I'm not sure I did this correctly below it says Full drive access: Disabled I'm hoping there is no personal/important info about me here! EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-26 17:04:42 Download EtreCheck from https://etrecheck.com Runtime: 2:32 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: Its always been slow but every time I upgrade the OS X it slows down even more. After Big Sur it is beyond slow, it took 12 minutes for my mail to open. 16 minutes for Chrome to open and load. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 491.68 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 301 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 336 KB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 491.68 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 301 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk2s5 (APFS) [APFS Container] (Shared) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 336 KB used) disk3 - Seagate BUP Slim Mac SL 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S***********************e (Journaled HFS+) 2.00 TB (819.86 GB used) disk4 - Seagate BUP BK 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - T*******p (Journaled HFS+) 4.00 TB (1.74 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 491.68 GB used, 528.43 GB available, 512.16 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 301 MB used, 512.16 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 3.22 GB used, 512.16 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.05 GB used, 528.43 GB available, 512.16 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 336 KB used, 512.16 GB free) APFS Mount point: /System/Volumes/Update disk3s2 - S***********************e 2.00 TB (819.86 GB used, 1.18 TB free) Journaled HFS+ Mount point: /Volumes/S***********************e Owners enabled: No disk4s2 - T*******p 4.00 TB (1.74 TB used, 2.26 TB free) Journaled HFS+ Mount point: /Volumes/T*******p Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: About 2 hours Configuration Profiles: This computer may have configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Apps: 2 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 144 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 186 Apple tasks [Running] 136 Apple tasks [Other] 2 Apple tasks User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2020-11-14) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-19) User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper (App Store - installed 2020-01-13) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword-osx-helper.app [Not Loaded] Evernote Login Helper (App Store - installed 2021-01-21) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] SnagitHelper2019 (TechSmith Corporation - installed 2021-01-16) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app [Not Loaded] SnagitAppleScriptExecutor2019 (TechSmith Corporation - installed 2020-12-01) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app/Contents/MacOS/SnagitAppleScriptExecutor2019.app [Not Loaded] SnagitRecorder2019 (TechSmith Corporation - installed 2020-12-01) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app/Contents/MacOS/SnagitRecorder2019.app [Not Loaded] SnagitLaunchAtLogin (TechSmith Corporation - installed 2021-01-16) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app [Not Loaded] Trello Login Helper (App Store - installed 2021-01-20) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2018-11-18) Modern Login Item ~/Desktop/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 17 local snapshots Oldest local snapshot: 2021-01-25 16:40:08 Last local snapshot: 2021-01-26 16:07:02 Performance: System Load: 1.29 (1 min ago) 0.89 (5 min ago) 0.84 (15 min ago) Nominal I/O speed: 5.16 MB/s File system: 22.68 seconds Write speed: 846 MB/s Read speed: 1445 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 12 % Idle: 82 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 39.76 % (?) Mail 34.84 % (Apple) trustd 16.12 % (Apple) EtreCheck 13.22 % (App Store) suggestd 0.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Mail 308 MB (Apple) Google Chrome 299 MB (Google, Inc.) EtreCheck 144 MB (App Store) Messages 132 MB (Apple) Dropbox 111 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 11 MB / 26 KB (Apple) Other processes 1 MB / 418 KB (?) Dropbox 384 KB / 197 KB (Dropbox, Inc.) IMRemoteURLConnectionAgent.xpc 12 KB / 848 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 105 MB Used RAM: 5.50 GB Cached files: 2.39 GB Available RAM: 2.50 GB Swap Used: 94 MB Software Installs (past 30 days): Install Date Name (Version) 2020-12-29 Zoom (5.4.59780.1220) 2021-01-15 Keynote (10.0) 2021-01-15 Pages (10.0) 2021-01-15 Numbers (10.0) 2021-01-19 Art Text 4 (4.0.6) 2021-01-20 Trello (2.11.9) 2021-01-21 Evernote (10.6.9) 2021-01-26 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report