EtreCheck version: 5.5.3 (5102) Report generated: 2020-04-01 18:01:35 Download EtreCheck from https://etrecheck.com Runtime: 1:43 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Log out not working properly Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3.6 GHz Quad-Core Intel Core i7 (i7-7700) CPU: 4-core 16 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 101.73 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - M*****f (APFS) (Shared - 10.95 GB used) disk2 - LaCie Mobile Drive 5.00 TB (Mechanical) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 5.00 TB disk6 [APFS Virtual drive] 5.00 TB (Shared by 1 volumes) disk6s1 - m*****D (APFS) (Shared - 66.31 GB used) disk3 - LaCie Mobile SSD 1.00 TB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 999.99 GB disk5 [APFS Virtual drive] 999.99 GB (Shared by 1 volumes) disk5s1 - R**************s (APFS) (Shared - 1.21 GB used) disk4 - LaCie Rugged THB USB-C 2.00 TB External USB 5 Gbit/s USB disk4s1 - B****p (Journaled HFS+) 2.00 TB (1.72 TB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 499.96 GB (Shared - 101.73 GB used, 388.45 GB available, 384.36 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 499.96 GB (Shared - 2.15 GB used, 384.36 GB free) APFS Mount point: /private/var/vm disk1s5 - M*****f 499.96 GB (Shared - 10.95 GB used, 388.45 GB available, 384.36 GB free) APFS Mount point: / Read-only: Yes disk4s1 - B****p 2.00 TB (1.72 TB used, 278.93 GB free) Journaled HFS+ Mount point: /Volumes/B****p disk5s1 - R**************s 999.99 GB (Shared - 1.21 GB used, 998.58 GB free) APFS Mount point: /Volumes/R**************s Owners enabled: No disk6s1 - m*****D 5.00 TB (Shared - 66.31 GB used, 4.93 TB free) APFS Mount point: /Volumes/m*****D Owners enabled: No Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E266) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification EtreCheck.app 2 notifications CleanMyMac X.app 8 notifications (one scheduled) Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Unsigned files are hidden. 30 unsigned apps Kernel Extensions: /Applications/DiskWarrior.app DiskWarriorPreview.kext (5.2 - SDK 10.5) /Library/Extensions LaCieScsiType00.kext (2.7.0 - SDK 10.8) trackballworks2.kext (2.1.7 - SDK 10.12) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 178 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 187 Apple tasks [Running] 117 Apple tasks Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-24) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Running] com.kensington.trackballworks.plist (Kensington Computer Products Group - installed 2020-01-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-18) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-10-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-24) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-02-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-18) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-03-17) User Login Items: [Running] App Cleaner Helper (Sergiy Savenko - installed 2020-02-24) Modern Login Item /Applications/App Cleaner.app/Contents/Library/LoginItems/App Cleaner Helper.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-02-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-02-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-21) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-24) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-21) Safari Extensions: ABP (App Store - installed 2020-02-24) ABP Control Panel (App Store - installed 2020-02-24) 3rd Party Preference Panes: KensingtonWorks (Kensington Computer Products Group - installed 2020-01-08) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: M*****f: Disk size: 499.96 GB - Disk used: 115.60 GB Destinations: B****p [Local] (Last used) Total size: 2.00 TB Total number of backups: 89 Oldest backup: 2019-01-18 11:55:50 Last backup: 2020-04-01 17:18:26 23 local snapshots Oldest local snapshot: 2020-03-31 18:18:12 Last local snapshot: 2020-04-01 17:18:11 Performance: System Load: 4.26 (1 min ago) 2.46 (5 min ago) 1.03 (15 min ago) Nominal I/O speed: 17.65 MB/s File system: 20.04 seconds Write speed: 1989 MB/s Read speed: 2704 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 8.36 % (?) EtreCheck 5.78 % (App Store) Core Sync 0.11 % (Adobe Systems, Inc.) AXVisualSupportAgent 0.08 % (Apple) trustd 0.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 544 MB (App Store) SystemUIServer 73 MB (Apple) CCLibrary 71 MB (Adobe Systems, Inc.) Finder 70 MB (Apple) Creative Cloud 68 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 370 KB / 54 KB (?) assistantd 5 KB / 2 KB (Apple) rapportd 683 B / 505 B (Apple) mdworker_shared 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 8.87 GB Used RAM: 4.44 GB Cached files: 2.69 GB Available RAM: 11.56 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-03-04 Kindle (1.28.0) 2020-03-06 The Unarchiver (4.2.0) 2020-03-10 Microsoft PowerPoint (16.35.20030802) 2020-03-10 Microsoft Word (16.35.20030802) 2020-03-10 Microsoft Outlook (16.35.20030802) 2020-03-10 Microsoft OneNote (16.35.20030802) 2020-03-11 Microsoft Excel (16.35.20030802) 2020-03-14 SilverFast 8 (Plustek) (1.0) 2020-03-16 Pixelmator (3.9) 2020-03-16 SilverFast HDR 8 (1.0) 2020-03-18 Microsoft AutoUpdate (4.21.20030802) 2020-03-20 XProtectPlistConfigData (2116) 2020-03-21 Adobe Acrobat DC (20.006.20042) (20.006.20042) 2020-03-25 macOS Catalina 10.15.4 Update 2020-03-25 KensingtonWorks (0) 2020-03-29 MRTConfigData (1.57) 2020-04-01 EtreCheck (5.5.3) Diagnostics Information (past 7-30 days): 2020-04-01 09:05:59 X-Plane.app High CPU Use Executable: /Volumes/V****E/*/X-Plane.app 2020-04-01 07:58:26 pkd High CPU Use Executable: /usr/libexec/pkd 2020-03-30 10:47:36 Python.app Hang Executable: /Library/Frameworks/Python.framework/Versions/3.8/Resources/Python.app End of report