EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-05-03 13:35:56 Download EtreCheckPro from https://etrecheck.com Runtime: 6:35 Performance: Below Average Problem: Computer is too slow Description: new mail fails to open when clicked Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) Status: Vintage iMac Model: iMac17,1 3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (488.88 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.03 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (3.03 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (8 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 6 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (488.88 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.03 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (3.03 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (8 MB used) disk3 - Seagate Backup+ Hub BK 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 4.00 TB disk4 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes) disk4s2 - S************p (APFS) (2.89 TB used) Mounted Volumes: disk2s1 - M*****************a [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 488.88 GB Shared values Size: 1.02 TB Free: 509.67 GB Available: 538.18 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 1.03 GB Shared values Size: 1.02 TB Free: 509.67 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 3.03 GB Shared values Size: 1.02 TB Free: 509.67 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 1.02 TB Free: 509.67 GB Available: 538.18 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 8 MB Shared values Size: 1.02 TB Free: 509.67 GB disk4s2 - S************p Filesystem: APFS Mount point: /Volumes/S**************1 Used: 2.89 TB Shared values Size: 4.00 TB Free: 1.11 TB USB: USB30Bus Seagate - Backup+ Hub GenesysLogic - USB3.1 Hub GenesysLogic - USB3.1 Hub Seagate - Backup+ Hub BK Logitech - USB Receiver Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - MacBook Air SuperDrive Seagate - Backup+ Hub GenesysLogic - USB2.1 Hub GenesysLogic - USB2.1 Hub Apple Inc. - Apple Watch Magnetic Charging Cable Apple, Inc. - Keyboard Hub Apple, Inc - Apple Keyboard Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en0: Ethernet Interface en12: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Monterey 12.7.4 (21H1123) Time since boot: About a day Configuration Files: /etc/hosts - Count: 4 Notifications: AntivirusforMac.app 13 notifications Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Bitdefender Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.ea.origin.ESHelper.plist Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/FX_CM205f_Startup_Fax.plist Executable: /Library/Printers/FujiXerox/CM205fFax/CallFAXDlg Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS4ServiceManager.plist Command: /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager -launchedbylogin Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.wondershare.mobilegodaemon.plist Executable: ~/Library/Application Support/wondershare_mobilego/MobileGoDaemon.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Command: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the legitimate list - probably OK Running app: /Users/***/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver Details: Executable file is hidden - possibly malware Running app: /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/Frameworks/LOGIAnalytics.framework/Resources/laclient Apps: 30 System Extensions: [Not Loaded] Surfshark Antivirus - version 4.2.1 (SURFSHARK LTD - 2022-07-08) Application: /Volumes/.**********e/5**********************************0/2**********************p/2**********************p/M*****************a/A**********s/Surfshark.app - version 4.5.1 (SURFSHARK LTD - 2023-01-12) Description: System Extension enables Surfshark app to provide antivirus features. [Not Loaded] com.bitdefender.vpn.wireguardprovider - version 5.0.0 (Bitdefender SRL - 2023-11-17) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.0.0 (Bitdefender SRL - 2023-11-17) [Blocked] com.bitdefender.vpn.neprovider - version 5.0.0 (Bitdefender SRL - 2023-11-17) Application: /Applications/Bitdefender/Bitdefender VPN.app - version 5.0.0 (Bitdefender SRL - 2023-11-17) [Blocked] Bitdefender.SPSE - version 1.5.9 (Bitdefender SRL - 2023-09-15) Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.9 (Bitdefender SRL - 2023-09-15) [Not Loaded] AdBlockVPNMacOSProvider - version 2.1.5 (App Store - 2024-04-06) Application: /Applications/AdBlock.app - version 2.1.5 (Adblock Inc. - 2024-04-09) [Not Loaded] NetworkProtectionSystemExtension - version 1.84.0 (Duck Duck Go, Inc. - 2024-04-24) Application: /Volumes/.