EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-28 20:42:26 Download EtreCheck from https://etrecheck.com Runtime: 5:04 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 32 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395X - VRAM: 4 GB iMac (built-in) 5120 x 2880 C27F591 1920 x 1080 Drives: disk0 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 1 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 210.15 GB used) disk1 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 1 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 210.15 GB used) disk3 - G-DRIVE USB 10.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - G*********B 10.00 TB (2.78 TB used) disk4 - Samsung Portable SSD T5 1.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 999.86 GB disk5 [APFS Virtual drive] 999.86 GB (Shared by 5 volumes) disk5s1 - M************* Data (APFS) [APFS Virtual drive] (Shared - 207.26 GB used) disk5s2 - Preboot (APFS) [APFS Preboot] (Shared) disk5s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk5s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk5s5 - M***********D (APFS) (Shared - 11.15 GB used) Mounted Volumes: disk2s1 - Macintosh HD 2.12 TB (Shared - 210.15 GB used, 1.90 TB free) APFS Mount point: /Volumes/Macintosh HD disk3s2 - G*********B 10.00 TB (2.78 TB used, 7.22 TB free) Mount point: /Volumes/G*********B disk5s1 - M************* Data [APFS Virtual drive] 999.86 GB (Shared - 207.26 GB used, 784.05 GB available, 778.38 GB free) APFS Mount point: /System/Volumes/Data disk5s3 - Recovery [Recovery] 999.86 GB (Shared - 529 MB used, 778.38 GB free) APFS Mount point: /Volumes/Recovery Owners enabled: No disk5s4 - VM [APFS VM] 999.86 GB (Shared - 2.15 GB used, 778.38 GB free) APFS Mount point: /private/var/vm disk5s5 - M***********D 999.86 GB (Shared - 11.15 GB used, 784.05 GB available, 778.38 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Catalina 10.15.5 (19F96) Time since boot: About 3 hours Notifications: 4K Video Downloader.app 8 notifications EtreCheck.app 4 notifications OneDrive.app one notification Creative Cloud.app one notification Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Sophos Screen sharing: Enabled Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Executable file is not accessible without Full Drive Access Apps: 3 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Extensions CanonCUPSFAXUSBClassDriver.kext (4.15.2 - SDK 10.14) Dropbox.kext (1.11.0 - SDK 10.14) SophosFileProtection.kext (9.9.4 - SDK 10.14) SophosFileMonitor.kext (9.9.4 - SDK 10.14) SophosWebProtection.kext (9.9.4 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 167 Apple tasks [Running] 130 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 178 Apple tasks [Running] 126 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-24) [Running] com.sophos.agent.plist (Sophos - installed 2020-05-18) [Running] com.sophos.home.ui.plist (Sophos - installed 2020-05-18) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2019-08-30) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2019-08-30) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-20) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-24) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-04-13) [Running] com.sophos.common.servicemanager.plist (Sophos - installed 2020-05-18) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-25) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-05-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-04-25) User Login Items: [Running] Dropbox (Dropbox, Inc. - installed 2020-05-13) Application /Applications/Dropbox.app [Not Loaded] Movavi Screen Recorder 11 (Movavi Software Inc - installed 2020-05-19) Modern Login Item /Applications/Movavi Screen Recorder 11.app/Contents/Library/LoginItems/Movavi Screen Recorder 11.app [Running] OneDrive (Microsoft Corporation - installed 2020-05-20) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Translate Tab-Launcher (App Store - installed 2020-04-24) Modern Login Item /Applications/Translate Tab.app/Contents/Library/LoginItems/Translate Tab-Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-22) FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) AdobePDFViewer: 20.009.20065 (Adobe Systems, Inc. - installed 2020-05-22) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) ZoomUsPlugIn: 5.0.1 (23508.0430) (Zoom Video Communications, Inc. - installed 2020-05-06) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-04-24) Audio Plug-ins: SoundGrabber3: 3.0.0 (Movavi Software Inc - installed 2019-10-01) Safari Extensions: Rakuten Cash Back (App Store - installed 2020-05-21) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Time Machine: Time Machine Not Configured! Performance: System Load: 13.60 (1 min ago) 8.37 (5 min ago) 4.47 (15 min ago) Nominal I/O speed: 0.01 MB/s File system: 29.09 seconds Write speed: 428 MB/s Read speed: 388 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 9.03 % (?) EtreCheck 5.56 % (App Store) Core Sync 0.12 % (Adobe Systems, Inc.) Dropbox 0.08 % (Dropbox, Inc.) Canon MFSU Agent 0.07 % (Canon Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 596 MB (App Store) sharingd 593 MB (Apple) Dropbox 569 MB (Dropbox, Inc.) cloudd 562 MB (Apple) AMPLibraryAgent 546 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 2 MB / 1 MB (?) Mail 261 KB / 91 KB (Apple) Dropbox 159 KB / 183 KB (Dropbox, Inc.) OneDrive 48 KB / 12 KB (Microsoft Corporation) CommCenter 10 KB / 8 KB (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 5.20 GB Used RAM: 18.77 GB Cached files: 8.03 GB Available RAM: 13.23 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-02 Voice Update - Nora (1.3.2) 2020-05-06 Zoom (5.0.23508.0430) 2020-05-08 ARMDC Agent Installer (1.0.0) 2020-05-12 Adobe Flash Player (32.0.0.371) 2020-05-13 Adobe Acrobat DC (20.009.20063) (20.009.20063) 2020-05-13 Microsoft Excel (16.37.20051002) 2020-05-13 Microsoft OneNote (16.37.20051002) 2020-05-13 Microsoft Outlook (16.37.20051002) 2020-05-13 Microsoft Word (16.37.20051002) 2020-05-13 Microsoft PowerPoint (16.37.20051002) 2020-05-13 Speedtest (1.11) 2020-05-17 iStat Menus (6.41) 2020-05-17 Avast Security (14.4) 2020-05-17 AvastHUB 2020-05-19 Movavi Screen Recorder 11 (11.1.0) 2020-05-20 EtreCheck (5.5.5) 2020-05-21 Rakuten Cash Back (5.9) 2020-05-22 Adobe Acrobat DC (20.009.20065) (20.009.20065) 2020-05-27 macOS Catalina 10.15.5 Update 2020-05-28 MRTConfigData (1.61) 2020-05-28 XProtectPlistConfigData (2122) Diagnostics Information (past 7-30 days): 2020-05-28 20:36:34 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-05-28 14:18:45 distnoted High CPU Use Executable: /usr/sbin/distnoted 2020-05-28 14:18:45 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app 2020-05-28 14:05:55 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app 2020-05-28 12:35:43 Final Cut Pro.app High CPU Use (4 times) Executable: /Applications/Final Cut Pro.app End of report