EtreCheck version: 5.5.4 (5106)
Report generated: 2020-04-22 21:34:42
Download EtreCheck from https://etrecheck.com
Runtime: 2:59
Performance: Good
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow
Description:
Computer is running very slowly even when only few apps are working. G
eekbench test shows that memory is running at 933 mhz instead of 1867
mhz.

Major Issues:
    Anything that appears on this list needs immediate attention.

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
    32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
    Limited drive access - More information may be available with Full Drive Access.
    Kernel extensions present - This machine has kernel extensions that may not work in the future.
    Sharing enabled - This machine has sharing services enabled that could be a security risk.

Hardware Information:
    iMac (Retina 5K, 27-inch, Late 2015)
    iMac Model: iMac17,1
    3.2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core
    8 GB RAM - Upgradeable
        BANK 0/DIMM0 - 4 GB DDR3 1867
        BANK 0/DIMM1 - Empty
        BANK 1/DIMM0 - 4 GB DDR3 1867
        BANK 1/DIMM1 - Empty

Video Information:
    AMD Radeon R9 M390 - VRAM: 2 GB
        iMac (built-in) 5120 x 2880

Drives:
    disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes)
    Internal PCI-Express 5.0 GT/s x4 NVM Express
        disk0s1 - EFI [EFI] 315 MB
        disk0s2 [APFS Fusion Drive] 23.69 GB
            disk2 [APFS Virtual drive] 922.69 GB (Shared by 5 volumes)
                disk2s1 - ********************×  (APFS) [APFS Virtual drive] (Shared - 344.51 GB used)
                disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
                disk2s3 - Recovery (APFS) [Recovery] (Shared)
                disk2s4 - VM (APFS) [APFS VM] (Shared - 5.87 GB used)
                disk2s5 - Macintosh HD (APFS) (Shared - 11.17 GB used)

    disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk1s2 [APFS Fusion Drive] 899.00 GB
            disk2 [APFS Virtual drive] 922.69 GB (Shared by 5 volumes)
                disk2s1 - ********************×  (APFS) [APFS Virtual drive] (Shared - 344.51 GB used)
                disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
                disk2s3 - Recovery (APFS) [Recovery] (Shared)
                disk2s4 - VM (APFS) [APFS VM] (Shared - 5.87 GB used)
                disk2s5 - Macintosh HD (APFS) (Shared - 11.17 GB used)
        disk1s3 - B******P (MS-DOS FAT12) 100.99 GB (61.24 GB used)

Mounted Volumes:
    disk1s3 - B******P
        100.99 GB (61.24 GB used, 39.76 GB free)
        MS-DOS FAT12
        Mount point: /Volumes/B******P

    disk2s1 - ********************×  [APFS Virtual drive]
        922.69 GB (Shared - 344.51 GB used, 558.80 GB available, 556.02 GB free)
        APFS
        Mount point: /System/Volumes/Data

    disk2s4 - VM [APFS VM]
        922.69 GB (Shared - 5.87 GB used, 556.02 GB free)
        APFS
        Mount point: /private/var/vm

    disk2s5 - Macintosh HD
        922.69 GB (Shared - 11.17 GB used, 558.80 GB available, 556.02 GB free)
        APFS
        Mount point: /
        Read-only: Yes

Network:
    Interface en0: Ethernet
    Interface en1: Wi-Fi
        802.11 a/b/g/n/ac
    Interface en4: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge

    Remote Management: Enabled

System Software:
    macOS Catalina 10.15.4 (19E287)
    Time since boot: About a day

Notifications:
    Notifications not available without Full Drive Access.

Security:
    Gatekeeper: Enabled
    System Integrity Protection: Enabled

    Antivirus software: Apple and Malwarebytes

    Remote Management: Enabled

Unsigned Files:
    Launchd: ~/Library/LaunchAgents/mega.mac.megaupdater.plist
        Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater
        Details: Domain name invalid - possibly adware

    Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
        Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
        Details: Exact match found in the whitelist - probably OK

    Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
        Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode
        Details: Exact match found in the whitelist - probably OK

    Launchd: ~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist
        Executable: /Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs
        Details: Exact match found in the whitelist - probably OK

