EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-17 17:16:25 Download EtreCheckPro from https://etrecheck.com Runtime: 1:45 Performance: Excellent Problem: Beachballing Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M2, 2022) Status: Supported Under warranty: Yes Warranty expiration: 2024-02-29 MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 29 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (7 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (6 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.17 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.10 GB used) disk3s3 - Recovery (APFS) [Recovery] (801 MB used) disk3s4 - Update (APFS) (17 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (144.58 GB used) disk3s6 - VM (APFS) [APFS VM] (1.07 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.56 GB used) disk2s2 - Update (APFS) (176 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 7 MB Shared values Size: 524 MB Free: 501 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 501 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 6 MB Shared values Size: 524 MB Free: 501 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.17 GB Shared values Size: 494.38 GB Free: 333.49 GB Available: 338.14 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.10 GB Shared values Size: 494.38 GB Free: 333.49 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 17 MB Shared values Size: 494.38 GB Free: 333.49 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 144.58 GB Shared values Size: 494.38 GB Free: 333.49 GB Available: 338.14 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 494.38 GB Free: 333.49 GB Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: USB 10/100/1000 LAN Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Ventura 13.5 (22G74) Time since boot: About 2 days Configuration Files: /etc/hosts - Count: 1 Configuration Profiles: com.apple.mail.managed SMIMEEnabled OutgoingMailServerUseSSL OutgoingPassword PreventAppSheet EmailAccountName EmailAddress IncomingMailServerUseSSL EmailAccountType EmailAccountDescription OutgoingMailServerPortNumber IncomingMailServerHostName IncomingPassword IncomingMailServerAuthentication OutgoingMailServerHostName IncomingMailServerUsername PreventMove OutgoingMailServerAuthentication IncomingMailServerPortNumber OutgoingMailServerUsername Notifications: Creative Cloud.app 3 notifications Firefox.app 46 notifications ExpressVPN.app 4 notifications (3 scheduled) DrCleanerProPlus.app one notification (one scheduled) Quicken.app 7 notifications DrCleaner.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Applications: 566 apps 23 x86-only apps 5 unsigned apps System Extensions: [Running] WireGuardNetworkExtension - version 3.3.0 (Mudhook Marketing, Inc. - 2021-09-09) Application: /Applications/IPVanish VPN.app - version 3.3.0 (Mudhook Marketing, Inc. - 2021-09-09) Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 13) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 207 Apple tasks [Running] 139 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 208 Apple tasks [Running] 166 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-08-17) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2023-07-05) Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-05-16) [Running] com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2023-07-10) Executable: /Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveDaemon.app/Contents/MacOS/IDriveDaemon [Running] com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2023-07-10) Executable: /Library/Application Support/IDriveforMac/IDriveHelperTools/IDSyncDaemon.app/Contents/MacOS/IDSyncDaemon [Running] com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2023-07-10) Executable: /Library/Application Support/IDriveforMac/IDriveHelperTools/IDWifiManager.app/Contents/MacOS/IDWifiManager [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-02-23) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-06-30) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-08-17) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.iDrive.IDFinderPluginApp.plist (IDrive Incorporated - installed 2023-07-10) Command: /Library/Application Support/IDriveforMac/IDriveHelperTools/FinderPluginApp.app/Contents/MacOS/FinderPluginApp FinderPluginApp [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-04) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-08-06) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Running] Proton Mail Bridge.plist (Proton Technologies AG - installed 2023-07-29) Command: /Applications/Proton Mail Bridge.app/Contents/MacOS/Proton Mail Bridge --no-window [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-07-11) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-02-25) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-02-25) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] DSLoginItemHelper (App Store - installed 2023-08-05) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Not Loaded] ATLoginItemHelper (App Store - installed 2023-02-25) Modern Login Item /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app [Not Loaded] TCLoginItemHelperProPlus (App Store - installed 2023-08-02) Modern Login Item /Applications/DrCleanerProPlus.app/Contents/Library/LoginItems/TCLoginItemHelperProPlus.