**********e/5**********************************0/2**********************p/2**********************p/M*****************a/A**********s/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app - version 1.81.0 (Duck Duck Go, Inc. - 2024-04-05) Description: DuckDuckGo VPN [Not Loaded] Surfshark. WireGuard - version 4.2.1 (SURFSHARK LTD - 2022-07-08) Application: /Volumes/.**********e/5**********************************0/2**********************p/2**********************p/M*****************a/A**********s/Surfshark.app - version 4.5.1 (SURFSHARK LTD - 2023-01-12) Description: System Extension enables Surfshark app to connect using WireGuard protocol. Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.10.1 - SDK 10.13) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0) [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.90 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 186 Apple tasks [Running] 157 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 174 Apple tasks [Running] 164 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.SwitchBoard.plist (Not signed - installed 2014-05-01) Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-04-12) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-12-15) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.adobe.eus2023.v1.plist (Adobe Inc. - installed 2024-02-03) Executable: /Library/PrivilegedHelperTools/com.adobe.eus2023.v1 [Loaded] com.adobe.eus2024.v1.plist (Adobe Inc. - installed 2024-02-24) Executable: /Library/PrivilegedHelperTools/com.adobe.eus2024.v1 [Other] com.apple.third_party_32b_kext_logger.plist ( - installed 2024-02-26) Command: /usr/bin/ruby /usr/libexec/third_party_32b_kext_logger.rb [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2023-09-15) Executable: /Library/Bitdefender/Central/Agent/bdagentd [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2024-04-25) Executable: /Library/Bitdefender/AVP/antivirus.bundle/BDUpgDaemon [Loaded] com.ea.origin.ESHelper.plist (Not signed - installed 2018-10-23) Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-04-30) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2024-02-08) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-04-27) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-04-27) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-05-02) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-11-01) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Not Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2020-06-04) Executable: /Library/PrivilegedHelperTools/com.paragon-software.installer [Not Loaded] com.paragon-software.ntfs.loader.plist (Paragon Software GmbH - installed 2020-01-17) Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2017-02-17) Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Launch Agents: [Not Loaded] FX_CM205f_Startup_Fax.plist (Not signed - installed 2017-12-14) Executable: /Library/Printers/FujiXerox/CM205fFax/CallFAXDlg [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-26) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-04-12) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.CS4ServiceManager.plist (Not signed - installed 2009-11-01) Command: /Library/Application Support/Adobe/CS4ServiceManager/CS4ServiceManager.app/Contents/MacOS/CS4ServiceManager -launchedbylogin [Not Loaded] com.adobe.CS5ServiceManager.plist (Not signed - installed 2013-10-05) Command: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin [Other] com.adobe.ElementsAutoCreator-21.0.plist (Not signed - installed 2024-02-03) Executable: /Applications/Adobe Elements 2023 Organizer.app/Contents/Elements Auto Creations 2023.app/Contents/MacOS/Elements Auto Creations 2023 [Loaded] com.adobe.ElementsAutoCreator-24.0.plist (Adobe Inc. - installed 2024-04-03) Executable: /Applications/Adobe Elements 2024 Organizer.app/Contents/Elements Auto Creations 2024.app/Contents/MacOS/Elements Auto Creations 2024 [Other] com.adobe.ElementsAutoUpdate-2023.plist (Not signed - installed 2024-02-03) Executable: /Applications/Adobe Elements 2023 Organizer.app/Contents/Adobe Elements 2023 Update Service.app/Contents/MacOS/Adobe Elements 2023 Update Service [Running] com.adobe.ElementsAutoUpdate-2024.plist (Adobe Inc. - installed 2024-04-03) Executable: /Applications/Adobe Elements 2024 Organizer.app/Contents/Adobe Elements 2024 Update Service.app/Contents/MacOS/Adobe Elements 2024 Update Service [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-12-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-03-22) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.bitdefender.antivirusformac.plist (Bitdefender SRL - installed 2024-04-30) Executable: /Applications/Bitdefender/AntivirusforMac.app/Contents/MacOS/AntivirusforMac [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-02-08) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-02-08) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-12-06) Command: /Library/Application Support/Logitech.localized/Logitech Options.localized/LogiMgrDaemon.app/Contents/MacOS/LogiMgrDaemon --launchd [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-04-27) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-05-02) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-12-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-05-03) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2021-07-29) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Not Loaded] com.hp.productresearch.plist (HP Inc. - installed 2021-07-29) Executable: /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/MacOS/HP Product Research [Not Loaded] com.wondershare.mobilegodaemon.plist (Not signed - installed 2017-12-14) Executable: ~/Library/Application Support/wondershare_mobilego/MobileGoDaemon.app User Login Items: [Not Loaded] LaunchAtLoginHelper (App Store - installed 2024-04-09) Modern Login Item /Applications/AdBlock.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2024-04-15) Application /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Authenticator (App Store - installed 2024-04-13) Modern Login Item /Applications/Authenticator.app/Contents/Library/LoginItems/LauncherApp.app [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2023-11-17) Modern Login Item /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app [Not Loaded] Bitwarden Login Helper (App Store - installed 2024-04-19) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] DuckDuckGo Notifications (Duck Duck Go, Inc. - installed 2024-03-24) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Notifications.app [Not Loaded] DuckDuckGo Personal Information Removal (Duck Duck Go, Inc. - installed 2024-03-24) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app [Not Loaded] DuckDuckGo VPN (Duck Duck Go, Inc. - installed 2024-03-24) Modern Login Item /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2024-04-26) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] MessengerHelper (Facebook, Inc. - installed 2024-03-06) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Loaded] MessengerLoginHelper (Facebook, Inc. - installed 2024-03-06) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2024-02-01) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-04-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-04-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2024-02-01) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2024-02-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2024-02-01) Application /Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Loaded] WeatherOSXhelper (App Store - installed 2024-02-01) Modern Login Item /Applications/Weather 5 days.app/Contents/Library/LoginItems/WeatherOSXhelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-06-18) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-06-18) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] Find Any File Hotkey (Thomas Tempelmann - installed 2022-01-06) Modern Login Item ~/Downloads/Find Any File.app/Contents/Library/LoginItems/Find Any File Hotkey.app [Not Loaded] SMARTUtilityMenuItem (Volitans Software - installed 2023-12-06) Modern Login Item ~/Downloads/SMART Utility/SMART Utility.app/Contents/Library/LoginItems/SMARTUtilityMenuItem.app Applications: 603 apps 169 x86-only apps 39 unsigned apps App Extensions: Safari extensions: Privacy Dashboard - /Applications/DuckDuckGo Privacy for Safari.app AdBlock Icon - /Applications/AdBlock.app Authenticator - /Applications/Authenticator.app safariext - /Applications/LastPass.localized/LastPass.app LastPass - /Applications/LastPass.app Anti-tracker Icon - /Applications/Bitdefender/AntivirusforMac.app TrafficLight - /Applications/Bitdefender/AntivirusforMac.app ABP Control Panel - /Applications/Adblock Plus.app Bitwarden - /Applications/Bitwarden.app Plugins: Authenticator - /Applications/Authenticator.app Widgets: Authenticator - /Applications/Authenticator.