bacon 2020-02-11 EtreCheck version: 6.1.9 (6B057) Report generated: 2020-02-11 20A51A34 Download EtreCheck from https://etrecheck.com Runtime: 12A23 Performance: Poor Problem: Computer is restarting Description: After security update 2020-001 for High Sierra I am unable to boot in normal mode. I get the Apple logo and a progress bar that gets about 7 5% complete before I get a kernel panic and it reboots again. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This machine has a hard drive that appears to be failing. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Obsolete hardware - This machine may be considered obsolete. Safe mode - This machine is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Upgradeable hard drive - This machineʼs hard drive could be replaced with an SSD. This would dramatically improv e your machineʼs performance. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: MacBook Pro (13-inch, Mid 2010) - Obsolete! MacBook Pro Model: MacBookPro7,1 1 2.4 GHz Intel Core 2 Duo (Duo) CPU: 2-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1067 BANK 1/DIMM0 - 4 GB DDR3 1067 Battery: Health = Normal - Cycle count = 517 Video Information: NVIDIA GeForce 320M - VRAM: 256 MB Color LCD 1280 x 800 Drives: disk0 - ST9250315ASG 250.06 GB (Mechanical - 5400 RPM) Internal SATA 1.5 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 249.20 GB (171.45 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD Page 1 bacon 2020-02-11 249.20 GB (171.45 GB used, 79.32 GB available, 77.48 GB free) Journaled HFS+ Mount point: / Network: Interface en0: Ethernet Interface en3: iPhone Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN iCloud Quota: 4.57 GB available System Software: macOS High Sierra 10.13.6 (17G11023) Time since boot: About 5 hours Safe Mode: Enabled Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.xrite.hasp.drivers.plist Executable: /Applications/i1Profiler/i1Profiler.app/Contents/Resources/installHasp.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.restart.plist Executable: /bin/sh /Applications/i1Profiler/i1Profiler.app/Contents/Resources/restartXrd.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.aladdin.aksusbd.plist Executable: /usr/libexec/aksusbd -f Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/M acOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.aladdin.hasplmd.plist Executable: /usr/libexec/hasplmd -s -f Details: Exact match found in the whitelist - probably OK Page 2 bacon 2020-02-11 Launchd: /Library/LaunchAgents/com.xrite.i1Profiler.tray.plist Executable: /Applications/i1Profiler/i1ProfilerTray.app Details: Exact match found in the whitelist - probably OK 32-bit Applications: 45 32-bit apps Kernel Extensions: /Library/Application Support/HASP/kexts/aksfridge_signed.kext [Blocked] aksfridge.signed.kext (SFNT Germany GmbH, 1.0.16332) /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext (Oracle America, Inc., 4.3.20) [Not Loaded] VBoxNetAdp.kext (Oracle America, Inc., 4.3.20) [Not Loaded] VBoxNetFlt.kext (Oracle America, Inc., 4.3.20) [Not Loaded] VBoxUSB.kext (Oracle America, Inc., 4.3.20) /Library/Extensions [Not Loaded] ufsd_NTFS.kext (Paragon Software GmbH, 15.0.23 - SDK 10.10) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 180 Apple tasks [Running] 96 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 195 Apple tasks [Running] 102 Apple tasks [Other] 2 Apple tasks Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d4 20d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-11) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-21) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-05) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-05) [Not Loaded] com.oracle.java.Java-Updater.plist (? 6cb7b942 - installed 2019-07-04) [Not Loaded] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-09-15) [Not Loaded] com.xrite.device.softwareupdate.plist (X-Rite, Incorporated - installed 2017-11-28) [Not Loaded] com.xrite.i1Profiler.tray.plist (? b34b3689 - installed 2019-04-09) [Not Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-11) [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-21) [Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-12) [Not Loaded] com.aladdin.aksusbd.plist (? 882ffbab - installed 2020-02-11) [Not Loaded] com.aladdin.hasplmd.plist (? c5d97ee2 - installed 2020-02-11) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-24) [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-02-05) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) Page 3 bacon 2020-02-11 [Not Loaded] com.oracle.oss.mysql.mysqld.plist (Oracle America, Inc. - installed 2019-08-23) [Not Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-05-23) [Not Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-01-24) [Not Loaded] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-09-15) [Not Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2018-08-29) [Not Loaded] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2017-11-28) [Not Loaded] com.xrite.device.xrdd.restart.plist (? a79298e7 - installed 2018-08-03) [Not Loaded] com.xrite.hasp.drivers.plist (? e1f82b3d - installed 2017-04-28) [Not Loaded] org.jivesoftware.openfire.plist (? ddff36f1 - installed 2011-10-02) [Not Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2015-02-05) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-21) [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21) [Not