EtreCheck version: 5.3.1 (5033) Report generated: 2019-07-11 12:17:56 Download EtreCheck from https://etrecheck.com Runtime: 2:49 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Shutdown Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2014) MacBook Pro Model: MacBookPro11,2 1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  ok BANK 1/DIMM0 - 8 GB DDR3 1600  ok Battery: Health = Normal - Cycle count = 29 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.55 GB disk1 [APFS Virtual drive] 499.55 GB (Shared by 4 volumes) disk1s1 - S******D (APFS) (Shared - 400.32 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk0s3 513 MB Mounted Volumes: disk1s1 - S******D 499.55 GB (Shared - 400.32 GB used - 97.44 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 499.55 GB (Shared - 1.07 GB used - 97.44 GB free) APFS Mount point: /private/var/vm Network: Interface usbmodem1410: MT65xx Preloader Interface usbmodem1411: Љ Interface en6: DJI Interface en18: iPhone 13 Interface en17: iPhone 12 Interface en16: iPhone 11 Interface en14: iPhone 9 Interface en12: iPad Interface en11: iPhone 7 Interface en10: iPhone 6 Interface en8: iPhone 4 Interface en7: iPhone 3 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en5: iPhone 2 Interface en9: iPhone 5 Interface en13: iPhone 8 Interface en15: iPhone 10 Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.5 (18F132) Time since boot: Less than an hour Safe Mode: Enabled Configuration Files: /etc/hosts - Count: 136 Notifications: /Applications/EtreCheck.app 2 notifications /Applications/TG Pro.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.valvesoftware.SteamInputKextCache.plist Executable: /Library/Extensions/SteamInput.kext/Contents/Resources/KextCache.sh Details: Exact match found in the whitelist - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Kernel Extensions: /Library/Extensions Apowersoft_AudioDevice.kext (1.6.7 - SDK 10.11) USBOverdrive.kext (3.1 - SDK 10.8) SteamInput.kext (4357.73.42 - SDK 10.13) SteamInput-DS4v1.kext (4357.73.42 - SDK 10.9) /Library/Extensions/USBOverdrive.kext/Contents/PlugIns USBOverdriveBT.kext (3.1 - SDK 10.8) USBOverdriveHID.kext (3.1) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 185 Apple tasks [Running] 100 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 191 Apple tasks [Running] 107 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-03-07) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2016-03-07) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-05-10) [Not Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2015-03-18) [Not Loaded] org.macosforge.xquartz.startx.plist (? 2748570a - installed 2012-09-27) Launch Daemons: [Not Loaded] com.My-Soft-Update.agent.plist (? 0 - installed 2017-05-15) [Not Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-01-20) [Not Loaded] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2016-03-07) [Not Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-21) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04) [Not Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2018-01-20) [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-07-02) [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-05-10) [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-03-21) [Not Loaded] com.tunabellysoftware.TGFanHelper.plist (? 19176e1b - installed 2015-01-23) [Not Loaded] com.valvesoftware.SteamInputKextCache.plist (? 1906e5f - installed 2019-03-27) [Not Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2016-03-18) [Not Loaded] org.macosforge.xquartz.privileged_startx.plist (? 77ab826e - installed 2012-09-27) User Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-03-07) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-03-21) [Not Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2018-01-20) [Not Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-06) [Not Loaded] com.spotify.webhelper.plist (Spotify - installed 2019-07-02) [Not Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-05-17) User Login Items: com.adobe.SwitchBoard.monitor.plist (?) (MachInit - /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) Google Earth Web Plug-in: 7.1 (? - installed 2016-10-20) JavaAppletPlugin: Java 8 Update 77 build 03 (? - installed 2018-04-26) SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-04) AirPlay: 2.0 (Apple - installed 2019-05-04) AppleAVBAudio: 740.1 (Apple - installed 2019-05-04) BridgeAudioSP: 5.46 (Apple - installed 2019-05-04) iSightAudio: 7.7.3 (Apple - installed 2019-05-04) Safari Extensions: Open in Internet Explorer - App Store (installed 2019-03-12) 3rd Party Preference Panes: Flash Player (installed 2019-06-21) Java (installed 2016-03-23) Paragon NTFS for Mac OS X (installed 2015-08-25) USB Overdrive (installed 2015-07-27) Time Machine: Skip System Files: No Mobile backups: No Auto backup: No Volumes being backed up: S******D: Disk size: 499.55 GB - Disk used: 402.11 GB Destinations: T******r [Local] (Last used) Total size: 999.86 GB Total number of backups: 1 Oldest backup: 2015-10-01 21:42:55 Last backup: 2015-10-01 21:42:55 Performance: System Load: 2.01 (1 min ago) 1.59 (5 min ago) 1.03 (15 min ago) Nominal I/O speed: 3.18 MB/s File system: 23.00 seconds Write speed: 652 MB/s Read speed: 668 MB/s Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 687 MB (App Store) com.apple.WebKit.WebContent (4) 432 MB (Apple) Finder 216 MB (Apple) Safari 198 MB (Apple) Dock 145 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 155 KB / 56 KB (?) SystemUIServer 0 B / 64 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) CalNCService 0 B / 0 B (Apple) cfprefsd 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 11.07 GB Used RAM: 3.33 GB Cached files: 1.60 GB Available RAM: 12.67 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-07-02 IBM Security Trusteer Endpoint Protection (1.0) 2019-07-02 Malwarebytes for Mac (1.0) 2019-07-03 Gatekeeper Configuration Data (171) 2019-07-06 Elmedia Player (7.4) 2019-07-06 iFax (4.7) 2019-07-06 Paint X (4.3) 2019-07-06 OneDrive (19.070.2410) 2019-07-06 AudioNote 2 LITE- Notepad and Voice Recorder (6.5) 2019-07-06 Battery Health (6.1) 2019-07-06 RAR Extractor Lite (5.6.1) 2019-07-06 SketchBook (8.6.1) 2019-07-06 Fotor Photo Editor (3.5.1) 2019-07-06 Live Wallpaper HD (4.5.4) 2019-07-07 EtreCheck (5.3.1) 2019-07-09 Adobe Flash Player (32.0.0.223) 2019-07-11 MRTConfigData (1.45) Clean up: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Executable not found /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Executable not found Diagnostics Information (past 7 days): 2019-07-11 12:00:09 Sim City 4 Deluxe Edition.app High CPU Use Executable: ~/Downloads/Sim City 4 Deluxe Edition.app 2019-07-10 22:14:03 Xcode.app Crash Executable: /Applications/Xcode.app Details: dyld: launch, loading dependent libraries 2019-07-09 18:36:40 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2019-07-08 17:23:51 netbiosd Crash Executable: /usr/sbin/netbiosd Details: dyld3 mode 2019-07-06 13:07:02 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd End of report