EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-03-25 15:18:58 Download EtreCheckPro from https://etrecheck.com Runtime: 15:04 Performance: Poor Problem: Computer is too slow Description: Apps are slow to load and often beachball for long periods Accessing files in finder can also be slow Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (119.98 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.78 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (5.37 GB used) disk1s5 (APFS) [APFS Container] (8.83 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.83 GB used) disk1s6 - Update (APFS) (10 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 119.98 GB Shared values Size: 1000.00 GB Free: 862.70 GB Available: 869.61 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.78 GB Shared values Size: 1000.00 GB Free: 862.70 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 5.37 GB Shared values Size: 1000.00 GB Free: 862.70 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.83 GB Shared values Size: 1000.00 GB Free: 862.70 GB Available: 869.61 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 10 MB Shared values Size: 1000.00 GB Free: 862.70 GB USB: USB31Bus Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.0 (22A380) Time since boot: About 7 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 177 Apple tasks [Running] 166 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 173 Apple tasks [Running] 196 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-03-25) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-07-31) Executable: /macOS Install Data/Locked Files/cleanup_installer [Running] com.autodesk.AdskLicensingService.plist (Autodesk - installed 2023-02-21) Command: /Library/Application Support/Autodesk/AdskLicensing/Current/AdskLicensingService/AdskLicensingService --run [Running] com.autodesk.adskaccessservicehost.plist (Autodesk - installed 2024-01-15) Executable: /Library/Application Support/Autodesk/AdODIS/V1/Setup/AdskAccessServiceHost [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-03-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-03-17) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-19) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-11) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-06-28) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-08-01) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-09-09) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-03-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-03-11) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-03-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-03-17) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-03-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-03-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2022-07-31) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app Applications: 444 apps 27 x86-only apps 2 unsigned apps App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Share services: OneNote - /Applications/Microsoft OneNote.app File providers: OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): AcQuickLook - /Applications/Autodesk/AutoCAD 2023/AutoCAD 2023.app com.autodesk.autocad.dwg *.dwg com.autodesk.autocad.dwt *.dwt Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-08-01) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.79 (1 min ago) 1.78 (5 min ago) 1.77 (15 min ago) Nominal I/O usage: 2.39 MB/s File system: 78.44 seconds Write speed: 51 MB/s Read speed: 52 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.56 % (Etresoft, Inc.) WindowServer 10.70 % (Apple) Google Chrome Helper (Renderer) (15) 4.58 % (Google LLC) coreaudiod 2.06 % (Apple) kernel_task 1.98 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (15) 1.95 GB (Google LLC) EtreCheckPro 465 MB (Etresoft, Inc.) Google Chrome 262 MB (Google LLC) mdworker_shared (13) 170 MB (Apple) Google Chrome Helper (4) 126 MB (Google LLC) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 4 MB / 4 MB (Apple) apsd 675 KB / 1 MB (Apple) exchangesyncd 116 KB / 16 KB (Apple) netbiosd 47 KB / 20 KB (Apple) rapportd 14 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (15) 11 (Google LLC) WindowServer 7 (Apple) Google Chrome Helper (GPU) 4 (Google LLC) Google Chrome 3 (Google LLC) coreaudiod 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 103 MB Used RAM: 5.93 GB Cached files: 1.97 GB Available RAM: 2.07 GB Swap Used: 6 MB Software Installs (past 60 days): Install Date Name (Version) 2024-03-13 Microsoft AutoUpdate (4.69.24031120) 2024-03-13 Microsoft OneNote (16.83.24031120) 2024-03-20 XProtectPlistConfigData (2190) 2024-03-20 XProtectPayloads (129) Clean up: /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found Diagnostics Information (past 60 days): 2024-03-25 14:05:25 callservicesd - Crash Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd 2024-03-20 09:47:44 bluetoothd - Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called End of report