EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-10-27 23:09:00 Download EtreCheckPro from https://etrecheck.com Runtime: 4:22 Performance: Good Problem: Other problem Description: AirPlay is missing on the OS Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 135.61 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 642 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 5.24 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.69 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk2s6 - Update (APFS) (Shared - 4 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 135.61 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 642 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 5.24 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.69 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk2s6 - Update (APFS) (Shared - 4 MB used) disk3 - LaCie P9227 Slim 2.00 TB (Mechanical) External USB 5 Gbit/s USB disk3s1 - L***e (Journaled HFS+) 2.00 TB (1.07 TB used) disk4 - Seagate Backup+ Hub BK 4.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - S***********************e (Mac OS Extended (Case-sensitive, Journaled)) 4.00 TB (3.16 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 135.61 GB used, 904.72 GB available, 864.88 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 642 MB used, 864.88 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 5.24 GB used, 864.88 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.69 GB used, 904.72 GB available, 864.88 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 4 MB used, 864.88 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - L***e 2.00 TB (1.07 TB used, 927.69 GB available, 927.35 GB free) Journaled HFS+ Mount point: /Volumes/L***e Owners enabled: No disk4s2 - S***********************e 4.00 TB (3.16 TB used, 837.51 GB available, 837.35 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/S***********************e Network: Printer sharing: Enabled System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About 7 hours Notifications: calibre.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Plugin: ~/Library/Internet Plug-Ins/Folx3Plugin.plugin Apps: 5 Old Applications: 28 x86-only apps System Extensions: [Not Loaded] ProtonVPN OpenVPN - version 2.2.1 (ProtonVPN AG - 2021-10-01) Application: /Applications/ProtonVPN.app - version 2.2.1 (ProtonVPN AG - 2021-10-01) [Not Loaded] ProtonVPN WireGuard - version 2.2.1 (ProtonVPN AG - 2021-10-01) Application: /Applications/ProtonVPN.app - version 2.2.1 (ProtonVPN AG - 2021-10-01) [Running] Cisco AnyConnect Socket Filter Extension - version 4.9.05042 (Cisco - 2020-12-10) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.05042 (Cisco - 2021-08-29) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.9.40 - SDK 10.14) /Library/Extensions [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.4.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 205 Apple tasks [Running] 131 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 173 Apple tasks [Running] 161 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2020-12-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-05-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-05-13) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-12-10) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-12-28) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-15) [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2021-08-29) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2021-08-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-13) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-12-28) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-12-28) User Launch Agents: [Running] ProtonMail Bridge.plist (Proton Technologies AG - installed 2021-10-27) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-08) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2021-10-27) [Running] com.hp.productresearch.plist (HP Inc. - installed 2021-10-27) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-11-28) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2021-10-13) Application /Applications/Dropbox.app [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-01-24) Modern Login Item /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-09-28) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] HandShakerAgent (App Store - installed 2019-06-29) Modern Login Item /Applications/HandShaker.app/Contents/Library/LoginItems/HandShakerAgent.app [Not Loaded] LPLaunchAtLoginHelperApp (App Store - installed 2021-02-25) Modern Login Item /Applications/LastPass.localized/LastPass.app/Contents/Library/LoginItems/LPLaunchAtLoginHelperApp.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-05-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-05-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2021-10-01) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] StartUpHelper (Spotify - installed 2021-08-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] LauncherApp (App Store - installed 2019-05-16) Modern Login Item /Applications/uBlock.app/Contents/Library/LoginItems/LauncherApp.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-07-31) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-07-31) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-07-31) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) Backup: Time Machine information not available without Full Drive Access. 9 local snapshots Oldest local snapshot: 2021-10-26 18:21:01 Last local snapshot: 2021-10-27 16:06:40 Performance: System Load: 4.53 (1 min ago) 2.64 (5 min ago) 2.28 (15 min ago) Nominal I/O speed: 4.37 MB/s File system: 23.79 seconds Write speed: 465 MB/s Read speed: 1480 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 6 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 27.00 % (Apple) EtreCheckPro 13.64 % (Etresoft, Inc.) Mail 9.92 % (Apple) WindowServer 9.52 % (Apple) configd 7.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (20) 1.29 GB (Apple) EtreCheckPro 477 MB (Etresoft, Inc.) system_profiler (2) 451 MB (Apple) ProtonMail Bridge 263 MB (Proton Technologies AG) Mail 186 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 53 MB / 5 MB (Apple) Mail 26 MB / 1 MB (Apple) mDNSResponder 624 KB / 121 KB (Apple) apsd 191 KB / 210 KB (Apple) Dropbox 20 KB / 165 KB (Dropbox, Inc.) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) ProtonMail Bridge 3 (Proton Technologies AG) ScreenTimeAgent 2 (Apple) com.apple.WebKit.WebContent (20) 1 (Apple) Dropbox Web Helper (4) 1 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 60 MB Used RAM: 6.36 GB Cached files: 1.59 GB Available RAM: 1.64 GB Swap Used: 1.65 GB Software Installs (past 60 days): Install Date Name (Version) 2021-08-29 AnyConnect Secure Mobility Client (4.9.05042) 2021-09-15 ARMDC Agent Installer (1.0.0) 2021-09-28 XProtectPlistConfigData (2151) 2021-09-28 Adblock Plus (2.1.12) 2021-09-28 Safari (15.0) 2021-09-28 macOS 11.6 (11.6) 2021-09-28 Adobe Acrobat Reader DC (21.007.20091) (21.007.20091) 2021-09-28 MRTConfigData (1.84) 2021-09-28 HP Smart (13.1.0.1488) 2021-09-29 Pages (11.2) 2021-09-29 Keynote (11.2) 2021-09-29 Numbers (11.2) 2021-09-30 Device Support Update (1.0.0.0.1.1632960232) 2021-10-01 Adobe Acrobat Reader DC (21.007.20096) (21.007.20096) 2021-10-07 Zoom (5.8.0.1780) 2021-10-13 Microsoft AutoUpdate (4.40.21101001) 2021-10-13 Microsoft Excel (16.54.21101001) 2021-10-13 Microsoft OneNote (16.54.21101001) 2021-10-13 Microsoft PowerPoint (16.54.21101001) 2021-10-13 Microsoft Word (16.54.21101001) 2021-10-14 Adobe Acrobat Reader DC (21.007.20099) (21.007.20099) 2021-10-19 iMovie (10.3.0) 2021-10-19 GarageBand (10.4.4) 2021-10-25 macOS Monterey (12.0.1) 2021-10-25 macOS 12.0.1 (12.0.1) 2021-10-26 Core Services Application Configuration Data 12.0 (120.72) Diagnostics Information (past 7-30 days): 2021-10-27 21:49:09 OtherUsersStorageExtension High CPU Use Executable: /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/OtherUsersStorageExtension.appex/Contents/MacOS/OtherUsersStorageExtension 2021-10-27 18:38:33 com.apple.WebKit.WebContent High CPU Use (11 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-10-27 11:05:48 WindowServer High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2021-10-25 21:47:52 LastPass.app Crash (8 times) Executable: /Applications/LastPass.app 2021-10-21 08:55:18 backupd Crash Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd Details: dyld3 mode abort() called backupd(266,0x7000088b5000) malloc: Incorrect checksum for freed objec t 0x7f8653d33400: probably modified after being freed. Corrupt value: 0x0 2021-10-21 08:47:01 FaceTime.app Hang Executable: /System/Applications/FaceTime.app End of report