EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-05-11 23:05:43 Download EtreCheckPro from https://etrecheck.com Runtime: 2:49 Performance: Good Problem: Computer is restarting Description: After Catalina update my computer keeps restarting. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (27-inch, Late 2012) Status: Obsolete iMac Model: iMac13,2 3.4 GHz Quad-Core Intel Core i7 (i7-3770) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GTX 680MX - VRAM: 2 GB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk2 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk2s1 - M************* - Data (APFS) [APFS Virtual drive] (60.42 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (26 MB used) disk2s3 - Recovery (APFS) [Recovery] (527 MB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 - M***********D (APFS) (11.23 GB used) disk1 - ST3000DM001 4.14 GB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk3 - USB SanDisk 3.2Gen1 250.05 GB External USB Up to 5 Gb/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S********************s (Journaled HFS+) 249.70 GB (16.88 GB used) disk4 - SanDisk Cruzer Glide 15.38 GB External USB Up to 480 Mb/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - O***********k (Mac OS Extended) 15.03 GB (6.06 GB used) disk5 - SanDisk Ultra USB 3.0 62.11 GB External USB Up to 5 Gb/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - S*****************s (Journaled HFS+) 61.77 GB (22.89 GB used) Mounted Volumes: disk2s1 - M************* - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 60.42 GB Shared values Size: 121.12 GB Free: 46.64 GB Available: 46.82 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 2.15 GB Shared values Size: 121.12 GB Free: 46.64 GB disk2s5 - M***********D Filesystem: APFS Mount point: / Read-only: Yes Used: 11.23 GB Shared values Size: 121.12 GB Free: 46.64 GB Available: 46.82 GB disk3s2 - S********************s Filesystem: Journaled HFS+ Mount point: /Volumes/S********************s Owners enabled: No Used: 16.88 GB Size: 249.70 GB Free: 232.82 GB disk4s2 - O***********k Filesystem: Mac OS Extended Mount point: /Volumes/O***********k Owners enabled: No Used: 6.06 GB Size: 15.03 GB Free: 8.97 GB disk5s2 - S*****************s Filesystem: Journaled HFS+ Mount point: /Volumes/S*****************s Owners enabled: No Used: 22.89 GB Size: 61.77 GB Free: 38.88 GB USB: USB 3.0 bus SanDisk - Ultra USB 3.0 USB - SanDisk 3.2Gen1 Apple Inc. - Magic Keyboard SanDisk - Cruzer Glide USB 2.0 bus hub_device Apple Inc. - FaceTime HD Camera (Built-in) USB 2.0 bus hub_device hub_device Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 147.26 GB available iCloud Status: one pending file System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.avid.sari.plist Executable: /Library/PrivilegedHelperTools/com.avid.sari Details: Exact match found in the legitimate list - probably OK Apps: 2 System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 195 Apple tasks [Running] 107 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 196 Apple tasks [Running] 100 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-05-10) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.avid.sari.plist (Not signed - installed 2023-12-13) Executable: /Library/PrivilegedHelperTools/com.avid.sari [Loaded] com.steinberg.HALionLibraryInstallerHelper.plist (Steinberg Media Technologies GmbH - installed 2023-12-13) Executable: /Library/PrivilegedHelperTools/com.steinberg.HALionLibraryInstallerHelper [Loaded] com.steinberg.SilentInstallHelper.plist (Steinberg Media Technologies GmbH - installed 2023-12-13) Executable: /Library/PrivilegedHelperTools/com.steinberg.SilentInstallHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-07-26) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon User Login Items: [Not Loaded] CompressorHelper (App Store - installed 2023-07-26) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app Applications: 346 apps 334 x86-only apps 2 unsigned apps App Extensions: Plugins: FxAnalyzer - /Applications/Motion.app BluRayH264Encoder - /Applications/Compressor.app DolbyDigitalEncoder - /Applications/Final Cut Pro.app QuickLook Previews (legacy): SibeliusScore - /Applications/Sibelius 7.app com.sibelius.score *.sib LipPreview - /Applications/CLIP STUDIO 1.5/App/CLIP STUDIO PAINT.app jp.co.celsys.clipstudiopaint.lip *.lip jp.co.celsys.clipstudiopaint.clip *.clip DoricoQLGenerator - /Applications/Dorico 4.app com.steinberg.dorico.project *.dorico Hype4 - /Applications/Hype4.app com.tumult.hype.document *.hype com.tumult.hype.template *.hypetemplate Audio Plug-ins: HALion Sonic: 7.0.20 (Steinberg Media Technologies GmbH - installed 2023-12-13) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.68 (1 min ago) 1.70 (5 min ago) 0.95 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 16.55 seconds Write speed: 170 MB/s Read speed: 470 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker (2) 23.80 % (Apple) trustd (4) 5.46 % (Apple) WindowServer 5.42 % (Apple) EtreCheckPro 4.98 % (Etresoft, Inc.) kernel_task 2.72 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (33) 4.66 GB (Apple) com.apple.WebKit.WebContent (8) 1.09 GB (Apple) EtreCheckPro 645 MB (Etresoft, Inc.) Safari 168 MB (Apple) softwareupdated 112 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 487 KB / 31 KB (Apple) mDNSResponder 26 KB / 25 KB (Apple) apsd 4 KB / 9 KB (Apple) Safari 8 KB / 1014 B (Apple) netbiosd 522 B / 354 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) hidd 0 (Apple) launchd 0 (Apple) Safari 0 (Apple) mds 0 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 21.26 GB Used RAM: 8.93 GB Cached files: 1.81 GB Available RAM: 23.07 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-05-11 macOS Catalina (10.15.7) 2024-05-11 CLIP STUDIO PAINT (1.0.0) 2024-05-11 XProtectPayloads (133) 2024-05-11 XProtectPlistConfigData (2194) 2024-05-11 macOS Catalina Security Update 2022-005 (10.15.7) 2024-05-11 Safari (15.6.1) 2024-05-11 MRTConfigData (1.93) Diagnostics Information (past 60 days): 2024-05-11 22:37:16 Kernel Panic Details: panic(cpu 0 caller 0xffffff8021a13767): "AppleAHCIDiskQueueManager::se tPowerState(0xffffff805c733480 : 0xffffff7fa2bac5d2, 3 -> 2) timed out after 100847 ms"@\/AppleInternal\/BuildRoot\/Library\/Caches\/com.app le.xbs\/Sources\/xnu\/xnu-6153.141.66\/iokit\/Kernel\/IOServicePM.cpp: 5296 End of report