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: Authenticator - /Applications/Authenticator.app Finder sync extensions: Backup and Sync from Google - /Applications/Backup and Sync.app OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: Privacy Protection - /Applications/DuckDuckGo Privacy for Safari.app AdBlock Engine - /Applications/AdBlock.app ABP - /Applications/Adblock Plus.app Anti-tracker Engine - /Applications/Bitdefender/AntivirusforMac.app QuickLook Previews (legacy): WinZip QL - /Applications/WinZip.app org.7-zip.7-zip-archive *.7z public.archive.lha *.lha com.rarlab.rar-archive *.rar public.zip-archive *.zip com.winzip.zipx-archive *.zipx com.pkware.zip-archive com.winzip.zip-archive *.zip com.winzip.lha-archive *.lha GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.project *.band com.apple.garageband.template.magic *.wand com.apple.garageband.template.magicmentor *.mwand Internet Plug-ins: Flip4Mac WMV Plugin: 2.3.1.2 (? - installed 2016-11-25) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2024-04-12) fileflow: 3.6 (? - installed 2016-11-25) PMCADownloader: 1.2.1998.896 (? - installed 2016-11-25) nplastpass: 4.1.7 (? - installed 2018-10-25) JavaPlugin2_NPAPI: (?) iPhotoPhotocast: 7.0 (Apple - installed 2016-11-25) Audio Plug-ins: DVCPROHDAudio: 1.3 (? - installed 2020-12-31) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-08-23) 3rd Party Preference panels: Déjà Vu (? - installed 2007-06-21) Flip4Mac WMV (? - installed 2009-11-04) ParagonNTFS (Paragon Software GmbH - installed 2020-01-17) Backup: Time Machine information is limited without Full Disk Access Destinations: S************p [Local] (Last used) 22 local snapshots Oldest local snapshot: 2024-05-02 13:44:28 Last local snapshot: 2024-05-03 13:26:53 Performance: System Load: 1.64 (1 min ago) 2.05 (5 min ago) 1.85 (15 min ago) Nominal I/O usage: 3.85 MB/s File system: 32.70 seconds Write speed: 238 MB/s Read speed: 884 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 20 % Idle: 76 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) BDLDaemon 52.44 % (Bitdefender SRL) photolibraryd 13.16 % (Apple) EtreCheckPro 13.08 % (Etresoft, Inc.) routined 8.04 % (Apple) kernel_task 5.88 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 2.47 GB (Apple) BDLDaemon 1.84 GB (Bitdefender SRL) EtreCheckPro 1003 MB (Etresoft, Inc.) RdrCEF Helper (Renderer) (8) 756 MB (Adobe Inc.) Creative Cloud UI Helper (Renderer) 693 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 192 MB / 6 MB (Apple) newsd 1 MB / 38 KB (Apple) apsd 445 KB / 410 KB (Apple) com.apple.WebKit.Networking 166 KB / 148 KB (Apple) netbiosd 273 KB / 26 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) BDLDaemon 18 (Bitdefender SRL) WindowServer 4 (Apple) backupd 3 (Apple) photolibraryd 2 (Apple) coreduetd 2 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 81 MB Used RAM: 14.71 GB Cached files: 9.21 GB Available RAM: 9.29 GB Swap Used: 10 MB Software Installs (past 60 days): Install Date Name (Version) 2024-03-22 macOS 12.7.4 (12.7.4) 2024-03-26 ARMDC Agent Installer (1.0.0) 2024-03-27 Safari (17.4.1) 2024-03-27 Adobe Acrobat Reader (24.001.20615) (24.001.20615) 2024-03-30 Adobe Acrobat Reader (24.001.20631) (24.001.20631) 2024-04-02 QR Journal (3.0) 2024-04-03 EOBD-Facile (1.0) 2024-04-06 Adobe Acrobat Reader (24.001.20643) (24.001.20643) 2024-04-09 Adblock Plus (2.2.14) 2024-04-09 AdBlock (2.1.5) 2024-04-12 Mobile Device (1.0.0.0) 2024-04-13 Authenticator (3.26.1) 2024-04-15 Adobe Acrobat Reader (24.002.20687) (24.002.20687) 2024-04-19 Bitwarden (2024.4.1) 2024-04-26 HP Smart (17.11.1) 2024-04-27 LastPass (4.130.0) 2024-05-02 XProtectPlistConfigData (2193) 2024-05-02 Microsoft AutoUpdate (4.70.24041420) 2024-05-03 XProtectPayloads (133) Clean up: /Library/LaunchAgents/com.adobe.ElementsAutoCreator-21.0.plist /Applications/Adobe Elements 2023 Organizer.app/Contents/Elements Auto Creations 2023.app/Contents/MacOS/Elements Auto Creations 2023 Executable not found /Library/LaunchAgents/com.adobe.ElementsAutoUpdate-2023.plist /Applications/Adobe Elements 2023 Organizer.app/Contents/Adobe Elements 2023 Update Service.app/Contents/MacOS/Adobe Elements 2023 Update Service Executable not found Diagnostics Information (past 60 days): 2024-05-03 10:35:15 lsd Crash (6 times) First occurrence: 2024-05-01 16:24:37 Executable: /usr/libexec/lsd Details: libsystem_c.dylib: abort() called 2024-05-02 14:38:36 mdsync High CPU Use (8 times) First occurrence: 2024-05-02 10:55:19 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2024-05-02 11:06:58 triald High CPU Use First occurrence: 2024-05-02 11:08:53 Executable: /usr/libexec/triald 2024-05-02 10:58:23 CoreSecurity.app High CPU Use (2 times) First occurrence: 2024-04-30 17:15:32 Executable: /Applications/Bitdefender/CoreSecurity.app 2024-05-02 09:12:42 WindowServer High CPU Use First occurrence: 2024-05-02 09:15:51 Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2024-04-30 16:36:25 Safari.app Hang First occurrence: 2024-04-30 17:13:20 Executable: /Applications/Safari.app 2024-04-30 12:19:41 steam_osx Hang (2 times) First occurrence: 2024-04-28 16:56:30 Executable: /Users/***/Library/Application Support/Steam/*/steam_osx 2024-04-29 10:58:57 AppleMobileBackup Crash 2024-04-27 08:10:20 DuckDuckGo Crash Executable: /Applications/DuckDuckGo.app Details: libsystem_c.dylib: abort() called End of report