EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-11 13:48:18 Download EtreCheckPro from https://etrecheck.com Runtime: 8:48 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 2.8 GHz Quad-Core Intel Core i7 (i7-4980HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 784 Video Information: AMD Radeon R9 M370X - VRAM: 2 GB Color LCD (built-in) 3840 x 2400 LG HDR WQHD 3440 x 1440 Intel Iris Pro - VRAM: 1536 MB Drives: disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 405.14 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 284 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 524 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 405.14 GB used, 854.42 GB available, 577.68 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 1.00 TB (Shared - 284 MB used, 577.68 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 577.68 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.33 GB used, 854.42 GB available, 577.68 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1.00 TB (Shared - 524 KB used, 577.68 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN 2 Interface bridge0: Thunderbolt Bridge iCloud Quota: 119.22 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.5.1 (20G80) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.ccxprocess.plist Executable: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Launchd: /Library/LaunchDaemons/com.pharos.psnotifyd.plist Executable: /Library/Application Support/Pharos/Notify.app/Contents/MacOS/psnotifyd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.pharos.notify.plist Executable: /Library/Application Support/Pharos/Notify.app/Contents/MacOS/Notify Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.pharos.popup.plist Executable: /Library/Application Support/Pharos/Popup.app/Contents/MacOS/Popup Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Zotero.app/Contents/MacOS/zotero Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin Plugin: ~/Library/Internet Plug-Ins/bjninstallplugin_2.160.63.8.plugin Plugin: ~/Library/Internet Plug-Ins/bjnplugin_2.160.63.8.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 3 Old Applications: 110 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 181 Apple tasks [Running] 147 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 167 Apple tasks [Running] 150 Apple tasks Launch Daemons: [Loaded] ch.protonvpn.ProtonVPNNetworkHelper.plist (ProtonVPN AG - installed 2021-08-06) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-08-06) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-04-12) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-10) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-01-17) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2015-04-10) [Loaded] com.oracle.java.JavaUpdateHelper.plist (? 3298096d - installed 2015-01-06) [Running] com.pharos.psnotifyd.plist (? 567167b6 - installed 2015-10-20) Launch Agents: [Loaded] app.mmhmm.Camera.Assistant.plist (mmhmm inc. - installed 2021-02-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-08-06) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-06) [Loaded] com.adobe.ccxprocess.plist (? 94b2db43 - installed 2020-06-25) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-10) [Not Loaded] com.oracle.java.Java-Updater.plist (? 675e9ca0 - installed 2015-04-10) [Running] com.pharos.notify.plist (? 30c968c - installed 2015-10-20) [Loaded] com.pharos.popup.plist (? f3719414 - installed 2015-10-20) [Running] com.prezi.prezivideo.vcam.assistant.plist (Prezi Inc. - installed 2021-02-09) [Running] jp.co.canon.CUPSSFP.BG.plist (Canon Inc. - installed 2020-11-26) [Running] us.zoom.pluginagent.plist (Zoom Video Communications, Inc. - installed 2021-07-16) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-08-06) [Loaded] com.logos.LogosIndexer.plist (Faithlife Corporation - installed 2017-07-27) [Not Loaded] us.zoom.pluginagent.plist (Zoom Video Communications, Inc. - installed 2021-07-16) User Login Items: [Not Loaded] MindNode Helper (App Store - installed 2020-10-23) Modern Login Item /Applications/MindNode.app/Contents/Library/LoginItems/MindNode Helper.app [Not Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2021-03-19) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] RSSBotLoginHelper (App Store - installed 2018-11-18) Modern Login Item /Applications/RSS Bot.app/Contents/Library/LoginItems/RSSBotLoginHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-05-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Who's On My WiFi Helper (App Store - installed 2017-08-06) Modern Login Item /Applications/Who's On My WiFi.app/Contents/Library/LoginItems/Who's On My WiFi Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 45 (? - installed 2015-04-17) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-08) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-08) SharePointBrowserPlugin: 14.7.2 (? - installed 2017-03-24) Silverlight: 5.1.50901.0 (? - installed 2017-12-23) DirectorShockwave: 12.1.1r151 (? - installed 2014-04-16) PDF Browser Plugin: 2.4.4 (? - installed 2012-03-13) User Internet Plug-ins: bjninstallplugin_2.160.63.8: bjninstallplugin 2.160.63.8 (? - installed 2016-07-21) bjnplugin_2.160.63.8: bjnplugin 2.160.63.8 (? - installed 2016-07-21) Audio Plug-ins: Aunboxsoft Audio Device: 0.4.0 (Suzhou Aunbox Software Co., Ltd. - installed 2020-02-11) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-08-31) mmhmmAudio: 1.0 (mmhmm inc. - installed 2021-01-19) CoreMediaIO Plug-ins: PreziVideo: 2.6.3 (Prezi Inc. - installed 2021-02-09) mmhmmCamera: 1.0 (mmhmm inc. - installed 2021-01-19) 3rd Party Preference Panes: Java (? - installed 2015-04-17) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD - Data: Disk size: 1.00 TB - Disk used: 422.67 GB Destinations: S***********************e [Local] (Last used) Total size: 2.00 TB Total number of backups: 34 Oldest backup: 2020-03-30 15:18:15 Last backup: 2021-08-09 19:51:53 18 local snapshots Oldest local snapshot: 2021-08-10 16:18:23 Last local snapshot: 2021-08-11 11:02:09 Performance: System Load: 3.13 (1 min ago) 4.63 (5 min ago) 4.55 (15 min ago) Nominal I/O speed: 0.07 MB/s File system: 101.57 seconds Write speed: 901 MB/s Read speed: 833 MB/s CPU Usage Snapshot: Type Overall System: 41 % User: 12 % Idle: 47 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 46.08 % (Apple) trustd (3) 32.54 % (Apple) WindowServer 28.32 % (Apple) kernel_task 14.04 % (Apple) mds 11.92 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 640 MB (Etresoft, Inc.) zotero 559 MB (Corporation for Digital Scholarship) system_profiler (2) 532 MB (Apple) Microsoft Word 440 MB (Microsoft Corporation) mds_stores 266 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 67 MB / 2 MB (Apple) netbiosd 79 KB / 34 KB (Apple) rapportd 65 KB / 20 KB (Apple) trustd 60 KB / 4 KB (Apple) zotero 17 KB / 13 KB (Corporation for Digital Scholarship) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 13 (Apple) system_profiler (2) 11 (Apple) trustd (3) 4 (Apple) syspolicyd 2 (Apple) sysmond 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.09 GB Used RAM: 6.75 GB Cached files: 6.16 GB Available RAM: 9.25 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-24 macOS Mojave Security Update 2021-004 (10.14.6) 2021-06-27 Canon CARPS2/UFRII LT Printer Driver (1.5.8) 2021-06-29 XProtectPlistConfigData (2149) 2021-06-29 MRTConfigData (1.81) 2021-07-16 Zoom Outlook Plugin (0) 2021-07-26 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-07-26 Safari (14.1.2) 2021-07-27 VisualDesigner (5.10) 2021-08-02 Zoom (5.7.4.898) 2021-08-09 RecMaster (1.17.8) 2021-08-09 macOS Big Sur (11.5.1) 2021-08-09 macOS 11.5.1 (11.5.1) 2021-08-09 iMovie (10.2.5) 2021-08-10 Microsoft AutoUpdate (4.38.21080801) Diagnostics Information (past 7-30 days): 2021-08-10 16:33:46 CCXProcess.app - Crash Executable: /Applications/Utilities/Adobe Creative Cloud Experience/*/CCXProcess.app Details: Assertion failed: (vulcan_), function initSelf, file ../src/vulcanadap ter.cc, line 390. End of report