EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-04 19:13:15 Download EtreCheck from https://etrecheck.com Runtime: 5:15 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Description: Slow to start up and login. Apps slow to load. Frequently have to wai t for spinning beachball Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy network usage - This computer has recently restarted and has high network usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 299 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Update (APFS) (Shared - 455 KB used) disk1s6 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 472.99 GB used) disk2 - USB SanDisk 3.2Gen1 62.75 GB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 62.40 GB disk4 [APFS Virtual drive] 62.40 GB (Shared by 5 volumes) disk4s1 - S***** - Data (APFS) (Shared - 21.13 GB used) disk4s2 - Preboot (APFS) [APFS Preboot] (Shared) disk4s3 - Recovery (APFS) [Recovery] (Shared) disk4s4 - VM (APFS) [APFS VM] (Shared) disk4s5 - S***t (APFS) (Shared - 11.10 GB used) disk3 - WD My Passport 25E3 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M*****************c (Journaled HFS+) 2.00 TB (1.87 TB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.05 GB used, 512.66 GB available, 506.54 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 299 MB used, 506.54 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 506.54 GB free) APFS Mount point: /System/Volumes/VM disk1s5 - Update 1000.00 GB (Shared - 455 KB used, 506.54 GB free) APFS Mount point: /System/Volumes/Update disk1s6 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 472.99 GB used, 512.66 GB available, 506.54 GB free) APFS Mount point: /System/Volumes/Data disk3s2 - M*****************c 2.00 TB (1.87 TB used, 125.68 GB available, 125.50 GB free) Journaled HFS+ Mount point: /Volumes/M*****************c disk4s1 - S***** - Data 62.40 GB (Shared - 21.13 GB used, 25.22 GB available, 25.14 GB free) APFS Mount point: /Volumes/S***** - Data Owners enabled: No disk4s5 - S***t 62.40 GB (Shared - 11.10 GB used, 25.14 GB free) APFS Mount point: /Volumes/S***t Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 9 hours Notifications: EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Apps: 4 32-bit Applications: 4 32-bit apps Kernel Extensions: ~/Documents/***/Computer info/WD Passport files/Extras/WD +TURBO Installer.app WD1394HPDriver.kext (1.0.6) WDUSBHPDriver.kext (1.0.4) /Volumes/S***** - Data/A**********s/AVGAntivirus.app AVGFileShield.kext (4.0.0 - SDK 10.12) AVGPacketForwarder.kext (2.1 - SDK 10.12) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 168 Apple tasks [Running] 146 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 175 Apple tasks [Running] 147 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-10) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-12-07) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-02) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-12-09) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-12-07) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-02) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-02) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-08) [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2020-12-24) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) User Login Items: [Not Loaded] HousepartyHelper (App Store - installed 2020-05-13) Modern Login Item /Applications/Houseparty.app/Contents/Library/LoginItems/HousepartyHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-20) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-10) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-13) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-10) Safari Extensions: Ecosia - The search engine that plants trees (App Store - installed 2020-06-12) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 493.46 GB Destinations: T***************p [Network] Total size: 1.84 TB Total number of backups: 77 Oldest backup: 2019-12-21 21:34:02 Last backup: 2021-01-04 17:37:00 M*****************c [Local] (Last used) Total size: 2.00 TB Total number of backups: 82 Oldest backup: 2019-12-14 15:48:44 Last backup: 2021-01-04 18:18:33 9 local snapshots Oldest local snapshot: 2021-01-04 09:22:11 Last local snapshot: 2021-01-04 18:16:56 Performance: System Load: 1.27 (1 min ago) 0.94 (5 min ago) 0.91 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 39.51 seconds Write speed: 86 MB/s Read speed: 87 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 5 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 15.01 % (App Store) Other processes 8.96 % (?) UserEventAgent 0.03 % (Apple) Dock 0.02 % (Apple) sharingd 0.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 573 MB (App Store) Dock 172 MB (Apple) Safari 146 MB (Apple) Microsoft Excel 122 MB (Microsoft Corporation) Mail 113 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 1.54 GB / 1.57 GB (?) Mail 537 KB / 174 KB (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 824 MB Used RAM: 4.36 GB Cached files: 2.83 GB Available RAM: 3.64 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-09 Malwarebytes for Mac (1.0) 2020-12-10 Adobe Acrobat Reader DC (20.013.20074) (20.013.20074) 2020-12-15 Security Update 2020-001 (10.15.7) 2020-12-15 Safari (14.0.2) 2020-12-15 macOS Big Sur (11.1) 2020-12-15 macOS 11.1 (11.1) 2020-12-15 MRTConfigData (1.72) 2020-12-15 Microsoft AutoUpdate (4.30.20121301) 2020-12-16 Microsoft OneNote (16.44.20121301) 2020-12-16 Microsoft PowerPoint (16.44.20121301) 2020-12-17 Microsoft Word (16.44.20121301) 2020-12-17 Microsoft Excel (16.44.20121301) 2020-12-18 XProtectPlistConfigData (2137) 2020-12-20 iStudio Publisher (1.5.4) 2020-12-20 Numbers (10.0) 2020-12-20 Pages (10.0) 2020-12-20 GarageBand (10.4.2) 2020-12-20 WhatsApp (2.2049.10) 2020-12-20 Keynote (10.0) 2020-12-20 iMovie (10.2.2) 2021-01-04 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): End of report