EtreCheck version: 5.5.3 (5102) Report generated: 2020-04-03 13:51:31 Download EtreCheck from https://etrecheck.com Runtime: 2:26 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Heating issue Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, Mid 2013) MacBook Air Model: MacBookAir6,2 1 1.3 GHz Intel Core i5 (i5-4250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 91 Video Information: Intel HD Graphics 5000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 57.28 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.79 GB (Shared - 57.28 GB used, 194.31 GB available, 191.74 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 250.79 GB (Shared - 1.07 GB used, 191.74 GB free) APFS Mount point: /private/var/vm Network: Interface en5: HUAWEI Mobile 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface Bluetooth-Modem: Bluetooth DUN Interface en3: HUAWEI Mobile Interface en7: iPad Interface en6: iPhone Interface en1: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G2022) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple 32-bit Applications: 31 32-bit apps Startup Items: MobileBrServ Path: /Library/StartupItems/MobileBrServ System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 179 Apple tasks [Running] 106 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 111 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-19) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-12-04) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-19) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2020-01-25) User Login Items: [Not Loaded] NoteSuite Reminder Daemon (App Store - installed 2014-02-22) Modern Login Item /Applications/NoteSuite.app/Contents/Library/LoginItems/NoteSuite Reminder Daemon.app [Not Loaded] NoteSuite Web Clip Server (App Store - installed 2014-02-22) Modern Login Item /Applications/NoteSuite.app/Contents/Library/LoginItems/NoteSuite Web Clip Server.app [Not Loaded] NoteSuiteMenubar (App Store - installed 2014-02-22) Modern Login Item /Applications/NoteSuite.app/Contents/Library/LoginItems/NoteSuiteMenubar.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: FlashPlayerDebugger-10.6: 11.7.700.169 (? - installed 2013-07-23) AdobePDFViewerNPAPI: 11.0.06 (? - installed 2014-03-18) AdobePDFViewer: 11.0.06 (? - installed 2014-03-18) Flash Player: 11.7.700.169 (? - installed 2013-07-23) o1dbrowserplugin: 5.41.3.0 (? - installed 2016-02-20) SharePointBrowserPlugin: 14.2.5 (? - installed 2013-07-23) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-01-10) AirPlay: 2.0 (Apple - installed 2020-01-10) AppleAVBAudio: 760.6 (Apple - installed 2019-09-21) BridgeAudioSP: 5.52 (Apple - installed 2020-01-10) iSightAudio: 7.7.3 (Apple - installed 2019-09-21) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (? - installed 2013-03-30) Tuxera NTFS (? - installed 2013-07-23) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.34 (1 min ago) 2.47 (5 min ago) 1.48 (15 min ago) Nominal I/O speed: 4.73 MB/s File system: 38.58 seconds Write speed: 674 MB/s Read speed: 726 MB/s CPU Usage Snapshot: Type Overall System: 10 % User: 25 % Idle: 65 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 102.22 % (?) trustd 32.38 % (Apple) EtreCheck 4.36 % (App Store) CoreServicesUIAgent 1.45 % (Apple) Dock 0.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 447 MB (App Store) AppleSpell 62 MB (Apple) Spotlight 55 MB (Apple) accountsd 53 MB (Apple) assistantd 51 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 135 KB / 29 KB (?) SystemUIServer 0 B / 72 B (Apple) diagnostics_agent 0 B / 0 B (Apple) dmd 0 B / 0 B (Apple) loginwindow 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 354 MB Used RAM: 2.07 GB Cached files: 1.58 GB Available RAM: 1.93 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-08 OmniGraffle (7.13.1) 2020-03-23 DoodleCAD (1.6.20) 2020-03-23 eDrawings (5.1.1) 2020-03-31 Mobile Device (1.0.0.0) 2020-04-01 Pages (10.0) 2020-04-02 NHS3100 Temperature Logger (1.0) 2020-04-02 Memory Diag (2.4.8) 2020-04-02 XProtectPlistConfigData (2116) 2020-04-02 MRTConfigData (1.57) 2020-04-02 Safari (13.0.5) 2020-04-03 EtreCheck (5.5.3) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report