EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-11 15:46:16 Download EtreCheckPro from https://etrecheck.com Runtime: 2:60 Performance: Excellent Problem: Apps are crashing Description: When using Final Cut Pro this week it has been crashing randomly when I zoom into my time line, and hovering over clips and especially while trying to export footage. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 5K, 27-inch, 2020) Status: Supported iMac Model: iMac20,2 3.8 GHz 8-Core Intel Core i7 (i7-10700K) CPU: 8-core 64 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5700 XT - VRAM: 16 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 1% used, 27.43 TB written, 100% health, 32 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.24 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (84.09 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.43 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk1s5 - Update (APFS) (3 MB used) disk1s6 - VM (APFS) [APFS VM] (25 KB used) disk2 - WD Game Drive 2.00 TB (Solid State - TRIM: No) External USB Up to 10 Gb/s USB disk2s1 - W******K 2.00 TB (37.15 GB used) disk3 - WD Game Drive 5.00 TB External USB Up to 5 Gb/s USB disk3s1 - W****B 5.00 TB (4.69 TB used) disk4 - WD My Passport 2626 2.00 TB External USB Up to 5 Gb/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - P*****2 2.00 TB (592.99 GB used) disk5 - APPLE SD Card Reader 127.87 GB (SD Card) Internal USB Up to 5 Gb/s USB disk5s1 127.85 GB (126.01 GB used) disk6 - WD Game Drive 5.00 TB External USB Up to 5 Gb/s USB disk6s1 - W*******2 5.00 TB (3.24 TB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.24 GB Shared values Size: 499.96 GB Free: 400.72 GB Available: 402.34 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 84.09 GB Shared values Size: 499.96 GB Free: 400.72 GB Available: 402.34 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.43 GB Shared values Size: 499.96 GB Free: 400.72 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 499.96 GB Free: 400.72 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 25 KB Shared values Size: 499.96 GB Free: 400.72 GB disk2s1 - W******K Mount point: /Volumes/W******K Used: 37.15 GB Size: 2.00 TB Free: 1.96 TB disk3s1 - W****B Mount point: /Volumes/W****B Used: 4.69 TB Size: 5.00 TB Free: 314.13 GB disk4s2 - P*****2 Mount point: /Volumes/P*****2 Used: 592.99 GB Size: 2.00 TB Free: 1.41 TB disk5s1 Mount point: /Volumes/Untitled Used: 126.01 GB Size: 127.85 GB Free: 1.82 GB disk6s1 - W*******2 Mount point: /Volumes/W*******2 Used: 3.24 TB Size: 5.00 TB Free: 1.76 TB USB: USB 3.1 bus SanDisk - Extreme SSD Western Digital - Game Drive USB 3.1 bus Western Digital - Game Drive Western Digital - Game Drive Western Digital - My Passport 2626 Apple - Card Reader T2Bus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone System Software: macOS Sequoia 15.4 (24E248) Installed 2025-04-10 Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac System Launch Daemons: [Not Loaded] 45 Apple tasks [Loaded] 173 Apple tasks [Running] 195 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 190 Apple tasks [Running] 235 Apple tasks Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-04-11) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-04-11) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Way Ltd - installed 2025-04-04) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launch Agents: [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-04-11) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2025-04-11) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-04-11) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-04-11) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.logos.desktop.logosindexer.plist (Faithlife Corporation - installed 2025-01-05) Executable: /Applications/Logos.app/Contents/MacOS/LogosIndexer.app/Contents/MacOS/LogosIndexer [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2024-03-22) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater User Login Items: [Running] CleanMyMac X HealthMonitor (MacPaw Way Ltd - installed 2025-04-04) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CleanMyMac