EtreCheck version: 5.1 (5A022) Report generated: 2019-01-24 12:37:49 Download EtreCheck from https://etrecheck.com Runtime: 2:48 Performance: Excellent Problem: Other problem Description: Display is getting a rainbow screen on idle. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Heavy network usage - This machine has recently restarted and has high network usage. Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.5 GHz Intel Core i5 (i5-7600) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 2400 ok BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 2400 ok BANK 1/DIMM1 - Empty Video Information: Radeon Pro 575 - VRAM: 4096 MB iMac 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 561.15 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 44 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 517 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 561.15 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 44 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 517 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) Mounted Volumes: disk2s1 - Macintosh HD 1.03 TB (458.23 GB free) APFS Mount point: / disk2s4 - VM [APFS VM] (Shared - 3.22 GB used) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.90 TB available System Software: macOS Mojave 10.14.2 (18C54) Time since boot: Less than an hour Configuration Profiles: This computer has configuration profiles installed. Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host Details: Exact match found in the whitelist - probably OK 32-bit Applications: 13 32-bit apps Kernel Extensions: /System/Library/Extensions [Not Loaded] DymoUsbPrinterClassDriver.kext (1.1 - SDK 10.12) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 170 Apple tasks [Running] 113 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 182 Apple tasks [Running] 115 Apple tasks [Other] One Apple task Launch Agents: [Running] com.dymo.dls.webservice.plist (? 77c41eb - installed 2018-05-10) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-09-24) [Running] com.privateinternetaccess.osx.PIA-VPN.plist (London Trust Media Incorporated - installed 2018-10-25) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-09-27) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-11-06) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-07-08) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-23) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-11-06) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-09-24) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-09-27) [Running] com.dymo.pnpd.plist (Sanford, L.P. - installed 2018-05-10) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-11-06) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-07-11) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-12-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-23) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2018-07-12) [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-07-12) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-10) User Login Items: CricutLauncher4.app (Provo Craft and Novelty, Inc. - installed 2018-10-07) (~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app) Dropbox.app (Dropbox, Inc. - installed 2019-01-23) (/Applications/Dropbox.app) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (installed 2018-09-24) QuickTime Plugin: 7.7.3 (installed 2019-01-21) AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-01-03) DYMO NPAPI Addin: 1.0 (installed 2018-05-10) AdobePDFViewer: 19.010.20069 (installed 2019-01-03) DYMO Safari Addin: (installed 2018-05-10) MeetingJoinPlugin: 1.0 (installed 2018-07-17) Safari Extensions: Todoist - App Store (installed 2018-11-15) Time Machine: Time Machine Not Configured! Performance: System Load: 2.36 (1 min ago) 1.97 (5 min ago) 1.68 (15 min ago) Nominal I/O speed: 3.34 MB/s File system: 45.71 seconds Write speed: 831 MB/s Read speed: 1503 MB/s CPU Usage: Type Overall System 14 % User 6 % Idle 80 % Top Processes by CPU: Process (count) CPU (Source - Location) kernel_task 31.54 % (Apple) pia_upscript.sh 19.84 % (? - openvpn --client --persist-key --persist-tun --comp-lzo no --dev tun --script-security 2 --remote 194.59.251.30 8080 --auth-user-pass /Users/***/.pia_manager/data/user_pass.txt --writepid /Users/***/.pia_manager/log/openvpn.pid --proto udp --nobind --management 127.0.0.1 31749 --log-append /Users/***/.pia_manager/log/openvpn.log --remote-cert-tls server --cipher aes-128-cbc --auth sha1 --ca /Users/***/.pia_manager/data/ca.crt --sndbuf 262144 --rcvbuf 262144 --tls-remote 3415fa1626b1852bf96b6ba8a1e4e1b9 --pia-signal-settings --mute-replay-warnings --up /tmp) softwareupdated 14.40 % (Apple) Google Chrome 5.76 % (Google, Inc.) Google Chrome Helper (17) 4.92 % (Google, Inc.) Top Processes by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (17) 1.50 GB (Google, Inc.) EtreCheckPro 731 MB (Etresoft, Inc.) mdworker_shared (20) 440 MB (Apple) com.apple.WebKit.WebContent (14) 328 MB (Apple) com.apple.WebKit.Networking (15) 296 MB (Apple) Top Processes by Network Use: Process Input / Output (Source - Location) pia_upscript.sh 1.31 GB / 54 MB (? - openvpn --client --persist-key --persist-tun --comp-lzo no --dev tun --script-security 2 --remote 194.59.251.30 8080 --auth-user-pass /Users/***/.pia_manager/data/user_pass.txt --writepid /Users/***/.pia_manager/log/openvpn.pid --proto udp --nobind --management 127.0.0.1 31749 --log-append /Users/***/.pia_manager/log/openvpn.log --remote-cert-tls server --cipher aes-128-cbc --auth sha1 --ca /Users/***/.pia_manager/data/ca.crt --sndbuf 262144 --rcvbuf 262144 --tls-remote 3415fa1626b1852bf96b6ba8a1e4e1b9 --pia-signal-settings --mute-replay-warnings --up /tmp) mDNSResponder 146 KB / 53 KB (Apple) Dropbox 51 KB / 16 KB (Dropbox, Inc.) netbiosd 56 KB / 3 KB (Apple) rapportd 7 KB / 4 KB (Apple) Virtual Memory Information: Available RAM 2.57 GB Free RAM 68 MB Used RAM 5.43 GB Cached files 2.50 GB Swap Used 8 MB Software Installs (past 30 days): Install Date Name (Version) 2019-01-03 Adobe Acrobat Reader DC (19.010.20069) (19.010.20069) 2019-01-03 Todoist (7.1.1) 2019-01-15 Debit & Credit (2.9.4) 2019-01-23 Gatekeeper Configuration Data (160) 2019-01-24 OneDrive (18.240.1202) Diagnostics Information (past 7 days): 2019-01-21 00:53:29 Amazon Music.app Crash /Applications/Amazon Music.app End of report