EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-03-27 17:50:54 Download EtreCheckPro from https://etrecheck.com Runtime: 22:42 Performance: Poor Problem: Computer is too slow Description: I had a perfectly fine Yosemite iMac desktop. I upgraded to Mojave, a nd it slowed down immediately. It has been that way ever since. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2013) - Vintage! iMac Model: iMac14,3 2.9 GHz Intel Core i5 (i5-4570S) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GT 750M - VRAM: 1 GB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 318.48 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 9.66 GB used) disk2 - Fantom External HDD 1.50 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [Core Storage Container] 1.50 TB disk3 - T******************s (Journaled HFS+) 1.50 TB (534.99 GB used) disk2s3 - Boot OS X (Journaled HFS+) 134 MB Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 318.48 GB used, 740.31 GB available, 671.09 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 9.66 GB used, 671.09 GB free) APFS Mount point: /private/var/vm disk3 - T******************s 1.50 TB (534.99 GB used, 1.00 TB available, 964.65 GB free) Journaled HFS+ Mount point: /Volumes/T******************s Encrypted Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: AirPort 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 7.55 GB available System Software: macOS Mojave 10.14.6 (18G6032) Time since boot: About 5 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.amazon.music.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.amazon.music.startup.plist Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader Running app: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader -psn_0_6452775 Running app: /Applications/Utilities/Adobe Application Manager/UWA/AAM Updates Notifier.app/Contents/MacOS/AAM Updates Notifier Safari Extension: Capital One Shopping: Formerly Wikibuy Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox.plugin Plugin: ~/Library/Internet Plug-Ins/ContentManager.plugin Plugin: ~/Library/Internet Plug-Ins/RocketEngine.plugin Plugin: ~/Library/Internet Plug-Ins/UploadManager.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/Microsoft Mouse.prefPane Preference Pane: /Library/PreferencePanes/TiVoDesktop.prefPane Apps: 23 Old Applications: 59 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (13.0.10 - SDK 10.9) /System/Library/Extensions [Loaded] PainterAudioDriver.kext - com.corel.painter.PainterAudioDriver (1.0 - SDK 10.12) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.4) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) Startup Items: TiVoDesktop Path: /Library/StartupItems/TiVoDesktop System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 164 Apple tasks [Running] 130 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 151 Apple tasks [Running] 133 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-10) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-10-22) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2018-10-22) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-02-08) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-02-08) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2018-10-22) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-25) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-10-22) [Loaded] com.corel.CorelUpdateHelperTask.agent.plist (Corel Corporation. - installed 2021-01-20) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2021-08-13) [Other] com.epson.ecrp.launcher.plist (? 9f44d54 - installed 2019-09-15) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-11-04) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-12-04) [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2021-08-13) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-12-04) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-02-08) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-11-15) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2013-05-14) [Running] com.amazon.music.plist (? 0 - installed 2018-04-26) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2018-05-08) [Other] com.apple.MobileMeSyncClientAgent.plist (? 0 - installed 2013-07-17) [Other] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2012-01-12) [Not Loaded] com.corel.CorelUpdateHelperTask.agent.plist (Corel Corporation. - installed 2021-01-20) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-09-06) [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2012-12-03) [Not Loaded] update.log (? 0 - installed 2021-05-18) User Login Items: [Not Loaded] HiddenMe Helper (App Store - installed 2021-03-23) Modern Login Item /Applications/HiddenMe.app/Contents/Library/LoginItems/HiddenMe Helper.app [Not Loaded] DockWeatherHelper (App Store - installed 2021-10-02) Modern Login Item /Applications/Weather Dock.app/Contents/Library/LoginItems/DockWeatherHelper.app [Not Loaded] WeatherWidgetFreeHelper (App Store - installed 2021-08-14) Modern Login Item /Applications/Weather Widget free.app/Contents/Library/LoginItems/WeatherWidgetFreeHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2018-10-22) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: Flip4Mac WMV Plugin: 3.3.6.2 (? - installed 2018-10-22) EPPEX Plugin: 10.0 (? - installed 2018-10-22) AdobePDFViewer: 9.5.5 (? - installed 2018-10-22) RealPlayer Plugin: (? - installed 2008-10-01) Silverlight: 5.1.50901.0 (? - installed 2018-10-22) CouponPrinter-FireFox: Version 1.0.11 (? - installed 2018-10-22) iPhotoPhotocast: 7.0 (Apple - installed 2018-10-22) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-03) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-11-05) AirPlay: 2.0 (Apple - installed 2020-11-05) AppleAVBAudio: 760.6 (Apple - installed 2019-08-03) BridgeAudioSP: 5.52 (Apple - installed 2020-11-05) iSightAudio: 7.7.3 (Apple - installed 2019-08-03) CoreMediaIO Plug-ins: AppleCamera: 400.6.8 (Apple - installed 2018-10-22) Safari Extensions: Capital One Shopping: Formerly Wikibuy (? - installed ) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2018-10-22) Microsoft Mouse (? - installed 2018-10-22) TiVo Desktop (? - installed 2018-10-22) Backup: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 328.90 GB Destinations: T******************s [Local] (Last used) Total size: 1.50 TB Total number of backups: 59 Oldest backup: 2015-02-07 10:43:39 Last backup: 2020-12-30 21:11:05 One local snapshot Oldest local snapshot: 2020-12-30 19:11:36 Last local snapshot: 2020-12-30 19:11:36 Performance: System Load: 1.44 (1 min ago) 1.51 (5 min ago) 1.56 (15 min ago) Nominal I/O speed: 0.49 MB/s File system: 74.60 seconds Write speed: 43 MB/s Read speed: 44 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 6.62 % (Apple) EtreCheckPro 5.22 % (Etresoft, Inc.) kernel_task 4.68 % (Apple) com.apple.WebKit.Networking (2) 0.63 % (Apple) Weather Dock 0.36 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (5) 1.43 GB (Apple) Messages 611 MB (Apple) EtreCheckPro 610 MB (Etresoft, Inc.) Safari 353 MB (Apple) kernel_task 265 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 43 MB / 3 MB (Apple) com.apple.WebKit.Networking 1 MB / 364 KB (Apple) apsd 238 KB / 263 KB (Apple) netbiosd 40 KB / 7 KB (Apple) rapportd 16 KB / 19 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) mediaanalysisd 2 (?) ScreenSaverEngin 1 (?) photolibraryd 1 (Apple) trustd (4) 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 16 MB Used RAM: 12.36 GB Cached files: 3.62 GB Available RAM: 3.64 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-01-27 Mobile Device (1.0.0.0) 2022-02-08 Malwarebytes for Mac (1.0) 2022-03-08 Capital One Shopping (1.0.15) 2022-03-18 XProtectPlistConfigData (2158) 2022-03-18 MRTConfigData (1.91) 2022-03-25 Zoom (5.10.0.5714) Clean up: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient Executable not found ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent Executable not found /Library/LaunchAgents/com.epson.ecrp.launcher.plist /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Executable not found Diagnostics Information (past 7-30 days): 2022-03-27 16:38:22 signpost_reporter High CPU Use (19 times) Executable: /usr/libexec/signpost_reporter 2022-03-26 23:07:52 suggestd Crash (19 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Asset identifier storage too small' terminating with uncaught exception of type NSException abort() called 2022-03-22 16:27:52 logd Crash Executable: /usr/libexec/logd Details: dyld3 mode BUG IN LIBTRACE: Bad timesync db entry, file rotated End of report