EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-08-12 11:52:19 Download EtreCheckPro from https://etrecheck.com Runtime: 7:46 Performance: Below Average Problem: Computer is too slow Description: Computer takes unto 5 mins to start up and open, then opening apps als o takes a long time nothing anywhere near my other mac. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (10.24 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (104.45 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.23 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 - Update (APFS) (15 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.24 GB Shared values Size: 1000.00 GB Free: 880.53 GB Available: 883.85 GB disk1s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 104.45 GB Shared values Size: 1000.00 GB Free: 880.53 GB Available: 883.85 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.23 GB Shared values Size: 1000.00 GB Free: 880.53 GB Available: 883.85 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1000.00 GB Free: 880.53 GB Available: 883.85 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 15 MB Shared values Size: 1000.00 GB Free: 880.53 GB Available: 883.85 GB USB: USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Magic Keyboard USB 3.1 bus Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en11: Bose SoundTouch™ Wi-Fi Adapter Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Sonoma 14.4.1 (23E224) Time since boot: About a day Notifications: CleanMyMac X.app 2 notifications (one scheduled) Gemini 2.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist Executable: /Library/Application Support/BlackBerry/RimAlbumArtDaemon Details: Exact match found in the legitimate list - probably OK Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.10.04) [Not Loaded] RIMBBUSB.kext - com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Not Loaded] RIMBBVSP.kext - com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Not Loaded] BlackBerryVirtualPrivateNetwork.kext - com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.12) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.69.0 - SDK 10.6) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) [Not Loaded] BlackberryUSBDev.kext - net.pocketmac.driver.BlackberryUSBDev (3.1.7) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 183 Apple tasks [Running] 177 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 198 Apple tasks [Running] 203 Apple tasks Launch Daemons: [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-02-22) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.rim.BBAlbumArtCacher.plist (Not signed - installed 2020-11-21) Executable: /Library/Application Support/BlackBerry/RimAlbumArtDaemon User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2020-11-21) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2022-08-22) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2024-02-22) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper (App Store - installed 2023-11-20) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword-osx-helper.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2024-05-26) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2024-05-26) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2024-05-26) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] Gemini Menu Launcher Site (MacPaw Inc. - installed 2024-02-22) Modern Login Item /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher Site.app Applications: 492 apps 11 x86-only apps No unsigned apps App Extensions: Safari extensions: Safari Extension - /Applications/1Password for Safari.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): AlbumWALK - /Applications/Family Tree Maker 2019.app com.mackiev.alpha.story *.tap GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.template.magic *.wand com.apple.garageband.project *.band Internet Plug-ins: Silverlight: 3.0.40818.0 (? - installed 2009-12-13) iPhotoPhotocast: 7.0 (Apple - installed 2008-11-15) CANONiMAGEGATEWAYDL: 2.1.0.1 (? - installed 2006-04-21) PepperFlashPlayer: 32.0.0.465 (Adobe Inc. - installed 2020-12-08) EPPEX Plugin: 10.0 (? - installed 2017-09-05) CANONiMAGEGATEWAYLI: 2.1.0.1 (? - installed 2006-04-21) Backup: Time Machine information is limited without Full Disk Access Destinations: B*******2 [Local] (Last used) Performance: System Load: 1.51 (1 min ago) 1.30 (5 min ago) 1.32 (15 min ago) Nominal I/O usage: 0.47 MB/s File system: 30.61 seconds Write speed: 65 MB/s Read speed: 63 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 10 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Mail 21.24 % (Apple) EtreCheckPro 16.02 % (Etresoft, Inc.) WindowServer 7.12 % (Apple) kernel_task 1.93 % (Apple) bluetoothd 0.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 849 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (8) 557 MB (Apple) AppleSpell 190 MB (Apple) Mail 148 MB (Apple) WindowServer 132 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 14 MB / 3 MB (Apple) Mail 4 MB / 890 KB (Apple) apsd 194 KB / 1 MB (Apple) netbiosd 51 KB / 24 KB (Apple) rapportd 4 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Mail 9 (Apple) WindowServer 5 (Apple) launchservicesd 0 (Apple) CleanMyMac X Menu.app 0 (MacPaw Inc.) CleanMyMac X HealthMonitor.app 0 (MacPaw Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 282 MB Used RAM: 5.21 GB Cached files: 2.51 GB Available RAM: 2.79 GB Swap Used: 7 MB Software Installs (past 60 days): Install Date Name (Version) 2024-06-23 iMovie (10.4.1) 2024-08-07 XProtectPlistConfigData (5271) 2024-08-07 XProtectPayloads (141) 2024-08-08 1Password for Safari (2.27.1) Diagnostics Information (past 60 days): 2024-08-07 12:16:16 CleanMyMac X HealthMonitor - Crash Executable: /Applications/CleanMyMac X.app 2024-08-07 12:16:15 CleanMyMac X Menu - Crash Executable: /Applications/CleanMyMac X.app Directory /Library/Logs/DiagnosticReports is not accessible. Run as an administrator account to see more information. End of report