X Menu (MacPaw Way Ltd - installed 2025-04-04) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] CleanMyMac_5_HealthMonitor (MacPaw Inc. - installed 2025-03-05) Modern Login Item /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_HealthMonitor.app [Not Loaded] CleanMyMac_5_Menu (MacPaw Inc. - installed 2025-03-05) Modern Login Item /Applications/CleanMyMac_5.app/Contents/Library/LoginItems/CleanMyMac_5_Menu.app [Running] Microsoft Teams Launcher (Microsoft Corporation - installed 2024-02-15) Modern Login Item /Applications/Microsoft Teams (work or school).app/Contents/Library/LoginItems/Microsoft Teams Launcher.app [Loaded] StartUpHelper (Spotify - installed 2025-04-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2024-02-20) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 779 Apple apps 78 3rd party apps 45 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Plugins: [Loaded] BluRayH264Encoder - /Applications/Final Cut Pro.app [Loaded] FxAnalyzer - /Applications/Final Cut Pro.app [Loaded] DolbyDigitalEncoder - /Applications/Final Cut Pro.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-04-11) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.33 (1 min ago) 1.39 (5 min ago) 1.34 (15 min ago) Nominal I/O usage: 0.83 MB/s File system: 14.55 seconds Write speed: 2376 MB/s Read speed: 2194 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 30.30 % (Etresoft, Inc.) WindowServer 8.16 % (Apple) kernel_task 1.42 % (Apple) plugin-container (29) 1.24 % (Mozilla Corporation) Messages 0.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (27) 5.65 GB (Apple) plugin-container (29) 5.16 GB (Mozilla Corporation) EtreCheckPro 1.48 GB (Etresoft, Inc.) CleanMyMac X HealthMonitor.app 1.01 GB (MacPaw Way Ltd) firefox 835 MB (Mozilla Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 33 MB / 1 MB (Apple) Spotify 32 MB / 173 KB (Spotify) firefox 2 MB / 1 MB (Mozilla Corporation) SubmitDiagInfo 330 KB / 1004 B (Apple) remoted 138 KB / 186 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Messages 1 (Apple) firefox 1 (Mozilla Corporation) identityservicesd 1 (Apple) plugin-container (29) 0 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 11.23 GB Used RAM: 30.82 GB Cached files: 21.94 GB Available RAM: 33.18 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-02-27 XProtectPlistConfigData (5288) - Software update 2025-03-05 XProtectPlistConfigData (5289) - Software update 2025-03-05 XProtectPayloads (151) - Software update 2025-03-11 XProtectPlistConfigData (5290) - Software update 2025-03-26 XProtectPlistConfigData (5291) - Software update 2025-04-02 XProtectPlistConfigData (5292) - Software update 2025-04-08 XProtectPlistConfigData (5293) - Software update 2025-04-10 macOS 15.4 (15.4) - Software update 2025-04-11 MRTConfigData (1.93) - Software update 2025-04-11 Gatekeeper Compatibility Data (1.0) - Software update Diagnostics Information (past 60 days): 2025-04-11 13:11:38 Microsoft Teams (work or school).app Hang Executable: /Applications/Microsoft Teams (work or school).app 2025-04-11 12:49:26 Final Cut Pro Crash (5 times) First occurrence: 2025-04-08 18:42:38 Executable: /Applications/Final Cut Pro.app Details: libsystem_c.dylib: abort() called 2025-04-11 12:44:03 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-04-11 10:00:51 knowledgeconstructiond High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-04-11 09:58:35 photolibraryd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2025-04-10 21:33:57 signpost_reporter High CPU Use (2 times) First occurrence: 2025-04-09 22:12:39 Executable: /usr/libexec/signpost_reporter 2025-04-10 21:26:37 lsd Crash (6 times) First occurrence: 2025-04-10 21:26:24 Executable: /usr/libexec/lsd 2025-04-08 21:27:22 photoanalysisd High CPU Use (2 times) First occurrence: 2025-04-07 12:24:05 Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2025-04-07 14:03:31 Creative Cloud UI Helper (Renderer) Crash Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app 2025-04-07 14:03:31 Creative Cloud Crash Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app End of report