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2023-07-05) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] IPVLauncher (Mudhook Marketing, Inc. - installed 2021-09-09) Modern Login Item /Applications/IPVanish VPN.app/Contents/Library/LoginItems/IPVLauncher.app [Not Loaded] magnetLauncher (App Store - installed 2023-02-25) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-08-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-08-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2023-08-07) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] UnzipOneHelper (App Store - installed 2023-02-25) Modern Login Item /Applications/UnzipOne.app/Contents/Library/LoginItems/UnzipOneHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-08-08) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] Wire Login Helper (App Store - installed 2023-07-15) Modern Login Item /Applications/Wire.app/Contents/Library/LoginItems/Wire Login Helper.app App Extensions: Safari extensions: Antivirus One - /Applications/Antivirus One.app Ad Block One Dashboard - /Applications/Ad Block One.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Fast Share - /Applications/UnzipOne.app Finder sync extensions: IDriveFinderSync - /Library/Application Support/IDriveforMac/IDriveHelperTools/FinderPluginApp.app Unzip One FinderExtension - /Applications/UnzipOne.app OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app pCloudFinderExt - /Applications/pCloud Drive.app Ad-blockers: Ad Block One Engine - /Applications/Ad Block One.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2022.46.01.9 (Microsoft Corporation - installed 2022-11-28) Backup: Time Machine Not Configured! Performance: System Load: 2.78 (1 min ago) 2.93 (5 min ago) 2.84 (15 min ago) Nominal I/O usage: 0.89 MB/s File system: 7.87 seconds Write speed: 2611 MB/s Read speed: 2724 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 22 % Idle: 72 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) fileproviderd (2) 111.86 % (Apple) EtreCheckPro 26.60 % (Etresoft, Inc.) rtcreportingd 22.56 % (Apple) Mail 16.10 % (Apple) WindowServer 9.62 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (10) 408 MB (Mozilla Corporation) EtreCheckPro 274 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (19) 242 MB (Apple) com.apple.appkit.xpc.openAndSavePanelService (5) 166 MB (Apple) Mail 149 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) lightway 72 MB / 10 MB (ExprsVPN LLC) mDNSResponder 23 MB / 7 MB (Apple) rapportd 75 KB / 59 KB (Apple) netbiosd 31 KB / 25 KB (Apple) expressvpnd 0 B / 78 B (ExprsVPN LLC) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) fileproviderd (2) 49 (Apple) rtcreportingd 10 (Apple) WindowServer 5 (Apple) Signal Helper (Renderer) 1 (Quiet Riddle Ventures LLC) distnoted (18) 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 48 MB Used RAM: 6.81 GB Cached files: 1.15 GB Available RAM: 1.19 GB Swap Used: 515 MB Software Installs (past 60 days): Install Date Name (Version) 2023-07-05 ExpressVPN (11.35.0 (77301)) 2023-07-06 XProtectPlistConfigData (2169) 2023-07-08 AxCrypt (2.2.804) 2023-07-08 macFUSE (4.5.0) 2023-07-08 pCloud Drive 3.13.2 macFUSE (1.0) 2023-07-08 fuse-t (1.0.23) 2023-07-08 macOS 13.2.1 (13.2.1) 2023-07-08 Adobe Acrobat (23.003.20215) (23.003.20215) 2023-07-12 ARMDC Agent Installer (1.0.0) 2023-07-14 PrivateAccessâ ¢ 2023-07-15 Pages (13.1) 2023-07-15 Keynote (13.1) 2023-07-15 To MP3 Converter (1.0.17) 2023-07-15 Wire (3.31.4556) 2023-07-15 Numbers (13.1) 2023-07-15 GarageBand (10.4.8) 2023-07-15 IDrive (1.0) 2023-07-16 macOS Rapid Security Response 13.4.1 (c) (13.4.1 (c)) 2023-07-16 Adobe Acrobat (23.003.20244) (23.003.20244) 2023-07-23 macOS 13.4.1 (13.4.1) 2023-07-25 Ad Block One (1.5.7) 2023-07-26 macOS 13.5 (13.5) 2023-07-26 Microsoft 365 and Office for Mac (16.76.23081101) 2023-07-27 RosettaUpdateAuto (1.0.0.0.1.1689070960) 2023-07-27 MRTConfigData (1.93) 2023-08-02 Cleaner One Pro (6.4.2) 2023-08-05 Antivirus One (3.9.3) 2023-08-05 iMovie (10.3.8) 2023-08-07 Slack (4.33.84) 2023-08-08 WhatsApp (2.2332.15) 2023-08-10 XProtectPayloads (108) 2023-08-11 Microsoft OneDrive (23.153.724) 2023-08-13 Adobe Acrobat (23.003.20269) (23.003.20269) 2023-08-15 Microsoft AutoUpdate (4.62.23081101) 2023-08-15 Microsoft Excel (16.76.23081101) 2023-08-15 Microsoft Outlook (16.76.23081101) 2023-08-15 Microsoft PowerPoint (16.76.23081101) 2023-08-16 Microsoft OneNote (16.76.23081101) 2023-08-17 Microsoft Word (16.76.23081101) Diagnostics Information (past 7-30 days): 2023-08-15 19:57:06 Microsoft Excel.app Hang Executable: /Applications/Microsoft Excel.app 2023-08-15 19:06:35 Save as Adobe PDF.app Hang Executable: /Library/PDF Services/Save as Adobe PDF.app 2023-08-15 18:58:42 fileproviderd High CPU Use (4 times) Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2023-08-14 10:04:55 Microsoft Word.app Hang (2 times) Executable: /Applications/Microsoft Word.app End of report