EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-11 20:00:27 Download EtreCheckPro from https://etrecheck.com Runtime: 14:55 Performance: Poor Problem: Computer is too slow Description: iMac seems very slow. Beachballing, slow to do intra-Mac tasks like go ing from app to app, opening apps, moving within apps (e.g., mail). Do es better when itâ s been in use for a while. Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 3.1 GHz Quad-Core Intel Core i5 (i5-5675R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 83.29 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 80 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 6.44 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.31 GB used) disk2 - G-DRIVE mobile USB 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - G************e (Journaled HFS+) 999.86 GB (152.65 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 83.29 GB used, 909.90 GB available, 898.13 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 529 MB used, 898.13 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 6.44 GB used, 898.13 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.31 GB used, 909.90 GB available, 898.13 GB free) APFS Mount point: / Read-only: Yes disk2s2 - G************e 999.86 GB (152.65 GB used, 847.21 GB free) Journaled HFS+ Mount point: /Volumes/G************e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 42.38 GB available System Software: macOS Catalina 10.15.7 (19H1217) Time since boot: About 41 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox.plugin Plugin: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Apps: 2 Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.7.0 - SDK 10.15) [Not Loaded] Cruzer MAC Extension.kext - com.sandisk.driver.CruzerDriver (1.0) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 176 Apple tasks [Running] 118 Apple tasks [Other] 2 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 194 Apple tasks [Running] 104 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-15) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-05-06) User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-05-31) [Not Loaded] com.hp.productresearch.plist (HP Inc. - installed 2021-01-05) User Login Items: [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-06-23) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HPPSDrMonitor.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Microsoft Word (Microsoft Corporation - installed 2020-11-19) Application /Applications/Microsoft Word.app [Running] Safari (Apple - installed 2021-05-31) Application /Applications/Safari.app [Running] HP Device Monitor (HP Inc. - installed 2021-01-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2021-01-05) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2021-01-05) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app [Running] Calendar (Apple - installed 2020-10-17) Application /System/Applications/Calendar.app [Running] Mail (Apple - installed 2021-05-31) Application /System/Applications/Mail.app Internet Plug-ins: Silverlight: 4.0.60129.0 (? - installed 2011-02-23) Flip4Mac WMV Plugin: 2.4.4.2 (? - installed 2013-07-05) CouponPrinter-FireFox: Version 1.0.11 (? - installed 2009-01-13) iPhotoPhotocast: 6.0 (? - installed 2007-03-13) JavaAppletPlugin: 15.0.1 (Apple - installed 2012-06-17) RealPlayer Plugin: (? - installed 2011-09-29) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-03-09) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Destinations: G************e [Local] (Last used) Total size: 999.86 GB Total number of backups: 80 Oldest backup: 2020-03-27 17:02:45 Last backup: 2021-07-09 21:41:11 2 local snapshots Oldest local snapshot: 2021-07-09 21:33:59 Last local snapshot: 2021-07-11 17:12:45 Performance: System Load: 1.86 (1 min ago) 1.66 (5 min ago) 1.60 (15 min ago) Nominal I/O speed: 0.91 MB/s File system: 60.92 seconds Write speed: 51 MB/s Read speed: 50 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 7 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 23.18 % (Etresoft, Inc.) WindowServer 6.00 % (Apple) kernel_task 4.74 % (Apple) mdworker_shared (5) 1.36 % (Apple) SafariPlugInUpdateNotifier (2) 1.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (12) 1.16 GB (Apple) EtreCheckPro 556 MB (Etresoft, Inc.) Mail 208 MB (Apple) Safari 184 MB (Apple) com.apple.WebKit.Networking 177 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 25 MB / 7 MB (Apple) netbiosd 969 KB / 627 KB (Apple) Mail 238 KB / 113 KB (Apple) com.apple.WebKit.Networking 301 KB / 30 KB (Apple) apsd 24 KB / 67 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) Mail 1 (Apple) backupd 1 (Apple) HP Device Monitor 1 (HP Inc.) mds 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 17 MB Used RAM: 6.59 GB Cached files: 1.40 GB Available RAM: 1.41 GB Swap Used: 755 MB Software Installs (past 60 days): Install Date Name (Version) 2021-05-31 macOS Catalina Security Update 2021-003 (10.15.7) 2021-05-31 Safari (14.1.1) 2021-06-02 Numbers (11.1) 2021-06-02 Keynote (11.1) 2021-06-02 Pages (11.1) 2021-06-15 Microsoft AutoUpdate (4.36.21061301) 2021-06-23 HP Smart (12.8.0.1462) 2021-06-28 XProtectPlistConfigData (2149) 2021-06-28 MRTConfigData (1.81) 2021-07-08 iMovie (10.2.5) 2021-07-11 Microsoft PowerPoint for Mac (16.16.20101200) Diagnostics Information (past 7-30 days): 2021-07-11 08:21:04 com.apple.WebKit.WebContent High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report