EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-21 18:03:29 Download EtreCheckPro from https://etrecheck.com Runtime: 3:32 Performance: Good Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 15-inch, Late 2013) - Vintage! MacBook Pro Model: MacBookPro11,3 2.3 GHz Quad-Core Intel Core i7 (i7-4850HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 874 Video Information: Intel Iris Pro - VRAM: 1536 MB NVIDIA GeForce GT 750M - VRAM: 2 GB Color LCD (built-in) 2880 x 1800 Apple Cinema HD Display 1920 x 1200 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 311.46 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 397 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 19.37 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 19.37 GB used) disk1s6 - Update (APFS) (Shared - 113 MB used) disk3 - SanDisk SSD PLUS 240GB 240.06 GB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S******************o (Journaled HFS+) 239.71 GB (235.44 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 500.07 GB (Shared - 311.46 GB used, 167.09 GB available, 165.80 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 397 MB used, 165.80 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 2.15 GB used, 165.80 GB free) APFS Mount point: /System/Volumes/VM disk1s5 [APFS Container] 500.07 GB (Shared - 19.37 GB used, 165.80 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Partitions: disk1s5s1 disk1s5s1 - Macintosh HD [APFS Snapshot] 500.07 GB (Shared - 19.37 GB used, 167.09 GB available, 165.80 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 500.07 GB (Shared - 113 MB used, 165.80 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - S******************o 239.71 GB (235.44 GB used, 4.33 GB available, 4.28 GB free) Journaled HFS+ Mount point: /Volumes/S******************o Owners enabled: No Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface usbserial: USB-Serial Controller Interface en3: Thunderbolt Ethernet Interface en4: AX88x72A Interface fw0: Thunderbolt FireWire Interface en6: iPhone Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.85 GB available Printer sharing: Enabled System Software: macOS Big Sur 11.2.2 (20D80) Time since boot: About 17 hours Notifications: EtreCheckPro.app one notification Debookee Tools.app 24 notifications WhatsApp.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.sourceforge.MonolingualHelper.plist Executable: /Library/PrivilegedHelperTools/net.sourceforge.MonolingualHelper Details: Exact match found in the legitimate list - probably OK Running app: /Applications/smcFanControl.app/Contents/MacOS/smcFanControl Login Item: /Applications/smcFanControl.app Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 14 Kernel Extensions: /Applications/Disk Drill 2.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.16) /Applications/Screenflick 2.app [Not Loaded] Soundflower1.6.2.kext - com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) /Applications/duet copy.app [Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9) /Library/Extensions [Not Loaded] ApowersoftAudioDevice.kext - com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Not Loaded] FTDIUSBSerialDriver.kext - com.FTDI.driver.FTDIUSBSerialDriver (2.2.16) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.7) [Loaded] HighPointIOP.kext - com.highpoint-tech.kext.HighPointIOP (4.4.5 - SDK 10.15) [Loaded] HighPointRR.kext - com.highpoint-tech.kext.HighPointRR (4.22.1 - SDK 10.12) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] Callnote.kext - com.kandasoft.driver.Callnote (1.0.5 - SDK 10.9) [Not Loaded] ManyCamDriver.kext - com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) [Not Loaded] ProlificUsbSerial.kext - com.prolific.driver.PL2303 (1.6.0 - SDK 10.9) [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (5.0.4 - SDK 10.13) [Loaded] SoftRAID.kext - com.softraid.driver.SoftRAID (6.0 - SDK 10.14) [Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (1.4.0.11070 - SDK 10.9) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 162 Apple tasks [Running] 152 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 170 Apple tasks [Running] 151 Apple tasks [Other] 2 Apple tasks Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) Launch Daemons: [Other] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2019-09-24) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2012-04-02) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2018-11-14) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-02-12) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-06-05) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-19) [Loaded] net.sourceforge.MonolingualHelper.plist (? 374b089e - installed 2013-08-12) User Launch Agents: [Other] com.aimersoft.iMusicHelper.plist (WonBo Technology Co., Ltd - installed 2020-12-26) [Other] com.amazon.music.plist (? 