EtreCheck version: 5.6.2 (5220) Report generated: 2020-11-14 10:50:36 Download EtreCheck from https://etrecheck.com Runtime: 11:14 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2015) iMac Model: iMac16,1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 776.57 GB disk1 [APFS Virtual drive] 776.57 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 134.14 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) disk0s3 - o******S (Journaled HFS+) 222.78 GB (53.42 GB used) disk0s4 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk2 - Lexar USB Flash Drive 16.00 GB External USB 480 Mbit/s USB disk2s1 - L***r (MS-DOS FAT32) 16.00 GB (7.99 GB used) disk3 - Seagate BUP Slim Mac SL 1.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S***********************e (Journaled HFS+) 999.86 GB (371.67 GB used) Mounted Volumes: disk0s3 - o******S 222.78 GB (53.42 GB used, 172.42 GB available, 169.35 GB free) Journaled HFS+ Mount point: /Volumes/o******S disk1s1 - Macintosh HD 776.57 GB (Shared - 134.14 GB used, 657.73 GB available, 637.39 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 776.57 GB (Shared - 4.29 GB used, 637.39 GB free) APFS Mount point: /private/var/vm disk2s1 - L***r 16.00 GB (7.99 GB used, 11.08 GB available, 8.01 GB free) MS-DOS FAT32 Mount point: /Volumes/L***r disk3s2 - S***********************e 999.86 GB (371.67 GB used, 631.27 GB available, 628.19 GB free) Journaled HFS+ Mount point: /Volumes/S***********************e Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G2022) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Apps: 38 32-bit Applications: 97 32-bit apps Kernel Extensions: /Applications/Screenflick.app Soundflower1.6.2.kext (1.6.2 - SDK 10.6) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 177 Apple tasks [Running] 108 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 189 Apple tasks [Running] 108 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-04) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-12) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-21) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-07-01) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-09-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-01-31) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-11-05) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-12-04) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-12-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-01-31) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2014-11-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-01-18) [Other] com.adobe.ARM.***.plist (? 0 - installed 2016-07-26) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-23) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-11-14) [Other] com.lastpass.LastPassHelper.plist (? 0 - installed 2016-03-30) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2019-12-22) User Login Items: [Not Loaded] Who's On My WiFi Helper (App Store - installed 2017-07-03) Modern Login Item /Applications/Who's On My WiFi.app/Contents/Library/LoginItems/Who's On My WiFi Helper.app [Running] HP Device Monitor (HP Inc. - installed 2020-06-01) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-06-01) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-04) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-04) nplastpass: 4.1.2 (? - installed 2016-03-30) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-12) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-01-22) AirPlay: 2.0 (Apple - installed 2020-01-22) AppleAVBAudio: 760.6 (Apple - installed 2019-10-18) BridgeAudioSP: 5.52 (Apple - installed 2020-01-22) iSightAudio: 7.7.3 (Apple - installed 2019-10-18) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Ka-Block! (App Store - installed 2020-07-15) LastPass (Marvasol, Inc DBA LastPass - installed 2020-11-13) Backup: Time Machine information not available without Full Drive Access. 4 local snapshots Oldest local snapshot: 2020-11-13 11:49:20 Last local snapshot: 2020-11-14 10:00:16 Performance: System Load: 1.84 (1 min ago) 3.49 (5 min ago) 2.20 (15 min ago) Nominal I/O speed: 5.08 MB/s File system: 61.12 seconds Write speed: 37 MB/s Read speed: 39 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 39.49 % (?) EtreCheck 5.30 % (App Store) iconservicesagent 0.60 % (Apple) CCXProcess 0.43 % (Adobe Systems, Inc.) trustd 0.30 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 632 MB (App Store) Dropbox 343 MB (Dropbox, Inc.) Finder 96 MB (Apple) CCLibrary 70 MB (Adobe Systems, Inc.) Dock 67 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 22 KB / 113 KB (Dropbox, Inc.) Other processes 47 KB / 30 KB (?) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.07 GB Used RAM: 3.83 GB Cached files: 3.09 GB Available RAM: 4.17 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-10-17 EtreCheck (5.6.2) 2020-10-17 CheckBook Pro (2.6.16) 2020-11-04 ARMDC Agent Installer 2020-11-04 Adobe Acrobat DC (20.013.20064) 2020-11-05 Adobe Acrobat Reader DC (20.013.20064) 2020-11-10 Adobe Flash Player 2020-11-10 Adobe Pepper Flash Player 2020-11-13 XProtectPlistConfigData (2135) 2020-11-13 MRTConfigData (1.72) Clean up: ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist /Users/***/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report