: 814 MB/s CPU Usage Snapshot: Type Overall System: 16 % User: 32 % Idle: 52 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 145.05 % (?) trustd 24.63 % (Apple) Google Chrome 14.21 % (Google, Inc.) EtreCheck 5.37 % (App Store) CoreServicesUIAgent 1.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 253 MB (App Store) Google Chrome 106 MB (Google, Inc.) AppleSpell 43 MB (Apple) accountsd 29 MB (Apple) SystemUIServer 28 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 495 KB / 85 KB (?) OneDrive 9 KB / 2 KB (App Store) SystemUIServer 0 B / 64 B (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 30 MB Used RAM: 3.16 GB Cached files: 833 MB Available RAM: 863 MB Swap Used: 36 MB Software Installs (past 30 days): Install Date Name (Version) 2020-05-23 macOS Catalina 10.15.4 Update 2020-05-24 Adobe Acrobat DC (20.009.20065) 2020-05-27 macOS Catalina 10.15.5 Update 2020-06-01 Zoom (5.0.25694.0524) 2020-06-03 Adobe Acrobat DC (20.009.20067) 2020-06-04 macOS Catalina 10.15.5 Supplemental Update 2020-06-12 OneDrive (20.064.0329) 2020-06-12 MRTConfigData (1.62) 2020-06-12 XProtectPlistConfigData (2123) 2020-06-16 EpocCam 2020-06-17 Microsoft Word 2020-06-17 Microsoft PowerPoint 2020-06-17 Microsoft Excel 2020-06-18 Microsoft AutoUpdate 2020-06-19 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report