EtreCheckPro version: 6.8.11 (68081) Report generated: 2025-09-02 20:22:30 Download EtreCheckPro from https://etrecheck.com Runtime: 4:15 Performance: Good Problem: Computer is too slow Description: Software loading slow, running generally slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 96 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 BenQ GL2480 1920 x 1080 Drives: disk0 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.26 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.50 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.48 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (3 MB used) disk1 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 46% used, 174.91 TB written, 100% health, 126 unsafe shutdowns disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 120.88 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.26 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.50 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.48 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (3 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.26 GB Shared values Size: 3.12 TB Free: 1.60 TB Available: 1.78 TB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Encrypted Used: 1.50 TB Shared values Size: 3.12 TB Free: 1.60 TB Available: 1.78 TB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.48 GB Shared values Size: 3.12 TB Free: 1.60 TB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 3.12 TB Free: 1.60 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 3 MB Shared values Size: 3.12 TB Free: 1.60 TB disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) USB C - USB C Video Adaptor USB 3.1 bus Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone iCloud Quota: 53.55 GB available Screen sharing: Enabled System Software: macOS Sequoia 15.6.1 (24G90) Installed 2025-09-01 Time since boot: About an hour Notifications: EtreCheckPro.app 3 notifications Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 197 Apple tasks [Running] 178 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 210 Apple tasks [Running] 218 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-06-11) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-06-18) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2024-01-23) [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2021-04-25) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-13) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-06-11) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-09-01) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-25) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-08-22) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2021-04-25) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-04-25) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-27) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-08) [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-05-27) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-10-25) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-10-25) User Login Items: [Not Loaded] Slack Login Helper (App Store - installed 2025-09-01) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] StartUpHelper (Spotify - installed 2025-09-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 786 Apple apps 142 3rd party apps 61 x86-only apps No unsigned apps App Extensions: Safari extensions: [Not Loaded] Zoom for Safari extension - /Applications/Zoom for Safari.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-06-11) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Auto backup: Yes Destinations: b*************4 [Local] (Last used) Total size: 1.48 TB Total number of backups: 43 Oldest backup: 2025-06-30 21:10:11 Last backup: 2025-09-01 14:27:14 15 local snapshots Oldest local snapshot: 2025-09-01 19:38:25 Last local snapshot: 2025-09-02 19:34:19 Performance: System Load: 3.52 (1 min ago) 2.25 (5 min ago) 2.00 (15 min ago) Nominal I/O usage: 1.24 MB/s File system: 18.67 seconds Write speed: 600 MB/s Read speed: 2454 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 32.54 % (Etresoft, Inc.) WindowServer 5.42 % (Apple) kernel_task 2.88 % (Apple) zoom.us 2.80 % (Zoom Video Communications, Inc.) duetexpertd 2.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (29) 5.28 GB (Apple) Adobe Photoshop 2025 3.67 GB (Adobe Inc.) Adobe InDesign 2025 1.99 GB (Adobe Inc.) Adobe Illustrator 1.59 GB (Adobe Inc.) EtreCheckPro 1.54 GB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 59 MB / 316 KB (Apple) zoom.us 25 MB / 84 KB (Zoom Video Communications, Inc.) apsd 74 KB / 854 KB (Apple) mDNSResponder 201 KB / 159 KB (Apple) trustd 66 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) Adobe Photoshop 2025 2 (Adobe Inc.) zoom.us 2 (Zoom Video Communications, Inc.) mdbulkimport 2 (Apple) coreaudiod 2 (Apple) Virtual Memory Information: Physical RAM: 96 GB Free RAM: 39.09 GB Used RAM: 25.08 GB Cached files: 31.83 GB Available RAM: 70.92 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-07-09 XProtectCloudKitUpdate (5304) - XProtectUpdateService 2025-07-09 XProtectPlistConfigData (5304) - Software update 2025-07-09 XProtectPayloads (152) - Software update 2025-07-19 XProtectCloudKitUpdate (5305) - XProtectUpdateService 2025-07-19 XProtectPlistConfigData (5305) - Software update 2025-07-22 XProtectPlistConfigData (5308) - Software update 2025-08-06 XProtectCloudKitUpdate (5309) - XProtectUpdateService 2025-08-06 XProtectPlistConfigData (5309) - Software update 2025-08-06 XProtectPayloads (153) - Software update 2025-09-01 XProtectPlistConfigData (5312) - Software update 2025-09-01 ‎WhatsApp (25.22.79) - App Store 2025-09-01 Slack (4.45.69) - App Store 2025-09-01 TotalAV (1.0) - Installer 2025-09-01 macOS 15.6.1 (15.6.1) - Software update 2025-09-01 MRTConfigData (1.93) - Software update 2025-09-01 Gatekeeper Compatibility Data (1.0) - Software update Diagnostics Information (past 60 days): 2025-09-02 18:39:34 Adobe InDesign 2025.app High CPU Use (2 times) First occurrence: 2025-09-01 14:13:44 Executable: /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app 2025-09-02 08:48:50 spotlightknowledged High CPU Use (4 times) First occurrence: 2025-09-01 15:03:01 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-09-02 08:27:59 Adobe Illustrator.app Hang (5 times) First occurrence: 2025-09-01 13:40:44 Executable: /Applications/Adobe Illustrator 2025/Adobe Illustrator.app 2025-09-02 08:06:40 bluetoothd Crash (4 times) First occurrence: 2025-09-01 15:17:48 Executable: /usr/sbin/bluetoothd 2025-09-01 19:34:03 lsd Crash (6 times) First occurrence: 2025-09-01 19:33:25 Executable: /usr/libexec/lsd 2025-09-01 15:17:51 avconferenced Crash Executable: /usr/libexec/avconferenced 2025-09-01 13:36:31 Adobe Illustrator.app Hang Executable: /Applications/Adobe Illustrator 2025/Adobe Illustrator.app End of report