EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-23 22:32:54 Download EtreCheck from https://etrecheck.com Runtime: 2:24 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 4 GB DDR3 1867 Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 407.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s6 - U****e (APFS) (Shared - 668 KB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 407.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 328 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk2s6 - U****e (APFS) (Shared - 668 KB used) disk3 - WD My Passport 0748 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 999.83 GB disk4 - M*****************c (Journaled HFS+) 999.49 GB (940.87 GB used) disk3s3 - Boot OS X (Journaled HFS+) 134 MB Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.02 TB (Shared - 407.17 GB used, 599.05 GB available, 593.86 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s2 - Preboot [APFS Preboot] 1.02 TB (Shared - 328 MB used, 593.86 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.02 TB (Shared - 2.15 GB used, 593.86 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD 1.02 TB (Shared - 15.05 GB used, 599.05 GB available, 593.86 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 1.02 TB (Shared - 668 KB used, 593.86 GB free) APFS Mount point: /System/Volumes/U****e disk4 - M*****************c 999.49 GB (940.87 GB used, 58.63 GB available, 58.62 GB free) Journaled HFS+ Mount point: /Volumes/M*****************c Encrypted Network: Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Printer sharing: Enabled System Software: macOS Big Sur 11.1 (20C69) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.rosettastone.rosettastonedaemon.plist Executable: /Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemon --config '/Library/Application Support/RosettaStoneDaemon/bin/RosettaStoneDaemonConfiguration.txt' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.cisco.anyconnect.notification.plist Executable: /opt/cisco/anyconnect/bin/Cisco AnyConnect Secure Mobility Client Notification.app Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 14 32-bit Applications: 36 32-bit apps Kernel Extensions: /Library/Extensions CanonCUPSFAXUSBClassDriver.kext (Canon Inc., 4.15.2 - SDK 10.14) acsock.kext (Cisco, 4.7.1 - SDK 10.13) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 167 Apple tasks [Running] 146 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 179 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.cisco.anyconnect.gui.plist (? e1a9d14d - installed 2019-12-26) [Loaded] com.cisco.anyconnect.notification.plist (? 8b01cb06 - installed 2019-12-26) [Other] com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 - installed 2015-01-19) [Other] com.epson.esua.launcher.plist (? 70512568 - installed 2018-08-02) [Other] com.epson.eventmanager.agent.plist (? cd93600d - installed 2016-12-08) [Other] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2016-12-08) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15) [Other] com.rosettastone.rosettastonedaemon.plist (? fb2f5604 - installed 2015-04-10) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2020-10-14) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2020-10-14) [Running] org.chromium.chromoting.plist (Google, Inc. - installed 2020-12-03) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (? 0 - installed ) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.cisco.anyconnect.vpnagentd.plist (? f363637f - installed 2019-06-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-10-05) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-10-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11) User Launch Agents: [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2018-02-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2018-02-22) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: LogMeIn: 1.0.1001 (? - installed 2014-10-28) Silverlight: 5.1.50428.0 (? - installed 2016-09-08) LogMeInSafari32: 1.0.1001 (LogMeIn, Inc. - installed 2014-10-28) JavaAppletPlugin: (?) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-10) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Grammarly for Safari (App Store - installed 2020-11-25) Backup: Time Machine information not available without Full Drive Access. 12 local snapshots Oldest local snapshot: 2020-12-22 23:35:22 Last local snapshot: 2020-12-23 22:19:36 Performance: System Load: 1.58 (1 min ago) 1.77 (5 min ago) 1.50 (15 min ago) Nominal I/O speed: 0.48 MB/s File system: 28.29 seconds Write speed: 268 MB/s Read speed: 503 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 12.52 % (?) EtreCheck 11.35 % (App Store) Backup and Sync 0.13 % (Google, Inc.) ControlCenter 0.03 % (Apple) Dock 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Backup and Sync 936 MB (Google, Inc.) EtreCheck 599 MB (App Store) Safari 552 MB (Apple) Finder 174 MB (Apple) Dock 72 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 8 MB / 2 MB (?) com.apple.WebKit.Networking.xpc 2 MB / 273 KB (Apple) ChromeRemoteDesktopHost.app 5 KB / 5 KB (Google, Inc.) FinderSync.appex 7 KB / 2 KB (Microsoft Corporation) AMPDeviceDiscoveryAgent 1 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.08 GB Used RAM: 9.70 GB Cached files: 4.22 GB Available RAM: 6.30 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-25 Grammarly for Safari (9.22) 2020-11-26 YI Home (1.1.9) 2020-12-01 Export for iTunes (2.2.1) 2020-12-01 Keynote (10.0) 2020-12-01 Canon MF Printer Driver (10.11.5) 2020-12-01 Canon ScanGear MF (2.15.5) 2020-12-08 Adobe Flash Player 2020-12-10 GarageBand (10.4.2) 2020-12-15 Chrome Remote Desktop Host 2020-12-15 iMovie (10.2.2) 2020-12-15 Microsoft AutoUpdate 2020-12-16 macOS 11.1 (11.1) 2020-12-16 MRTConfigData (1.72) 2020-12-17 XProtectPlistConfigData (2137) 2020-12-23 EtreCheck (5.6.4) Clean up: /Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent Executable not found /Library/LaunchAgents/com.epson.eventmanager.agent.plist /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Executable not found /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report