EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-23 22:27:47 Download EtreCheckPro from https://etrecheck.com Runtime: 3:11 Performance: Excellent Problem: Computer is too slow Description: Since updating to macOS Big Sur, the computer is very slow, from start up-times to running programs to watching videos in YouTube. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 2,9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 340 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 69.17 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 399 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 69.17 GB used, 422.00 GB available, 413.49 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 499.96 GB (Shared - 399 MB used, 413.49 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 413.49 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.05 GB used, 422.00 GB available, 413.49 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 499.96 GB (Shared - 2 MB used, 413.49 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.99 TB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 2 hours Notifications: AusweisApp2.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Apps: 3 System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 180 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 142 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-13) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-07-19) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-23) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-23) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-04-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-14) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-07-20) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-07-20) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-06-27) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-23) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-08-21) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-04-09) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-31) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-01-15) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-07-20) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-07-20) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-23) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-27) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-27) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-12-24) User Login Items: [Loaded] AusweisApp2AutostartHelper (Governikus GmbH & Co. KG - installed 2020-08-31) Modern Login Item /Applications/AusweisApp2.app/Contents/Library/LoginItems/AusweisApp2AutostartHelper.app [Running] Backup and Sync (Google, Inc. - installed 2021-03-13) Application /Applications/Backup and Sync.app [Not Loaded] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2019-10-22) Modern Login Item /Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app [Running] OneDrive (Microsoft Corporation - installed 2021-04-09) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-04-09) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-23) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-07-19) AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-23) Audio Plug-ins: BoomAudio: 1.0.2 (Global Delight Technologies Pvt. Ltd - installed 2019-12-17) Backup: Time Machine Not Configured! Performance: System Load: 2.11 (1 min ago) 2.09 (5 min ago) 2.27 (15 min ago) Nominal I/O speed: 0.07 MB/s File system: 23.63 seconds Write speed: 1761 MB/s Read speed: 2650 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 9 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 19.58 % (Etresoft, Inc.) mdworker_shared (16) 16.50 % (Apple) WindowServer 11.56 % (Apple) cloudd 9.96 % (Apple) Adobe CEF Helper (3) 1.72 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (14) 782 MB (Google, Inc.) EtreCheckPro 591 MB (Etresoft, Inc.) Google Chrome 176 MB (Google, Inc.) Backup and Sync 172 MB (Google, Inc.) Adobe CEF Helper (3) 156 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 346 KB / 222 KB (Apple) biometrickitd 151 KB / 20 KB (Apple) exchangesyncd 137 KB / 9 KB (Apple) CalendarAgent 132 KB / 9 KB (Apple) apsd 9 KB / 48 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) Adobe CEF Helper (3) 1 (Adobe Systems, Inc.) ControlCenter 0 (Apple) Backup and Sync 0 (Google, Inc.) mds 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 159 MB Used RAM: 5.33 GB Cached files: 2.52 GB Available RAM: 2.67 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-03-27 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-27 iMovie (10.2.3) 2021-03-27 Pages (11.0) 2021-03-27 Numbers (11.0) 2021-03-27 macOS 11.2.3 (11.2.3) 2021-03-30 Keynote (11.0) 2021-04-08 GarageBand (10.4.3) 2021-04-14 Microsoft AutoUpdate (4.34.21041102) 2021-04-14 Microsoft Excel (16.48.21041102) 2021-04-14 Microsoft OneNote (16.48.21041102) 2021-04-14 Microsoft Outlook (16.48.21041102) 2021-04-14 Microsoft PowerPoint (16.48.21041102) 2021-04-14 Microsoft Word (16.48.21041102) 2021-04-23 MRTConfigData (1.77) 2021-04-23 XProtectPlistConfigData (2144) 2021-04-23 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) 2021-04-23 The Unarchiver (4.3.0) 2021-04-23 Microsoft Remote Desktop (10.6.4) Diagnostics Information (past 7-30 days): 2021-04-23 19:06:57 OneDrive.app High CPU Use (3 times) Executable: /Applications/OneDrive.app End of report