EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-02-05 11:39:41 Download EtreCheckPro from https://etrecheck.com Runtime: 3:27 Performance: Good Problem: Other problem Description: stuck on progress bar when booting up (after login) Major Issues: Anything that appears on this list needs immediate attention. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,2 2,3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 518 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (336.31 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.07 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.65 GB used) disk1s4 (APFS) [APFS Container] (8.94 GB used) disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (8 MB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 336.31 GB Shared values Size: 499.96 GB Free: 150.84 GB Available: 165.08 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.07 GB Shared values Size: 499.96 GB Free: 150.84 GB disk1s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.94 GB Shared values Size: 499.96 GB Free: 150.84 GB Available: 165.08 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 499.96 GB Free: 150.84 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 499.96 GB Free: 150.84 GB Network: Interface en7: RNDIS/Ethernet Gadget Interface en8: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.2 (22D49) Time since boot: Less than an hour Safe Mode: Enabled Notifications: EtreCheckPro.app 2 notifications ExpressVPN.app 15 notifications (15 scheduled) CleanMyMac X.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 33 Applications: 540 apps 111 x86-only apps 34 unsigned apps Kernel Extensions: /Applications/ExpressVPN.app [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (1.0.2 - SDK 10.17) /Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) /Library/Extensions [Not Loaded] HOBOkext.kext - com.onset.driver.HOBOkext (2.0.9) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (11.7.10 - SDK 10.8) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 200 Apple tasks [Running] 147 Apple tasks System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 235 Apple tasks [Running] 138 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2022-12-23) Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2023-02-04) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2019-12-11) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2020-04-01) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Not Loaded] ss_conn_service (Not signed - installed 2018-01-31) User Launch Agents: [Not Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2022-11-19) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater User Login Items: [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2022-12-22) Modern Login Item /Applications/Be Focused.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2023-02-04) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2023-02-04) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Evernote Helper (Evernote - installed 2021-03-04) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2021-03-04) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2023-02-04) Modern Login Item /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] Rocket.Chat Login Helper (App Store - installed 2023-02-04) Modern Login Item /Applications/Rocket.Chat.app/Contents/Library/LoginItems/Rocket.Chat Login Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2017-06-24) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2021-09-05) Modern Login Item /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app [Not Loaded] HP Device Monitor (Apple - installed 2013-11-04) Modern Login Item /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app App Extensions: Safari extensions: Mendeley Web Importer Extension - /Applications/Mendeley Web Importer.app Plugins: EvernoteSpotlight - /Applications/Evernote.app File providers: Google Drive - /Applications/Google Drive.app Share services: Evernote - /Applications/Evernote.app Finder sync extensions: Nextcloud Extensions - /Applications/Nextcloud.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): ENQuickLookGenerator - /Applications/Evernote.app com.evernote.note-metadata2 *.enspot Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-14) Silverlight: 5.1.50901.0 (? - installed 2016-11-06) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-14) JavaAppletPlugin: Java 8 Update 241 build 07 (? - installed 2020-04-01) 3rd Party Preference panels: Java (? - installed 2019-12-11) Backup: Time Machine information is limited without Full Disk Access Destinations: Mac [Local] (Last used) 3 local snapshots Oldest local snapshot: 2023-02-04 15:33:50 Last local snapshot: 2023-02-05 10:37:23 Performance: System Load: 19.01 (1 min ago) 6.44 (5 min ago) 2.46 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 17.50 seconds Write speed: 1988 MB/s Read speed: 2405 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 19.62 % (Etresoft, Inc.) WindowServer 11.94 % (Apple) ps (5) 1.00 % (Apple) kernel_task 0.68 % (Apple) corebrightnessd 0.42 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 758 MB (Etresoft, Inc.) WindowServer 108 MB (Apple) Dock 95 MB (Apple) CVMCompiler (4) 92 MB (Apple) Finder 67 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) biometrickitd 73 KB / 105 KB (Apple) mDNSResponder 32 KB / 25 KB (Apple) corekdld 293 B / 27 KB (Apple) apsd 7 KB / 17 KB (Apple) exchangesyncd 13 KB / 7 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) launchd 0 (Apple) axassetsd 0 (Apple) runningboardd 0 (Apple) expressvpnd 0 (ExprsVPN LLC) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.23 GB Used RAM: 3.02 GB Cached files: 2.75 GB Available RAM: 4.98 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-12-19 macOS Ventura (13.1) 2022-12-19 Xcode (14.2) 2022-12-19 Numbers (12.1) 2022-12-19 Pages (12.1) 2022-12-19 Keynote (12.1) 2022-12-19 GarageBand (10.4.7) 2022-12-19 Be Focused (2.2.1) 2022-12-22 iMovie (10.3.5) 2022-12-23 ExpressVPN (11.15.0 (71532)) 2022-12-23 macOS 13.1 (13.1) 2023-02-04 XProtectPayloads (89) 2023-02-04 Microsoft Remote Desktop (10.8.1) 2023-02-04 Rocket.Chat (3.8.19) 2023-02-04 Google Drive (1.3.18.216) 2023-02-04 Adobe Acrobat Reader (22.003.20314) (22.003.20314) 2023-02-04 macOS 13.2 (13.2) 2023-02-04 MRTConfigData (1.93) Diagnostics Information (past 7-30 days): 2023-02-05 11:10:47 ScreenSaverEngine.app High CPU Use Executable: /System/Library/CoreServices/ScreenSaverEngine.app 2023-02-04 15:30:11 mdworker High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2023-02-04 14:25:21 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-142521.ips Crash (2 times) 2023-02-04 14:00:02 mds_stores High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2023-02-04 13:32:15 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-133215.ips Crash (2 times) 2023-02-04 13:31:51 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-133151.ips Crash (2 times) 2023-02-04 13:31:39 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-133139.ips Crash (2 times) 2023-02-04 13:31:11 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-133111.ips Crash (2 times) 2023-02-04 13:22:10 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-132210.ips Crash (2 times) 2023-02-04 13:21:58 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-132158.ips Crash (2 times) 2023-02-04 13:21:45 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-132145.ips Crash (2 times) 2023-02-04 13:21:17 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-132117.ips Crash (2 times) 2023-02-04 13:21:04 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-132104.ips Crash (2 times) 2023-02-04 13:16:16 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-131616.ips Crash (2 times) 2023-02-04 13:16:03 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-131603.ips Crash (2 times) 2023-02-04 13:15:51 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-131551.ips Crash (2 times) 2023-02-04 13:15:39 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-131539.ips Crash (2 times) 2023-02-04 13:15:13 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/recoverylogd-2023-02-04-131513.ips Crash (2 times) 2023-02-04 12:32:59 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-02-04-123259.ips Crash (2 times) 2023-02-04 12:32:46 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-02-04-123246.ips Crash (2 times) 2023-02-04 12:32:34 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-02-04-123234.ips Crash (2 times) 2023-02-04 12:32:22 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-02-04-123222.ips Crash (2 times) 2023-02-04 12:32:08 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-02-04-123208.ips Crash (2 times) 2023-02-04 11:57:04 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd End of report