EtreCheck version: 5.3.3 (5036) Report generated: 2019-08-19 11:35:08 Download EtreCheck from https://etrecheck.com Runtime: 4:56 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 1 2.8 GHz Intel Core i5 (i5-5575R) CPU: 4-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867  ok BANK 1/DIMM0 - 4 GB DDR3 1867  ok Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - M*********** (APFS) (Shared - 182.54 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk2 - Seagate Backup+ Desk 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - M******7 (Journaled HFS+) 4.00 TB (3.14 TB used) Mounted Volumes: disk1s1 - M*********** 1000.00 GB (Shared - 182.54 GB used - 811.32 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used - 811.32 GB free) APFS Mount point: /private/var/vm disk2s2 - M******7 4.00 TB (3.14 TB used - 856.30 GB free) Journaled HFS+ Mount point: /Volumes/M******7 Owners enabled: No Network: Interface usbmodem14301: TAMRON TAP-in Console Interface en0: Ethernet Interface en5: iPad Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G87) Time since boot: About 2 hours Notifications: (Deleted) one notification /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/X-Rite Device Services.app 19 notifications Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.i1Studio.tray.plist Executable: /Applications/i1Studio/i1StudioTray.app Launchd: /Library/LaunchAgents/com.xrite.i1Profiler.tray.plist Executable: /Applications/i1Profiler/i1ProfilerTray.app Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.restart.plist Executable: /bin/sh /Applications/i1Profiler/i1Profiler.app/Contents/Resources/restartXrd.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper Details: Exact match found in the whitelist - probably OK Login Item: /Applications/i1Studio/i1StudioTray.app Login Item: /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app 32-bit Applications: 16 32-bit apps Kernel Extensions: /Library/Application Support/HASP/kexts aksfridge.kext (1.0.16332) /Library/Extensions FTDIKext.kext (1.0 - SDK 10.13) Wacom Tablet.kext (Wacom Tablet 6.3.32-4 - SDK 10.13) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 200 Apple tasks [Running] 84 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 211 Apple tasks [Running] 85 Apple tasks Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-07-22) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-16) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-09-13) [Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-05-15) [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-08-01) [Loaded] com.i1Studio.tray.plist (? 72d586ea - installed 2018-11-16) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-01-15) [Running] com.wacom.DisplayMgr.plist (Wacom Technology Corp. - installed 2019-01-15) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-01-15) [Loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2017-11-28) [Loaded] com.xrite.i1Profiler.tray.plist (? b34b3689 - installed 2019-03-02) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-07-22) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-29) [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2019-03-20) [Loaded] com.piriform.ccleaner.CCleanerAgent.plist (Piriform Ltd - installed 2019-07-22) [Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2019-01-15) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2019-07-29) [Running] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2017-11-28) [Loaded] com.xrite.device.xrdd.restart.plist (? a79298e7 - installed 2019-05-04) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-13) User Login Items: Launch Nikon Message Center 2.app (? - installed 2019-07-23) (Application - /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app) i1StudioTray.app (? - installed 2018-11-16) (Application - /Applications/i1Studio/i1StudioTray.app) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-07-22) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-07) AirPlay: 2.0 (Apple - installed 2019-08-07) AppleAVBAudio: 760.6 (Apple - installed 2019-08-07) BridgeAudioSP: 5.52 (Apple - installed 2019-08-07) iSightAudio: 7.7.3 (Apple - installed 2019-08-07) 3rd Party Preference Panes: WacomTablet (installed 2019-01-15) Time Machine: Time Machine Not Configured! Performance: System Load: 1.75 (1 min ago) 1.63 (5 min ago) 1.77 (15 min ago) Nominal I/O speed: 1.84 MB/s File system: 37.94 seconds Write speed: 89 MB/s Read speed: 79 MB/s CPU Usage Snapshot: Type Overall System 2 % User 2 % Idle 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 12.96 % (?) EtreCheck 3.05 % (App Store) accountsd 0.65 % (Apple) Opera 0.31 % (Opera Software AS) ContactsAccountsService 0.19 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 447 MB (App Store) Dropbox 260 MB (Dropbox, Inc.) Opera 168 MB (Opera Software AS) Finder 112 MB (Apple) Opera Helper 92 MB (Opera Software AS) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 142 KB / 24 MB (Dropbox, Inc.) Opera 6 MB / 238 KB (Opera Software AS) Other processes 215 KB / 96 KB (?) SystemUIServer 0 B / 64 B (Apple) diagnostics_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.97 GB Used RAM: 3.27 GB Cached files: 1.76 GB Available RAM: 4.73 GB Swap Used: 151 MB Software Installs (past 30 days): Install Date Name (Version) 2019-07-23 Capture NX-D (1.5.3) 2019-07-23 ON1 Photo RAW 2019 (13.5.0) 2019-07-31 Gatekeeper Configuration Data (175) 2019-08-04 EtreCheck (5.3.3) 2019-08-08 StuffIt Expander (16.0.6) 2019-08-15 MRTConfigData (1.48) Diagnostics Information (past 7 days): 2019-08-19 09:14:03 Capture NX-D.app High CPU Use Executable: /Applications/Nikon Software/Capture NX-D/Capture NX-D.app 2019-08-18 21:50:28 UNKNOWN PATH Hang Executable: UNKNOWN PATH 2019-08-18 12:43:57 Adobe Photoshop CC 2019.app High CPU Use Executable: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app 2019-08-15 16:49:37 logd Crash Executable: /usr/libexec/logd Details: dyld3 mode BUG IN LIBTRACE: Bad timesync db entry, file rotated 2019-08-15 14:51:04 com.piriform.ccleaner.CCleanerAgent Crash Executable: /Library/PrivilegedHelperTools/com.piriform.ccleaner.CCleanerAgent Details: dyld: launch, loading dependent libraries 2019-08-14 23:04:06 /Library/Logs/DiagnosticReports/com.piriform.ccleaner.CCleanerAgent_2019-08-14-230406_K***********2.crash Crash 2019-08-14 17:26:23 /Library/Logs/DiagnosticReports/com.piriform.ccleaner.CCleanerAgent_2019-08-14-172623_K***********2.crash Crash End of report