EtreCheck version: 5.4.8 (5091) Report generated: 2020-02-29 23:51:01 Download EtreCheck from https://etrecheck.com Runtime: 7:25 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Safe mode - This machine is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low performance - EtreCheck report took an unusually long time to run. Encrypting or decrypting - A drive is currently encrypting or decrypting. The computer may run more slowly than normal until the process finishes. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600  BANK 0/DIMM1 - 4 GB DDR3 1600  BANK 1/DIMM0 - 4 GB DDR3 1600  BANK 1/DIMM1 - 4 GB DDR3 1600  Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 461.64 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 8.59 GB used) disk1s5 - M*******h (APFS) (Shared - 11.18 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 461.64 GB used, 566.95 GB available, 517.77 GB free) APFS Mount point: /System/Volumes/Data Encryption/Decryption: in progress disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 8.59 GB used, 517.77 GB free) APFS Mount point: /private/var/vm disk1s5 - M*******h 1000.00 GB (Shared - 11.18 GB used, 566.95 GB available, 517.77 GB free) APFS Mount point: / Encryption/Decryption: in progress Read-only: Yes Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Safe Mode: Enabled Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Anywhere System Integrity Protection: Enabled Antivirus software: None! 32-bit Applications: 11 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 188 Apple tasks [Running] 107 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 192 Apple tasks [Running] 103 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-02-07) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-02-07) Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21) [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-07) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-07) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-02-07) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-02-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-02-07) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-02-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-16) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-16) PepperFlashPlayer: 32.0.0.156 (Adobe Systems, Inc. - installed 2019-03-25) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-02-07) 3rd Party Preference Panes: Flash Player (installed 2019-02-25) Time Machine: Time Machine information not available without Full Drive Access. 8 local snapshots Oldest local snapshot: 2020-02-06 21:46:33 Last local snapshot: 2020-02-29 11:15:36 Performance: System Load: 1.59 (1 min ago) 1.23 (5 min ago) 0.61 (15 min ago) Nominal I/O speed: 5.37 MB/s File system: 59.51 seconds Write speed: 48 MB/s Read speed: 63 MB/s CPU Usage Snapshot: Type Overall System 2 % User 3 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 8.57 % (?) EtreCheck 6.61 % (App Store) photoanalysisd 3.34 % (Apple) photolibraryd 1.03 % (Apple) assistantd 0.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 543 MB (App Store) Dock 234 MB (Apple) CVMCompiler 138 MB (Apple) iconservicesagent 65 MB (Apple) AMPLibraryAgent 56 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 265 KB / 64 KB (?) CalendarAgent 15 KB / 8 KB (Apple) rapportd 2 KB / 2 KB (Apple) SystemUIServer 0 B / 64 B (Apple) UsageTrackingAgent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 11.54 GB Used RAM: 2.75 GB Cached files: 1.72 GB Available RAM: 13.25 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-02-07 TeamViewerHost (15.2.2756) 2020-02-07 Microsoft Office 2020-02-07 Microsoft Office 2019 Volume License Serializer 2020-02-11 ARMDC Agent Installer 2020-02-23 XProtectPlistConfigData (2114) 2020-02-24 MRTConfigData (1.55) 2020-02-26 TeamViewer (15.3.2682) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report