    Running app: /Applications/MEGAsync.app/Contents/MacOS/MEGAsync

    Login Item: /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app

    Plugin: /Library/Internet Plug-Ins/Silverlight.plugin

    Apps: 6

32-bit Applications:
    32 32-bit apps

Kernel Extensions:
    /Applications/Parallels Desktop.app
        prl_hypervisor.kext (Parallels, Inc., 11.2.2 32651 - SDK 10.9)
        prl_netbridge.kext (Parallels, Inc., 11.2.2 32651 - SDK 10.9)
        prl_usb_connect.kext (Parallels, Inc., 11.2.2 32651 - SDK 10.9)
        prl_vnic.kext (Parallels, Inc., 11.2.2 32651 - SDK 10.9)

    /Library/Application Support/Malwarebytes/MBAM/Kext
        MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)

System Launch Agents:
    [Not Loaded] 16 Apple tasks
    [Loaded] 154 Apple tasks
    [Running] 143 Apple tasks

System Launch Daemons:
    [Not Loaded] 35 Apple tasks
    [Loaded] 177 Apple tasks
    [Running] 124 Apple tasks
    [Other] One Apple task

Launch Agents:
    [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-12-13)
    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11)
    [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-14)
    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21)
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21)
    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-18)
    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-18)
    [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-09-14)

Launch Daemons:
    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)
    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)
    [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-14)
    [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21)
    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-28)
    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)
    [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-18)
    [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-09-14)
    [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-09-14)

User Launch Agents:
    [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-01-20)
    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22)
    [Other] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-01-07)
    [Loaded] mega.mac.megaupdater.plist (? 0 - installed 2020-04-21)

User Login Items:
    [Not Loaded] A360Service (? - installed 2017-03-22)
        Modern Login Item
        /Applications/Autodesk/A360 Desktop.app/Contents/Library/LoginItems/A360Service.app

    [Not Loaded] WhatsApp Login Helper (WhatsApp Inc. - installed 2020-04-08)
        Modern Login Item
        /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

Internet Plug-ins:
    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-07-14)
    FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19)
    AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-19)
    Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
    PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
    Silverlight: 5.1.50901.0 (? - installed 2018-05-09)

User Internet Plug-ins:
    User Internet Plug-ins need Full Drive Access

User Audio Plug-ins:
    User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
    User iTunes Plug-ins need Full Drive Access

3rd Party Preference Panes:
    Flash Player (Adobe Systems, Inc. - installed 2020-03-28)

Time Machine:
    Time Machine information not available without Full Drive Access.

Performance:
    System Load: 4.54 (1 min ago) 5.36 (5 min ago) 3.61 (15 min ago)
    Nominal I/O speed: 0.59 MB/s
    File system: 28.29 seconds
    Write speed: 176 MB/s
    Read speed: 231 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 6 %
    User: 8 %
    Idle: 86 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    Other processes 27.34 % (?)
    Mail 12.93 % (Apple)
    EtreCheck 7.10 % (App Store)
    suggestd 2.27 % (Apple)
    CalendarAgent 1.77 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    EtreCheck 271 MB (App Store)
    Mail 192 MB (Apple)
    App Store 162 MB (Apple)
    Safari 160 MB (Apple)
    Finder 130 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    Other processes 7 MB / 3 MB (?)
    Dropbox 2 MB / 1 MB (Dropbox, Inc.)
    Mail 2 MB / 176 KB (Apple)
    CalendarAgent 196 KB / 101 KB (Apple)
    MEGAsync 10 KB / 6 KB (Mega Limited)

Virtual Memory Information:
    Physical RAM: 8 GB

    Free RAM: 29 MB
    Used RAM: 6.34 GB
    Cached files: 1.63 GB

    Available RAM: 1.66 GB
    Swap Used: 880 MB

Software Installs (past 30 days):
    Install Date Name (Version)
    2020-03-31 Numbers (10.0)
    2020-03-31 ×¢× × × × ×  (10.0)
    2020-03-31 Keynote (10.0)
    2020-04-03 ×¢× × × ×  ×©×  macOS Catalina 10.15.4
    2020-04-07 Microsoft Remote Desktop (10.3.9)
    2020-04-14 Adobe Flash Player
    2020-04-14 Adobe Pepper Flash Player
    2020-04-16 ×¢× × × ×  × ×©× × ×  macOS Catalina 10.15.4
    2020-04-16 MRTConfigData (1.58)
    2020-04-16 Gatekeeper Compatibility Data (1.0)
    2020-04-17 XProtectPlistConfigData (2119)
    2020-04-19 Xcode (11.4.1)
    2020-04-22 EtreCheck (5.5.4)

Clean up:
    ~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist
        /Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs
        Executable not found

Diagnostics Information (past 7-30 days):
    Directory /Library/Logs/DiagnosticReports is not accessible.
    Enable Full Drive Access to see more information.

End of report