EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-20 15:00:56 Download EtreCheck from https://etrecheck.com Runtime: 2:02 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Safari 13 in the existing Admin account does not properly activate the Play button in the MP3 widget presented on this webpage (and others): http://www.contrebombarde.com/concerthall/music/35576 Major Issues: Anything that appears on this list needs immediate attention. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy network usage - This machine has recently restarted and has high network usage. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: MacBook Pro (15-inch, 2018-2019) MacBook Pro Model: MacBookPro15,1 1 2.6 GHz Intel Core i7 (i7-8850H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 ok BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 ok Battery: Health = Normal - Cycle count = 70 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD 3360 x 2100 Radeon Pro 560X - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 285.29 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 285.29 GB used - 212.88 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used - 212.88 GB free) APFS Mount point: /private/var/vm Encrypted disk2s2 - T******************s 1.90 TB (629.30 GB used - 1.27 TB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface usbmodem14101: TH-D74 Interface usbserial-A7004VWL: FT232R USB UART Interface usbserial-AL05YNLC: FT232R USB UART 2 Interface en7: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G95) Time since boot: About an hour Configuration Files: File /etc/sysctl.conf exists but not expected Notifications: /Applications/EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Security Updates: Disabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.intego.backupassistant.agent.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app/Contents/MacOS/BackupAssistantAgent --launchd Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist Executable: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent Details: Exact match found in the whitelist - probably OK Login Item: /Applications/Datacolor/Spyder5Elite/Support/SpyderUtility.app 32-bit Applications: 42 32-bit apps Kernel Extensions: /Applications/Parallels Desktop.app prl_hypervisor.kext (Parallels International GmbH, 15.0.0 46967 - SDK 10.9) prl_netbridge.kext (Parallels International GmbH, 15.0.0 46967 - SDK 10.9) prl_usb_connect.kext (Parallels International GmbH, 15.0.0 46967 - SDK 10.9) prl_vnic.kext (Parallels International GmbH, 15.0.0 46967 - SDK 10.9) /Library/Application Support/HASP/kexts aksfridge_signed.kext (SFNT Germany GmbH, 1.0.16332) /Library/Application Support/Malwarebytes/MBAM/Kext MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.9 - SDK 10.10) /Library/Extensions KeyspanUSAdriver.kext (Steven Yan, 3.0 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 158 Apple tasks [Running] 126 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 177 Apple tasks [Running] 124 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-14) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-06) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-08-14) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-21) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-05-16) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-08-01) [Loaded] com.intego.backupassistant.agent.plist (? f2f62dfd - installed 2012-10-24) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-08-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-11) [Not Loaded] com.oracle.java.Java-Updater.plist (? ab276093 - installed 2019-07-04) [Loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (? dcaae23c - installed 2019-02-20) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-08-14) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-21) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26) [Running] com.aladdin.aksusbd.plist (SFNT Germany GmbH - installed 2017-10-20) [Running] com.aladdin.hasplmd.plist (SFNT Germany GmbH - installed 2017-10-20) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-09-06) [Loaded] com.daisydiskapp.DaisyDiskAdminHelper.plist (? de20d690 - installed 2017-09-27) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-11-02) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-09-06) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-08-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) [Other] com.parallels.mobile.dispatcher.launchdaemon.plist (? 7e78ee05 - installed 2019-02-20) [Other] com.parallels.mobile.kextloader.launchdaemon.plist (Apple - installed 2019-08-23) [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-08-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-21) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-07-17) [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Other] com.parallels.mobile.startgui.launchagent.plist (? 0 - installed 2019-02-24) User Login Items: SpyderUtility.app (? - installed 2019-07-19) (Application - /Applications/Datacolor/Spyder5Elite/Support/SpyderUtility.app) Internet Plug-ins: WidevineMediaOptimizer: 6.0.0.12757 (? - installed 2019-02-20) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-08-14) FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-08-22) AdobePDFViewer: 19.012.20040 (Adobe Systems, Inc. - installed 2019-08-22) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-02-20) PepperFlashPlayer: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) Silverlight: 5.1.41212.0 (? - installed 2019-02-20) DirectorShockwave: 12.1.5r155 (? - installed 2019-02-20) JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-07-20) User Internet Plug-ins: Folx3Plugin: 4.0 (? - installed 2015-03-17) Google Earth Web Plug-in: 7.1 (? - installed 2019-02-20) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2019-07-26) JackRouter: JackRouter (? - installed 2019-02-20) BridgeAudioSP: 5.52 (Apple - installed 2019-09-06) iSightAudio: 7.7.3 (Apple - installed 2019-07-26) AppleAVBAudio: 760.6 (Apple - installed 2019-07-26) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-26) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) Safari Extensions: "Open In" button for Internet Explorer - App Store (installed 2019-08-01) 1Password Safari Extension Companion - App Store (installed 2019-02-20) 3rd Party Preference Panes: Flash Player (installed 2019-08-26) Java (installed 2019-07-20) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.96 GB - Disk used: 287.08 GB Destinations: D**a [Network] (Last used) Total size: 1.90 TB Total number of backups: 35 Oldest backup: 2019-08-13 07:07:12 Last backup: 2019-09-19 18:51:55 5 local snapshots Oldest local snapshot: 2019-09-19 15:55:58 Last local snapshot: 2019-09-20 14:05:36 Performance: System Load: 1.34 (1 min ago) 1.49 (5 min ago) 1.60 (15 min ago) Nominal I/O speed: 6.00 MB/s File system: 34.84 seconds Write speed: 1825 MB/s Read speed: 2731 MB/s CPU Usage Snapshot: Type Overall System 3 % User 3 % Idle 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 49.89 % (?) EtreCheck 14.44 % (App Store) Adobe Desktop Service 0.35 % (Adobe Systems, Inc.) SystemUIServer 0.21 % (Apple) Finder 0.17 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 808 MB (App Store) Adobe Desktop Service 269 MB (Adobe Systems, Inc.) Safari 189 MB (Apple) Finder 177 MB (Apple) Mail 136 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 1.24 GB / 9.20 GB (?) Mail 182 KB / 27 KB (Apple) SystemUIServer 1 KB / 48 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.22 GB Used RAM: 5.82 GB Cached files: 7.96 GB Available RAM: 10.18 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-08-22 Adobe Acrobat Reader DC (19.012.20040) (19.012.20040) 2019-09-02 RETRO FORTH (2019.8) 2019-09-05 Battery Health 2 (1.91) 2019-09-08 Disk Doctor (4.2) 2019-09-10 Adobe Flash Player (32.0.0.255) 2019-09-10 Adobe Pepper Flash Player (32.0.0.255) 2019-09-10 Microsoft OneNote (16.29.19090802) 2019-09-10 Microsoft Outlook (16.29.19090802) 2019-09-11 Microsoft AutoUpdate (4.15.19090802) 2019-09-18 RUMlogNG (4.4) 2019-09-19 Safari (13.0) 2019-09-19 Microsoft PowerPoint (16.29.19091700) 2019-09-19 Microsoft Excel (16.29.19091700) 2019-09-19 Microsoft Word (16.29.19091700) 2019-09-20 EtreCheck (5.3.3) Clean up: /Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service Executable not found ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard Executable not found Diagnostics Information (past 7 days): 2019-09-20 14:11:47 backupd - High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2019-09-20 14:10:20 Xcode.app - Crash (98 times) Executable: /Applications/Xcode.app Details: dyld: launch, loading dependent libraries 2019-09-18 15:30:20 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2019-09-18 13:11:50 com.apple.WebKit.Plugin.64 - Crash Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64 End of report