EtreCheck version: 5.6.1 (5217) Report generated: 2020-09-28 23:41:39 Download EtreCheck from https://etrecheck.com Runtime: 12:50 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 294.07 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 6.44 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.13 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 294.07 GB used, 705.32 GB available, 687.54 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 6.44 GB used, 687.54 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.13 GB used, 705.32 GB available, 687.54 GB free) APFS Mount point: / Read-only: Yes Network: Interface usbmodem14111: KarmaGrip Gimbal Controller 2 Interface usbmodem14211: KarmaGrip Gimbal Controller Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 148 days Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Running app: com.macpaw.CleanMyMac4.HealthMonitor Running app: com.macpaw.CleanMyMac4.Menu Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Apps: 1 32-bit Applications: 2 32-bit apps Kernel Extensions: /Library/Extensions ufsd_NTFS.kext (Paragon Software GmbH, 15.4.19 - SDK 10.10) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 159 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 179 Apple tasks [Running] 122 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-18) [Not Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-10-02) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed ) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed ) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-11-15) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-06-17) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-03-17) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2018-10-02) User Login Items: [Not Loaded] Evernote Helper (Evernote - installed 2019-06-06) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-06-06) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2020-03-16) Modern Login Item /Applications/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-06-17) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-03-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] AppCleaner SmartDelete (X85ZX835W9 - installed 2018-11-18) Modern Login Item ~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-08) ZoomUsPlugIn: 4.6.11 (20561.0413) (Zoom Video Communications, Inc. - installed 2020-04-17) Flash Player: 32.0.0.433 (? - installed 2020-09-08) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: NTFS (Paragon Software GmbH - installed 2018-10-02) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.74 (1 min ago) 1.81 (5 min ago) 1.59 (15 min ago) Nominal I/O speed: 0.10 MB/s File system: 122.18 seconds (timed out) Write speed: 21 MB/s Read speed: 18 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 10 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 31.09 % (?) EtreCheck 24.76 % (App Store) Microsoft Outlook 1.86 % (Microsoft Corporation) Google Chrome 0.79 % (Google, Inc.) Dock 0.71 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Microsoft Outlook 408 MB (Microsoft Corporation) Google Chrome 316 MB (Google, Inc.) EtreCheck 240 MB (App Store) Finder 86 MB (Apple) suggestd 84 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 144 MB / 24 MB (?) CalendarAgent 122 KB / 6 KB (Apple) SystemUIServer 0 B / 92 KB (Apple) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 123 MB Used RAM: 5.36 GB Cached files: 2.52 GB Available RAM: 2.64 GB Swap Used: 330 MB Software Installs (past 30 days): Install Date Name (Version) 2020-09-08 Adobe Flash Player 2020-09-16 Microsoft Outlook for Mac 2020-09-16 Microsoft PowerPoint for Mac 2020-09-16 Microsoft OneNote for Mac 2020-09-16 Microsoft Word for Mac 2020-09-16 Microsoft Excel for Mac 2020-09-18 Microsoft AutoUpdate 2020-09-20 XProtectPlistConfigData (2131) 2020-09-27 Numbers (10.0) 2020-09-27 Pages (10.0) 2020-09-27 Keynote (10.0) 2020-09-27 EtreCheck (5.6.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report