EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-02-13 20:57:38 Download EtreCheckPro from https://etrecheck.com Runtime: 1:50 Performance: Excellent Problem: Other problem Description: Q key doesn’t register on the keyboard the first press Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (14-inch, 2024) Status: Supported MacBook Pro Model: Mac16,6 Apple M4 Max (m4 max) CPU: 16-core 64 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 2 Video Information: Apple M4 Max PHL 279M1RV 3840 x 2160 Drives: disk0 - APPLE SSD AP2048Z 2.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express S.M.A.R.T. Details: 0% used, 1.43 TB written, 100% health, 4 unsafe shutdowns disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (3 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (11.16 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.16 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.90 GB used) disk3s3 - Recovery (APFS) [Recovery] (1.04 GB used) disk3s4 - Update (APFS) (3 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (909.27 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (991 MB used) disk2s2 - Update (APFS) (1 MB used) disk4 - SanDisk Extreme 55AE 2.00 TB (Solid State - TRIM: No) External USB Up to 10 Gb/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - F*******D 2.00 TB Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 3 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.16 GB Shared values Size: 2.00 TB Free: 1.07 TB Available: 1.14 TB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.90 GB Shared values Size: 2.00 TB Free: 1.07 TB disk3s3 - Recovery [Recovery] Filesystem: APFS Mount point: /Volumes/Recovery Used: 1.04 GB Shared values Size: 2.00 TB Free: 1.07 TB Available: 1.14 TB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 2.00 TB Free: 1.07 TB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 909.27 GB Shared values Size: 2.00 TB Free: 1.07 TB Available: 1.14 TB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 2.00 TB Free: 1.07 TB USB: USB 3.1 bus VIA Labs, Inc. - USB2.0 Hub Logitech - USB Receiver GenesysLogic - USB2.1 Hub Realtek - USB 10/100/1000 LAN VIA Labs, Inc. - USB2.0 Hub VLI Inc. - USB 2.0 BILLBOARD iOne - Lighting Board VIA Labs, Inc. - USB Billboard Device USB 3.1 bus SanDisk - Extreme 55AE USB 3.1 bus Network: Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface en7: AX88179A Interface en8: USB 10/100/1000 LAN Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Sequoia 15.3.1 (24D70) Time since boot: About 3 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 182 Apple tasks [Running] 186 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 211 Apple tasks [Running] 214 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-04) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-04) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-02-13) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-02-13) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-02-13) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-02-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-02-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-02-10) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.motionvfx.Helper.plist (MotionVFX Sp. z o.o - installed 2025-02-13) Executable: /Library/PrivilegedHelperTools/com.motionvfx.Helper [Not Loaded] com.motionvfx.mExtensionInstaller.Helper.plist (MotionVFX Sp. z o.o - installed 2025-02-13) Executable: /Library/PrivilegedHelperTools/com.motionvfx.mExtensionInstaller.Helper Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2025-02-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-02-13) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-02-13) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-02-13) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-02-13) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-20) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-02-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-02-13) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2025-02-13) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2025-02-13) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-02-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-02-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] RectangleLauncher (Ryan Hanson - installed 2025-02-05) Modern Login Item /Applications/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app [Not Loaded] StartUpHelper (Spotify - installed 2025-02-07) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WireGuardLoginItemHelper (App Store - installed 2025-02-13) Modern Login Item /Applications/WireGuard.app/Contents/Library/LoginItems/WireGuardLoginItemHelper.app [Not Loaded] iStatisticaSensorsHelper (Andrey Tsarkov - installed 2023-10-17) Modern Login Item /Applications/iStatistica Sensors.app/Contents/Library/LoginItems/iStatisticaSensorsHelper.app [Not Loaded] iStatisticaHelper (Andrey Tsarkov - installed 2023-10-24) Modern Login Item /Applications/iStatistica.app/Contents/Library/LoginItems/iStatisticaHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 740 Apple apps 155 3rd party apps 7 x86-only apps No unsigned apps App Extensions: Plugins: [Not Loaded] BluRayH264Encoder - /Applications/Final Cut Pro.app [Loaded] mExtension - /Applications/motionVFX/Plugins/mExtension.app [Not Loaded] FxAnalyzer - /Applications/Final Cut Pro.app [Loaded] Intents - /Applications/WhatsApp.app [Loaded] DolbyDigitalEncoder - /Applications/Final Cut Pro.app [Loaded] mCaptionsAI - /Applications/motionVFX/Plugins/mCaptions.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Not Loaded] iStatistica Unified Widget - /Applications/iStatistica.app [Loaded] iStatistica - /Applications/iStatistica.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app Notification providers: [Not Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app VPNs: [Loaded] WireGuardNetworkExtension - /Applications/WireGuard.app Finder sync extensions: [Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Not Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: AppleAES3Audio: 3.0 (? - installed 2024-10-30) Backup: Time Machine information is limited without Full Disk Access Destinations: T*****************r [Network] (Last used) 6 local snapshots Oldest local snapshot: 2025-02-13 13:56:29 Last local snapshot: 2025-02-13 20:08:48 Performance: System Load: 1.92 (1 min ago) 2.74 (5 min ago) 3.08 (15 min ago) Nominal I/O usage: 1.44 MB/s File system: 6.83 seconds Write speed: 7003 MB/s Read speed: 4590 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 6 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 43.22 % (Apple) Arc 22.70 % (The Browser Company of New York Inc.) Arc Helper (Renderer) (20) 18.48 % (The Browser Company of New York Inc.) kernel_task 17.10 % (Apple) EtreCheckPro 13.50 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Arc Helper (Renderer) (24) 5.45 GB (The Browser Company of New York Inc.) EtreCheckPro 1.52 GB (Etresoft, Inc.) MTLCompilerService (52) 1.34 GB (Apple) Spotlight (2) 794 MB (Apple) Arc 699 MB (The Browser Company of New York Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 31 MB / 1 MB (Apple) Arc 5 MB / 6 MB (The Browser Company of New York Inc.) rapportd 5 MB / 868 KB (Apple) Mail 3 MB / 3 MB (Apple) parsecd 21 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) Arc 4 (The Browser Company of New York Inc.) opendirectoryd 4 (Apple) loginwindow (2) 3 (Apple) Arc Helper (Renderer) (24) 2 (The Browser Company of New York Inc.) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 17.04 GB Used RAM: 25.06 GB Cached files: 21.90 GB Available RAM: 38.94 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-02-13 MRTConfigData (1.93) 2025-02-13 Gatekeeper Compatibility Data (1.0) 2025-02-13 XProtectPlistConfigData (5275) 2025-02-13 XProtectPayloads (149) 2025-02-13 WireGuard (1.0.16) 2025-02-13 Final Cut Pro (11.0.1) 2025-02-13 macOS 15.3.1 (15.3.1) 2025-02-13 Microsoft 365 and Office for Mac (16.94.25020927) 2025-02-13 Microsoft OneDrive (25.5.112) 2025-02-13 Microsoft Teams (25016.1904.3401.2239) 2025-02-13 Disk Speed Test (3.4.2) 2025-02-13 ‎WhatsApp (25.2.79) 2025-02-13 Adobe Acrobat (Continuous) (24.005.20400) 2025-02-13 Logi Plugin Service (1.0) 2025-02-13 Numbers (14.3) 2025-02-13 Keynote (14.3) 2025-02-13 Pages (14.3) 2025-02-13 mExtension (1.0.1) 2025-02-13 Final Cut Pro X Supplemental Content (1.0) 2025-02-13 Pro Video Formats (2.3.2) Diagnostics Information (past 60 days): 2025-02-13 19:40:58 Photos Crash Executable: /System/Applications/Photos.app Details: libsystem_c.dylib: abort() called 2025-02-13 17:07:56 lsd Crash (6 times) First occurrence: 2025-02-13 02:05:12 Executable: /usr/libexec/lsd 2025-02-13 12:24:36 iStatistica Sens Crash Executable: /Applications/iStatistica Sensors.app 2025-02-13 12:17:41 Scroll Reverser Crash Executable: /Applications/Scroll Reverser.app 2025-02-13 11:44:08 audiomxd High CPU Use Executable: /usr/libexec/audiomxd 2025-02-13 11:07:48 bluetoothuserd Crash (2 times) Executable: /usr/libexec/bluetoothuserd End of report