EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-12-08 13:50:04 Download EtreCheckPro from https://etrecheck.com Runtime: 2:60 Performance: Excellent Problem: Storage problems Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by malware. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,2 2.7 GHz Quad-Core Intel Core i7 (i7-8559U) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 304 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 DELL P2011H 1600 x 900 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (237.59 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.08 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (8.83 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used) disk1s6 - Update (APFS) (5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 237.59 GB Shared values Size: 499.96 GB Free: 248.03 GB Available: 257.45 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.08 GB Shared values Size: 499.96 GB Free: 248.03 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 499.96 GB Free: 248.03 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.83 GB Shared values Size: 499.96 GB Free: 248.03 GB Available: 257.45 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 499.96 GB Free: 248.03 GB Network: Interface en6: USB 10/100 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone System Software: macOS Ventura 13.0.1 (22A400) Time since boot: About 3 days Configuration Profiles: com.apple.security.pkcs12 Password AllowAllAppsAccess com.apple.vpn.managed OnDemandUserOverrideDisabled IPSec/PromptForVPNPIN UserDefinedName IPSec/AuthenticationMethod IPSec/XAuthPassword IPSec/RemoteAddress IPv4/OverridePrimary VPNType IPSec/PayloadCertificateUUID IPSec/OnDemandEnabled IPSec/XAuthEnabled Notifications: Microsoft Outlook.app 19 notifications EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Old Applications: 5 x86-only apps Kernel Extensions: /Library/Application Support/Fortinet/FortiClient/nke [Not Loaded] vpn_kext.kext - com.fortinet.fct.kext.ipsec (1.0 - SDK 10.13) [Not Loaded] fctrouternke.kext - com.fortinet.kext.fctrouternke (1.0 - SDK 10.15) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 213 Apple tasks [Running] 130 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 222 Apple tasks [Running] 148 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-29) [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2022-08-30) [Running] com.fortinet.forticlient.config.plist (Fortinet, Inc - installed 2022-01-25) [Running] com.fortinet.forticlient.servctl.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.fortinet.forticlient.vpn.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-08) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-16) [Running] com.vmware.horizon.CDSHelper.plist (VMware, Inc. - installed 2022-12-08) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-02) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2022-08-30) [Running] com.fortinet.forticlient.credential_store.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.fortinet.forticlient.fct_launcher.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.fortinet.forticlient.vpn.vpn_control.plist (Fortinet, Inc - installed 2022-01-25) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-12-08) [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-15) User Launch Agents: [Other] com.google.keystone.agent.plist (Google LLC - installed 2022-11-29) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-11-29) User Login Items: [Running] MessengerHelper (Facebook, Inc. - installed 2022-12-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2022-12-02) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Not Loaded] NordVPNLauncher (App Store - installed 2022-12-02) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-12-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-12-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine Not Configured! Performance: System Load: 2.96 (1 min ago) 3.07 (5 min ago) 3.38 (15 min ago) Nominal I/O usage: 0.10 MB/s File system: 18.64 seconds Write speed: 1767 MB/s Read speed: 2397 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 14 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Microsoft Teams Helper (Renderer) (6) 68.40 % (Microsoft Corporation) WindowServer 31.88 % (Apple) EtreCheckPro 12.28 % (Etresoft, Inc.) coreaudiod 6.68 % (Apple) kernel_task 6.17 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (22) 2.36 GB (Apple) Microsoft Teams Helper (Renderer) (6) 1.04 GB (Microsoft Corporation) EtreCheckPro 753 MB (Etresoft, Inc.) kernel_task 438 MB (Apple) Microsoft Word 290 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 14 MB / 10 MB (Apple) vmware-remotemks 9 MB / 1 MB (VMware, Inc.) remoted 679 KB / 939 KB (Apple) apsd 89 KB / 736 KB (Apple) exchangesyncd 595 KB / 42 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Microsoft Teams Helper (Renderer) (6) 36 (Microsoft Corporation) spssengine 5 (International Business Machines Corp) WindowServer 5 (Apple) coreaudiod 5 (Apple) UVCAssistant 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.50 GB Used RAM: 11.22 GB Cached files: 3.28 GB Available RAM: 4.78 GB Swap Used: 657 MB Software Installs (past 60 days): Install Date Name (Version) 2022-10-17 Adobe Acrobat Reader (22.003.20258) (22.003.20258) 2022-10-19 IBM SPSS Statistics (28.0) 2022-10-25 iMovie (10.3.5) 2022-11-02 Zoom (5.12.2.11434) 2022-11-02 GarageBand (10.4.7) 2022-11-10 KONICA MINOLTA PS (3.1.3A) 2022-11-10 Safari (16.1) 2022-11-10 Command Line Tools for Xcode (14.1) 2022-11-10 macOS 12.6.1 (12.6.1) 2022-11-10 macOS 13.0.1 (13.0.1) 2022-11-12 XProtectPlistConfigData (2165) 2022-11-12 MRTConfigData (1.93) 2022-11-12 XProtectPayloads (84) 2022-11-15 Microsoft AutoUpdate (4.53.22111300) 2022-11-15 Microsoft Excel (16.67.22111300) 2022-11-15 Microsoft OneNote (16.67.22111300) 2022-11-15 Microsoft Outlook (16.67.22111300) 2022-11-15 Microsoft PowerPoint (16.67.22111300) 2022-11-15 Microsoft Word (16.67.22111300) 2022-11-16 Microsoft Teams (1.00.531156) 2022-11-19 Adobe Acrobat Reader (22.003.20281) (22.003.20281) 2022-11-30 Keynote (12.1) 2022-11-30 Pages (12.1) 2022-11-30 Numbers (12.1) 2022-12-02 NordVPN (7.13.0) Diagnostics Information (past 7-30 days): 2022-12-08 10:53:15 knowledge-agent High CPU Use (6 times) Executable: /usr/libexec/knowledge-agent 2022-12-06 13:18:57 Microsoft Outlook.app High CPU Use (4 times) Executable: /Applications/Microsoft Outlook.app 2022-12-02 16:12:38 com.apple.WebKit.WebContent High CPU Use (4 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2022-12-01 19:21:59 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report