EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-11-21 15:34:59 Download EtreCheckPro from https://etrecheck.com Runtime: 8:39 Performance: Poor Problem: Computer is too slow Description: My MacBook Pro (mid 2012) is incredibly slow doing everything. Starting up, opening a Finder window, opening an internet browser is s o so slow. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Out of RAM - This computer is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Hardware Information: MacBook Pro (15-inch, Mid 2012) - Vintage! MacBook Pro Model: MacBookPro9,1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 627 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1440 x 900 NVIDIA GeForce GT 650M - VRAM: 512 MB Drives: disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 499.25 GB disk1 - Macintosh HD (Journaled HFS+) 498.88 GB (127.14 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 498.88 GB (127.14 GB used, 376.80 GB available, 371.48 GB free) Journaled HFS+ Mount point: / Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en4: Display Ethernet Interface fw0: FireWire Interface fw1: Display FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en5: iPhone Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G9016) Time since boot: About 5 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Antivirus software: CleanMyMac Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Magic Numpad.app/Contents/MacOS/Magic Numpad Login Item: /Applications/Magic Numpad.app Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Apps: 6 32-bit Applications: 38 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 175 Apple tasks [Running] 96 Apple tasks [Killed] 7 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 180 Apple tasks [Running] 85 Apple tasks [Killed] 33 Apple tasks Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed ) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.cisco.videoguard7.plist (? 0 - installed 2018-03-28) [Loaded] com.cisco.videoguard7.uninstall.plist (? 0 - installed 2018-03-28) [Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-03-28) [Loaded] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2019-01-29) [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-01-29) [Running] com.spotify.webhelper.plist (Spotify - installed 2020-01-16) User Login Items: [Running] Magic Numpad (? - installed 2014-06-09) Application /Applications/Magic Numpad.app [Not Loaded] PhotoStreamAgent (App Store - installed 2014-04-02) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] iTunesHelper (Apple - installed 2019-10-13) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-12-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-12-21) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-05-25) FlashPlayer-10.6: 30.0.0.134 (Adobe Systems, Inc. - installed 2018-07-11) Flash Player: 30.0.0.134 (Adobe Systems, Inc. - installed 2018-07-11) Silverlight: 5.1.30514.0 (? - installed 2015-02-06) Default Browser: (? - installed 2019-10-04) User Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-13) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-12-04) iSightAudio: 7.7.3 (Apple - installed 2019-12-04) AirPlay: 2.0 (Apple - installed 2019-12-04) AppleAVBAudio: 683.1 (Apple - installed 2019-12-04) BridgeAudioSP: 4.69.2 (Apple - installed 2019-12-04) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-12-04) Safari Extensions: Ecosia - The search engine that plants trees (App Store - installed 2020-01-16) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2018-06-25) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 498.88 GB - Disk used: 127.40 GB Destinations: M*********p [Local] (Last used) Total size: 999.47 GB Total number of backups: 3 Oldest backup: 2020-09-06 20:57:42 Last backup: 2020-09-06 22:13:49 Performance: System Load: 1.88 (1 min ago) 1.69 (5 min ago) 1.65 (15 min ago) Nominal I/O speed: 0.06 MB/s File system: 120.02 seconds (timed out) Write speed: 38 MB/s Read speed: 59 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 13.16 % (Apple) kernel_task 9.70 % (Apple) EtreCheckPro 9.58 % (Etresoft, Inc.) PowerChime 4.50 % (Apple) plugin-container (10) 2.02 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (10) 875 MB (Mozilla Corporation) kernel_task 607 MB (Apple) firefox (2) 401 MB (Mozilla Corporation) system_profiler (2) 313 MB (Apple) EtreCheckPro 156 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) firefox 3 MB / 184 KB (Mozilla Corporation) mDNSResponder 1019 KB / 240 KB (Apple) apsd 31 KB / 44 KB (Apple) netbiosd 5 KB / 2 KB (Apple) SystemUIServer 0 B / 280 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 13 (Apple) trustd (4) 4 (Apple) firefox (2) 3 (Mozilla Corporation) plugin-container (10) 1 (Mozilla Corporation) WindowServer 1 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 14 MB Used RAM: 3.30 GB Cached files: 701 MB Available RAM: 714 MB Swap Used: 22 MB Diagnostics Information (past 7-30 days): End of report