EtreCheck version: 6.1.9 (6B057)
Report generated: 2020-01-12 06:32:27
Download EtreCheck from https://etrecheck.com
Runtime: 3:40
Performance: Excellent

Problem: Other problem
Description: 
MacBook Pro will not shut down all the way.  It goes to a black screen
 with the mouse pointer at the top left of the screen, but will stay t
here unless I manually power down the MacBook by holding the power but
ton for 5 seconds.

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  Vintage hardware - This machine may be considered vintage.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.

Hardware Information:
  MacBook Pro (13-inch, Late 2011) - Vintage!
  MacBook Pro Model: MacBookPro8,1
  1 2.4 GHz Intel Core i5 (i5-2435M) CPU: 2-core
  8 RAM - At maximum
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 96

Video Information:
  Intel HD Graphics 3000 - VRAM: 512 MB
    Color LCD 1280 x 800
    ELEFW328 1360 x 768

Drives:
  disk0 - CT500MX500SSD1 500.11 GB (Solid State - TRIM: No) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 499.90 GB
      disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes)
        disk1s1 - M********D (APFS) (Shared - 350.28 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 21 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 517 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used)

  disk2 - WD My Passport 0748 500.07 GB
  External USB 480 Mbit/s USB
    disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk2s2 - S*********e (Journaled HFS+) 499.73 GB (74.12 GB used)

  disk3 - WD My Passport 25E1 1.00 TB
  External USB 480 Mbit/s USB
    disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk3s2 - 1****************e (Journaled HFS+) 999.83 GB (499.84 GB used)

Mounted Volumes:
  disk1s1 - M********D
    499.90 GB (Shared - 350.28 GB used, 149.92 GB available, 144.63 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM]
    499.90 GB (Shared - 4.29 GB used, 144.63 GB free)
    APFS
    Mount point: /private/var/vm

  disk2s2 - S*********e
    499.73 GB (74.12 GB used, 425.61 GB free)
    Journaled HFS+
    Mount point: /Volumes/S*********e
    Owners enabled: No

  disk3s2 - 1****************e
    999.83 GB (499.84 GB used, 499.98 GB free)
    Journaled HFS+
    Mount point: /Volumes/1****************e

Network:
  Interface usbmodemfd122: SAMSUNG_Android 2
  Interface usbmodem0122b0b2: SAMSUNG_Android
  Interface Bluetooth-Modem: Bluetooth DUN
  Interface en0: Ethernet
  Interface fw0: FireWire
  Interface fw1: Thunderbolt FireWire
  Interface en1: Wi-Fi
    802.11 a/b/g/n
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS High Sierra 10.13.6 (17G8030) 
  Time since boot: Less than an hour

Notifications:
  DrCleaner.app
    one notification (one scheduled)

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.m-audio.usb.firmwareloader.plist
    Executable: /Library/StartupItems/M-Audio Firmware Loader/MA Firmware Loader start
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.amazon.music.plist
    Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/PACESupport.plist
    Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.paceap.eden.licensed.plist
    Executable: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
    Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
    Details: Exact match found in the whitelist - probably OK

  Login Item: /Applications/Digidesign/Pro Tools/DigidesignRegistration.app/Contents/Resources/DigidesignRegReminder.app

32-bit Applications:
  29 32-bit apps

Kernel Extensions:
  /Applications/CodeMeter.app
    [Not Loaded] CmUSBMassStorage.kext (1.0.7)

  /Library/Extensions
    [Loaded] Soundflower.kext (2.0b2 - SDK 10.10)
    [Loaded] Line6Audio.kext (7.6.8 - SDK 10.7)
    [Loaded] ufsd_NTFS.kext (15.4.20 - SDK 10.10)
    [Loaded] RDUSB01B8Dev.kext (1.0.0 - SDK 10.9)

  /System/Library/Extensions
    [Not Loaded] DigiDal.kext (8.0.0)
    [Not Loaded] DigiIO.kext (8.0.0)
    [Not Loaded] MAudioMobilePreUSBJag.kext (1.8.1)
    [Not Loaded] PACESupportFamily.kext (5.9 - SDK 10.6)

  /System/Library/Extensions/MAudioMobilePreUSBJag.kext/Contents/PlugIns
    [Not Loaded] MAudioMobilePreUSBBoot.kext (1.8.1)

  /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
    [Not Loaded] PACESupportLeopard.kext (5.9 - SDK 10.4)
    [Not Loaded] PACESupportPanther.kext (5.9 - SDK 10.-1)
    [Loaded] PACESupportSnowLeopard.kext (5.9 - SDK 10.6)
    [Not Loaded] PACESupportTiger.kext (5.9 - SDK 10.4)

Startup Items:
  MAudioMobilePreUSB Path: /Library/StartupItems/MAudioMobilePreUSB 
  M-Audio Firmware Loader Path: /Library/StartupItems/M-Audio Firmware Loader 
  DigidesignLoader Path: /Library/StartupItems/DigidesignLoader 

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  172 Apple tasks
  [Running]  105 Apple tasks

System Launch Daemons:
  [Not Loaded]  38 Apple tasks
  [Loaded]  189 Apple tasks
  [Running]  110 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-10-28)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-11-12)
  [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-10-02)
  [Running] com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2019-11-26)
  [Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2019-11-26)

