EtreCheck version: 5.6 (5212) Report generated: 2020-09-08 23:08:50 Download EtreCheck from https://etrecheck.com Runtime: 1:07 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: The computer crashes while using a specific premiere project. IĆ¢ ve del eted and re-installed the Adobe applications twice. The problem happen s even if I switch users. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac Model: iMac20,2 3.60 GHz 10-Core Intel Core i9 (i9-10910) CPU: 10-core 128 RAM - At maximum Slot 1 (Channel A / DIMM 1) - 32 GB DDR4 2667 Slot 2 (Channel A / DIMM 0) - 32 GB DDR4 2667 Slot 3 (Channel B / DIMM 1) - 32 GB DDR4 2667 Slot 4 (Channel B / DIMM 0) - 32 GB DDR4 2667 Video Information: AMD Radeon Pro 5700 XT - VRAM: 16 GB iMac 5120 x 2880 Drives: disk0 - APPLE SSD AP4096N 4.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 4.00 TB disk1 [APFS Virtual drive] 4.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.04 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 115.36 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared) disk1s4 - Recovery (APFS) [Recovery] (Shared) disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 4.00 TB (Shared - 11.04 GB used, 3.87 TB free) APFS Mount point: / Encrypted Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 4.00 TB (Shared - 115.36 GB used, 3.87 TB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s5 - VM [APFS VM] 4.00 TB (Shared - 2.15 GB used, 3.87 TB free) APFS Mount point: /private/var/vm Encrypted disk4s1 - C****************4 5 MB (3 MB used, 2 MB free) Mac OS Extended Disk Image Mount point: /Volumes/C****************4 Owners enabled: No Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About 5 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 182 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 175 Apple tasks [Running] 126 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-09-02) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-08-20) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-20) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-09-02) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-09-02) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-08-20) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-09-02) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine Not Configured! Performance: System Load: 0.61 (1 min ago) 1.12 (5 min ago) 1.14 (15 min ago) Nominal I/O speed: 0.44 MB/s File system: 14.65 seconds Write speed: 3040 MB/s Read speed: 2938 MB/s CPU Usage Snapshot: Type Overall System: 0 % User: 1 % Idle: 99 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 16.64 % (App Store) Other processes 12.24 % (?) sharingd 0.05 % (Apple) Dock 0.03 % (Apple) Core Sync 0.03 % (Adobe Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 617 MB (App Store) Dock 553 MB (Apple) firefox 421 MB (Mozilla Corporation) App Store 172 MB (Apple) Creative Cloud 125 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 5 MB / 132 KB (?) firefox 28 KB / 12 KB (Mozilla Corporation) SystemUIServer 0 B / 192 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 128 GB Free RAM: 110.28 GB Used RAM: 10.62 GB Cached files: 7.10 GB Available RAM: 117.38 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-20 Gatekeeper Configuration Data (181) 2020-08-24 LRTimelapse 5 2020-08-24 Adobe DNG Converter 12.2 (12.2) 2020-08-26 Keynote (10.0) 2020-08-26 macOS Catalina 10.15.6 Supplemental Update 2020-09-02 MRTConfigData (1.66) 2020-09-08 XProtectPlistConfigData (2130) 2020-09-08 EtreCheck (5.6) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report