EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-18 17:38:29 Download EtreCheck from https://etrecheck.com Runtime: 27:45 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 2,7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M*********************s (APFS) [APFS Virtual drive] (Shared - 533.60 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.84 GB used) disk2 - WD My Book 1170 1.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T**********e (Journaled HFS+) 999.83 GB (362.93 GB used) disk3 - WD My Book 1140 4.00 TB External USB 480 Mbit/s USB disk3s1 - M*******1 (Journaled HFS+) 4.00 TB (214.68 GB used) disk4 - StoreJet Transcend 2.00 TB External USB 5 Gbit/s USB disk4s1 - T*******d (MS-DOS FAT32) 2.00 TB (49.94 GB used) Mounted Volumes: disk1s1 - M*********************s [APFS Virtual drive] 1000.00 GB (Shared - 533.60 GB used, 457.99 GB available, 450.50 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 450.50 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 10.84 GB used, 457.99 GB available, 450.50 GB free) APFS Mount point: / Read-only: Yes disk2s2 - T**********e 999.83 GB (362.93 GB used, 636.91 GB available, 636.90 GB free) Journaled HFS+ Mount point: /Volumes/T**********e disk3s1 - M*******1 4.00 TB (214.68 GB used, 3.79 TB free) Journaled HFS+ Mount point: /Volumes/M*******1 Owners enabled: No disk4s1 - T*******d 2.00 TB (49.94 GB used, 1.95 TB free) MS-DOS FAT32 Mount point: /Volumes/T*******d Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en6: iPhone Interface en7: iPad Interface en4: Bluetooth PAN System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.panopto.uploaddaemon.plist Executable: /var/panopto/upload-daemon-wrapper '-l info' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: Details: Exact match found in the whitelist - probably OK Running app: /Applications/1Password 5.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app Running app: /Applications/1Password 5.app/Contents/MacOS/1Password 5 Safari Extension: 1Password Safari Extension Companion Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Login Item: /Applications/1Password 5.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/PreferencePanes/NTFSforMacOSX.prefPane Apps: 11 32-bit Applications: 92 32-bit apps Kernel Extensions: /Applications/Avast.app AvastFileShield.kext (4.0.0 - SDK 10.12) AvastPacketForwarder.kext (2.1 - SDK 10.12) /Library/Extensions ssuddrv.kext (1.4.28 - SDK 10.6) /Library/Extensions/ssuddrv.kext/Contents/PlugIns ssudmdmcontrol.kext (1.4.28 - SDK 10.6) ssudmdmdata.kext (1.4.28 - SDK 10.6) ssudmtp.kext (1.4.28 - SDK 10.5) ssudserial.kext (1.4.28 - SDK 10.6) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 159 Apple tasks [Running] 136 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 176 Apple tasks [Running] 123 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.panopto.uploaddaemon.plist (? 764bc478 - installed 2020-04-15) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-08-28) User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword4-helper (? - installed 2020-03-21) Modern Login Item /Applications/1Password 5.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app [Not Loaded] Dropbox Login Helper (? - installed 2016-03-14) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Not Loaded] Launcher Disabler (App Store - installed 2020-04-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-04-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-03-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-12-09) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-17) Unity Web Player: UnityPlayer version 4.5.2f1 (? - installed 2014-08-09) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-17) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: ACE: 11.0.0 (Rogue Amoeba Software, LLC - installed 2020-03-13) InstantOn: 11.0.0 (? - installed 2020-03-13) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: 1Password Safari Extension Companion (? - installed 2020-03-21) eID Safari Extension (App Store - installed 2020-03-19) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-27) Paragon NTFS for Mac OS X (? - installed 2013-06-30) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.05 (1 min ago) 1.88 (5 min ago) 1.79 (15 min ago) Nominal I/O speed: 2.38 MB/s File system: 121.02 seconds (timed out) Write speed: 34 MB/s Read speed: 47 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 2 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 15.28 % (?) EtreCheck 4.51 % (App Store) AdobeResourceSynchronizer 0.15 % (Adobe Systems, Inc.) com.apple.Safari.SafeBrowsing.Service 0.04 % (Apple) CalendarAgent 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 496 MB (App Store) Music 142 MB (Apple) Mail 139 MB (Apple) Microsoft PowerPoint 127 MB (Microsoft Corporation) App Store 109 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 394 KB / 228 KB (?) Mail 67 KB / 24 KB (Apple) CalendarAgent 19 KB / 31 KB (Apple) com.apple.WebKit.Networking.xpc 7 KB / 4 KB (Apple) rapportd 2 KB / 1 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 53 MB Used RAM: 5.77 GB Cached files: 2.18 GB Available RAM: 2.23 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-25 Microsoft Teams (1.00.304460) 2020-04-03 MRTConfigData (1.58) 2020-04-10 Skype voor Bedrijven 2020-04-13 EtreCheck (5.5.4) 2020-04-14 Microsoft AutoUpdate 2020-04-14 Microsoft Outlook 2020-04-15 Microsoft Word 2020-04-15 Panopto Recorder (7.2.0.37703) 2020-04-15 Microsoft OneNote 2020-04-15 Microsoft PowerPoint 2020-04-15 Microsoft Excel 2020-04-17 XProtectPlistConfigData (2119) 2020-04-17 Adobe Flash Player Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report