Loaded] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2010-04-24) [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2015-02-05) User Login Items: [Not Loaded] Evernote Helper (App Store - installed 2019-12-24) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-24) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2018-05-23) Modern Login Item /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] RSSBotLoginHelper (App Store - installed 2018-11-14) Modern Login Item /Applications/RSS Bot.app/Contents/Library/LoginItems/RSSBotLoginHelper.app Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-15) Google Earth Web Plug-in: 7.1 (? - installed 2015-08-31) Default Browser: (? - installed 2019-10-17) Flip4Mac WMV Plugin: 2.3.6.5 (? - installed 2010-11-23) AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 (? - installed 2013-03-05) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-11) FlashPlayer-10.6: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-22) Silverlight: 5.1.50901.0 (? - installed 2017-10-20) Flash Player: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) iPhotoPhotocast: 7.0 (Apple - installed 2010-05-07) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-22) JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-08-22) User Internet Plug-ins: iGetterScriptablePlugin: 2.9.2 (? - installed 2013-11-27) ZoomUsPlugIn: 4.4.55387.0716 (Zoom Video Communications, Inc. - installed 2019-08-04) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-02-11) Page 4 bacon 2020-02-11 BridgeAudioSP: 4.69.2 (Apple - installed 2020-02-11) iSightAudio: 7.7.3 (Apple - installed 2020-02-11) ACE: 9.0.5 (Rogue Amoeba Software, LLC - installed 2018-10-05) AppleAVBAudio: 683.1 (Apple - installed 2020-02-11) InstantOn: 9.0.5 (? - installed 2018-10-05) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-02-11) AirPlay: 2.0 (Apple - installed 2020-02-11) Safari Extensions: Evernote Web Clipper.safariextz - Evernote Corp. - http://evernote.com (installed 2018-09-19) iGetter Extension.safariextz - Presenta Ltd. - http://www.igetter.net/ (installed 2013-06-21) 3rd Party Preference Panes: Flash Player (installed 2020-01-12) Flip4Mac WMV (installed 2010-11-23) Java (installed 2019-08-22) MySQL (installed 2019-06-26) NTFS (installed 2017-09-15) Openfire (installed 2012-06-19) Time Machine: Time Machine Not Configured! Performance: System Load: 2.02 (1 min ago) 2.52 (5 min ago) 2.51 (15 min ago) Nominal I/O speed: 0.47 MB/s File system: 86.11 seconds Write speed: 45 MB/s Read speed: 51 MB/s CPU Usage Snapshot: Type Overall System 6 % User 11 % Idle 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker 17.60 % (Apple) EtreCheckPro 16.98 % (Etresoft, Inc.) WindowServer 13.70 % (Apple) Safari 9.90 % (Apple) trustd (3) 5.26 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (10) 1.43 GB (Apple) kernel_task 618 MB (Apple) EtreCheckPro 565 MB (Etresoft, Inc.) Safari 383 MB (Apple) WindowServer 136 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 7 MB / 295 KB (Apple) mDNSResponder 884 KB / 216 KB (Apple) netbiosd 35 KB / 0 B (Apple) Page 5 bacon 2020-02-11 apsd 12 KB / 19 KB (Apple) rapportd 1 KB / 940 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) com.apple.WebKit.WebContent (10) 0 (Apple) opendirectoryd 0 (Apple) launchd 0 (Apple) notifyd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.46 GB Used RAM: 3.09 GB Cached files: 3.45 GB Available RAM: 4.91 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-01-21 Adobe Flash Player (32.0.0.321) 2020-01-29 Safari (13.0.5) 2020-02-07 XProtectPlistConfigData (2113) 2020-02-07 MRTConfigData (1.54) 2020-02-11 Security Update 2020-001 (10.13.6) Clean up: /Library/LaunchDaemons/org.jivesoftware.openfire.plist /usr/local/openfire/bin/extra/openfire-launchd-wrapper.sh Executable not found ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/C SConfigDotMacCert Executable not found Diagnostics Information (past 7-30 days): 2020-02-11 15t29t50 MRT.app - High CPU Use Executable: /System/Library/CoreServices/MRT.app 2020-02-11 15t24t05 Kernel Panic (6 times) Details: panic(cpu 0 caller 0xffffff800fd887df): Kernel trap at 0xffffff800fcba 3a6, type 14=page fault, registers: 2020-02-11 09t49t39 com.apple.iCloudHelper - Crash Executable: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/XPCServices/com.apple.iCloudHel per.xpc/Contents/MacOS/com.apple.iCloudHelper 2020-02-11 09t37t30 mobileassetd - Memory Executable: /usr/libexec/mobileassetd 2020-02-09 22t07t28 Evernote.app - Crash (9 times) Executable: /Applications/Evernote.app Details: Page 6 bacon 2020-02-11 abort() called 2020-02-09 21t10t51 Adobe Lightroom Classic.app - High CPU Use Executable: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app 2020-02-09 10t49t01 com.apple.WebKit.WebContent - High CPU Use (2 times) Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-02-06 20t04t55 Adobe Photoshop 2020.app - High CPU Use (2 times) Executable: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app Details: dyld: in dlopen() /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/ GeForceTeslaGLDriver 2020-02-06 18t29t08 Adobe Photoshop CC 2019.app - Crash Executable: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app Details: dyld: in dlopen() /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/ GeForceTeslaGLDriver 2020-02-06 18t28t51 sandboxd - Memory Executable: /usr/libexec/sandboxd End of report Page 7