Launch Daemons:
  [Loaded] PACESupport.plist (? ab6b5614  - installed 2012-07-11)
  [Loaded] WDDiscoveryService.HelperTool.plist (? cb3c0573  - installed 2019-03-03)
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-10-28)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-10-28)
  [Loaded] com.adobe.fpsaud.plist (? 2afb3af7  - installed 2014-01-27)
  [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-25)
  [Running] com.line6.l6ksettingmgr.plist (Line 6, Inc - installed 2019-05-06)
  [Running] com.m-audio.usb.firmwareloader.plist (? 5dcf3f4e  - installed 2011-07-21)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-11-12)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-08-17)
  [Running] com.paceap.eden.licensed.plist (? 31c2e993  - installed 2012-07-12)
  [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2019-03-03)
  [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2019-07-25)
  [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2018-10-02)
  [Not Loaded] jp.co.roland.RDUSB01B8Setupd.plist (Roland Corporation - installed 2018-11-03)

User Launch Agents:
  [Running] com.amazon.music.plist (? 0  - installed 2019-09-12)
  [Not Loaded] com.amazon.music.startup.plist (? 0  - installed 2019-09-12)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03)

User Login Items:
  [Loaded] DigidesignRegReminder (? - installed 2008-12-04)
    Application
    /Applications/Digidesign/Pro Tools/DigidesignRegistration.app/Contents/Resources/DigidesignRegReminder.app

  [Loaded] ATLoginItemHelper (App Store - installed 2018-03-30)
    Modern Login Item
    /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app

  [Running] Dropbox (Dropbox, Inc. - installed 2020-01-08)
    Application
    /Applications/Dropbox.app

  [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2019-03-03)
    Modern Login Item
    /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app

  [Not Loaded] StartUpHelper (Spotify - installed 2018-12-18)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Running] PhotoStreamAgent (App Store - installed 2038-01-18)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Running] iTunesHelper (Apple - installed 2019-05-14)
    Application
    /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

  [Running] Android File Transfer Agent (Google, Inc. - installed 2019-01-24)
    Application
    ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app

Internet Plug-ins:
  FlashPlayer-10.6: 12.0.0.44 (? - installed 2014-02-05)
  Default Browser:  (? - installed 2019-09-23)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-01)
  AdobePDFViewer: 19.021.20047 (Adobe Systems, Inc. - installed 2019-10-01)
  Flash Player: 12.0.0.44 (? - installed 2014-02-05)
  Unity Web Player: UnityPlayer version 4.3.0f4 (? - installed 2013-12-05)
  DirectorShockwave: 12.2.5r195 (? - installed 2016-09-01)
  JavaAppletPlugin: 15.0.1 (Apple - installed 2014-06-19)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-05)
  BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-09-05)
  AirPlay: 2.0 (Apple - installed 2019-09-05)
  AppleAVBAudio: 683.1 (Apple - installed 2019-09-05)
  BridgeAudioSP: 4.69.2 (Apple - installed 2019-09-05)
  iSightAudio: 7.7.3 (Apple - installed 2019-09-05)

3rd Party Preference Panes:
  Flash Player (installed 2014-01-27)
  JUNO-DS (installed 2015-07-08)
  Line6AudioMIDI (installed 2013-08-21)
  MAudioMobilePreUSB (installed 2011-07-21)
  NTFS (installed 2018-10-02)

Time Machine:
  Skip System Files: No
  Mobile backups: Yes
  Auto backup: Yes
  Volumes being backed up: 
    M********D: Disk size: 499.90 GB - Disk used: 355.27 GB 
  Destinations: 
    1****************e [Local] (Last used)
      Total size: 999.83 GB
      Total number of backups: 80
      Oldest backup: 2019-03-04 12:26:30
      Last backup: 2020-01-11 22:37:08
  13 local snapshots
  Oldest local snapshot: 2020-01-11 08:34:49
  Last local snapshot: 2020-01-12 06:16:06

Performance:
  System Load: 2.73 (1 min ago) 3.51 (5 min ago) 3.93 (15 min ago)
  Nominal I/O speed: 16.25 MB/s
  File system: 41.98 seconds
  Write speed: 474 MB/s
  Read speed: 492 MB/s

CPU Usage Snapshot:
  Type Overall
  System 19 %
  User 27 %
  Idle 54 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  mds 44.70 % (Apple)
  lsd (2) 23.78 % (Apple)
  Google Chrome Helper (Renderer) (10) 17.04 % (Google, Inc.)
  kernel_task 15.73 % (Apple)
  mds_stores 12.60 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (10) 1.18 GB (Google, Inc.)
  kernel_task 820 MB (Apple)
  EtreCheckPro 557 MB (Etresoft, Inc.)
  Logic Pro X 359 MB (App Store)
  Dropbox Web Helper (3) 341 MB (Dropbox, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Dropbox 82 KB / 253 KB (Dropbox, Inc.)
  mDNSResponder 32 KB / 29 KB (Apple)
  netbiosd 3 KB / 6 KB (Apple)
  apsd 4 KB / 3 KB (Apple)
  SystemUIServer 0 B / 64 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  mds 26 (Apple)
  lsd (2) 14 (Apple)
  mds_stores 7 (Apple)
  WindowServer 6 (Apple)
  Google Chrome He (2) 4 (?)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 17 MB
  Used RAM: 5.46 GB
  Cached files: 2.52 GB

  Available RAM: 2.54 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-01-03 AS Timer (5.0.1)
  2020-01-07 XProtectPlistConfigData (2111)
  2020-01-07 MRTConfigData (1.52)

Diagnostics Information (past 7-30 days):
  2020-01-10 16:36:12 helpd Memory
    Executable: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd

  2020-01-10 02:22:17 Software Update.app Memory
    Executable: /System/Library/CoreServices/Software Update.app

  2020-01-08 06:17:13 mdworker High CPU Use
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker

  2020-01-06 22:35:50 Dropbox.app Crash
    Executable: /Applications/Dropbox.app

  2020-01-05 20:41:23 installd Memory
    Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd


End of report