0 - installed 2016-12-15) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2019-01-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-12) User Login Items: [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-02-02) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Loaded] CloudLoginHelper (App Store - installed 2014-05-29) Modern Login Item /Applications/Cloud.app/Contents/Library/LoginItems/CloudLoginHelper.app [Not Loaded] Copy 'Em Auto Launcher (App Store - installed 2021-03-26) Modern Login Item /Applications/Copy 'Em.app/Contents/Library/LoginItems/Copy 'Em Auto Launcher.app [Loaded] CopyClipHelper (App Store - installed 2021-02-08) Modern Login Item /Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app [Running] DashlaneAgent (Dashlane - installed 2021-03-31) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app [Loaded] DashlaneAutoStartHelper (Dashlane - installed 2021-03-31) Modern Login Item /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app [Loaded] Debookee Tools Helper (App Store - installed 2020-02-26) Modern Login Item /Applications/Debookee Tools.app/Contents/Library/LoginItems/Debookee Tools Helper.app [Loaded] Dropbox (Dropbox, Inc. - installed 2021-04-14) Application /Applications/Dropbox.app [Not Loaded] CompressorHelper (App Store - installed 2021-03-05) Modern Login Item /Applications/FCP X/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] InstagramUploaderHelper (App Store - installed 2017-12-22) Modern Login Item /Applications/InstagramUploader.app/Contents/Library/LoginItems/InstagramUploaderHelper.app [Loaded] LoginHelper (FIPLAB Ltd - installed 2020-09-26) Modern Login Item /Applications/Memory Clean 2.app/Contents/Library/LoginItems/LoginHelper.app [Running] NeoFinder Global QuickFind (NORBERT M. DOERNER - installed 2021-04-21) Application /Applications/NeoFinder.app/Contents/Resources/NeoFinder Global QuickFind.app [Not Loaded] Launcher (App Store - installed 2020-08-27) Modern Login Item /Applications/ScreenToLayers.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-10) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Loaded] StartUpHelper (Spotify - installed 2020-09-25) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] smcFanControl (? - installed 2021-03-05) Application /Applications/smcFanControl.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-10-16) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-10-16) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: JavaAppletPlugin: (?) Unity Web Player: UnityPlayer version 5.3.6f1 (? - installed 2016-11-02) MeetingJoinPlugin: (? - installed 2020-03-16) Audio Plug-ins: DVCPROHDAudio: 1.3.2 (Apple - installed 2013-08-12) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-21) InstantOn: 8.3.0 (? - installed 2016-07-28) Safari Extensions: AdBlock Engine (App Store - installed 2021-03-05) AdBlock Icon (App Store - installed 2021-03-05) Dashlane (Dashlane - installed 2021-03-31) Open in IINA (HeChen LI - installed 2020-06-11) WebToLayers (Jeremy Vizzini - installed 2021-01-15) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 3.32 (1 min ago) 3.05 (5 min ago) 3.32 (15 min ago) Nominal I/O speed: 0.86 MB/s File system: 20.73 seconds Write speed: 668 MB/s Read speed: 769 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Mail 30.42 % (Apple) WindowServer 25.92 % (Apple) com.apple.WebKit.WebContent (12) 16.08 % (Apple) kernel_task 8.32 % (Apple) EtreCheckPro 7.62 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (12) 1.65 GB (Apple) EtreCheckPro 608 MB (Etresoft, Inc.) Finder 479 MB (Apple) com.apple.MediaLibraryService (2) 462 MB (Apple) QuickLookUIService (5) 397 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 44 MB / 7 MB (Apple) mDNSResponder 17 MB / 1 MB (Apple) com.apple.WebKit.Networking 3 MB / 1 MB (Apple) apsd 53 KB / 229 KB (Apple) AMPDevicesAgent 19 KB / 13 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 11 (Apple) Activity Monitor 2 (Apple) com.apple.WebKit.WebContent (12) 2 (Apple) Safari 2 (Apple) NotificationCenter 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 76 MB Used RAM: 11.01 GB Cached files: 4.92 GB Available RAM: 4.99 GB Swap Used: 47 MB Software Installs (past 60 days): Install Date Name (Version) 2021-02-24 Infinite Family Tree Drawer (1.0.15) 2021-03-05 AdBlock (1.27.0) 2021-03-05 Compressor (4.5.2) 2021-03-05 Final Cut Pro (10.5.2) 2021-03-06 Pro Video Formats (2.2.1) 2021-03-06 macOS 11.2.2 (11.2.2) 2021-03-06 Motion (5.5.1) 2021-03-10 Speedtest (1.20) 2021-03-21 CloudApp (6.5.0) 2021-03-24 Numbers (11.0) 2021-03-24 Pages (11.0) 2021-03-26 Copy 'Em (2.10) 2021-03-30 Photos Duplicate Cleaner (2.6) 2021-03-30 Keynote (11.0) 2021-03-31 NetSpot (2.13.1025) 2021-04-16 XProtectPlistConfigData (2144) 2021-04-16 MRTConfigData (1.77) 2021-04-17 Remote Mouse (3.003) 2021-04-21 The Unarchiver (4.3.0) 2021-04-21 SendToX (1.0.97) 2021-04-21 Magnet (2.6.0) 2021-04-21 Flip4Mac Uninstaller (3.0) 2021-04-21 macFUSE Clean up: ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found /Library/LaunchDaemons/com.adobe.fpsaud.plist /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Executable not found Diagnostics Information (past 7-30 days): 2021-04-21 12:58:31 Dashlane.app Crash (2 times) Executable: /Applications/Dashlane.app Details: abort() called 2021-04-18 16:25:32 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2021-04-16 09:10:16 iCloudNotificationAgent High CPU Use Executable: /System/Library/PrivateFrameworks/iCloudNotification.framework/iCloudNotificationAgent End of report