Nickâ  s iMac 2021-04-17 
EtreCheck version: Report generated: Problem: 
5.2 (5C006) 2021-04-17 06.42.48 Computer is too slow 
How to use EtreCheck 
Your EtreCheck report provides diagnostic and debugging information about your Macintosh. It can uncover the most common problems that plague Mac users. These issues are listed in the first two sections covering major and minor problems. Major problems need to be corrected immediately. These could involve malware, personal safety, or possible loss of data. Minor problems are frustrating issues or opportuntities for improvement, but do not require immediate attention. 
Note: Your EtreCheck report is still useful even if it reports no problems. An EtreCheck report listing no problems means there are dozens of potential problems that you donʼt have. 
Scroll down for more pages covering additional details about your computer and links to external resources from Apple and other sources. 
The last page is a plain text version of your EtreCheck report. If you need help, you can post this text report on an internet support forum like Apple Support Communities. This text report automatically hides any personal information to protect your privacy. 
Major Issues 
These are major issues identified by EtreCheck. Anything that appears on this list needs immediate attention. If you cannot resolve these issues by yourself, contact Apple Support or post a question on Apple Support Communities and include your EtreCheck report. 
Poor performance 
EtreCheck report shows poor performance. This is unusual. 
Minor Issues 
These are minor issues identified by EtreCheck. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. If you cannot resolve these issues by yourself, post a question on Apple Support Communities and include your EtreCheck report. 
Apps with heavy CPU usage	There have been numerous cases of apps with heavy CPU usage.	
Clean up
There are orphan files that could be removed.
Unsigned files
There are unsigned software files installed. They appear to be legitimate but should be reviewed.
32-bit Apps	This machine has 32-bits apps will not work after macOS 10.14 â  Mojaveâ  .	
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Nickâ  s iMac 2021-04-17 
Machine 
Name: Model: 
iMac (21.5-inch, Mid 2011) iMac12,1 
Basic information about your machine. Name is Appleʼs marketing name for your machine. Model is the internal name for your machineʼs architecture. Several machines may share a model, so this is not a unique identifier. Also included are links to Apple support resources for your specific machine and geographic region. 
Processor 
Count: Cores: Model: Code: 
1 4 2.7 GHz Intel Core i5 i5-2500S 
Basic information about your machineʼs CPU (central processing unit), such as speed, manufacturer, and model name. Most machines have a single processor with 2 or 4 cores. Code is the internal identifer for your processor. 
Memory 
Total: 
Memory Banks: 
24 GB 
BANK 0/DIMM0 4 GB DDR3 1333 ok 
BANK 0/DIMM1 8 GB DDR3 1333 ok 
BANK 1/DIMM0 4 GB DDR3 1333 ok 
BANK 1/DIMM1 8 GB DDR3 1333 ok 
Your machineʼs RAM (random access memory). Reports if your RAM is upgradeable or not. 
Each available memory bank is listed. If a memory bank is populated with a memory chip, the size and specifications of that chip are also listed. 
Note that the maximum is based on Appleʼs official specifications. It may be possible to double this maximum. 
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Nickâ  s iMac 2021-04-17 
Video 
One GPU
Displays
AMD Radeon HD 6770M Discrete 512 MB VRAM	iMac 1920 x 1080
Information about your machineʼs video card and display. 
System Software 
OS Name: Version: 
Build: 
Time since boot: 
macOS High Sierra 10.13.6 17G14042 Less than an hour 
Your machineʼs operating system name and version. This includes the 10.X.Y-style number used in Appleʼs marketing materials as well as Appleʼs internal build number. Also included is the time since this machine was last started. 
Configuration Files 
/etc/hosts Count: 
1 windows-10.shared 
10.211.55.3 
Unexpected changes to your machineʼs configuration. Developers will sometimes make such changes to their machines. Anything listed here that you do not recognize and that you did not change on purpose should be fixed immediately. 
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Nickâ  s iMac 2021-04-17 
Virtual Memory 
Physical RAM: 
24 GB 
Free RAM:	15.46 GB
Used RAM:	4.80 GB
Cached files:	3.74 GB
Available RAM:	19.20 GB
Swap Used:
0B
Your machineʼs virtual memory system. Modern machines are designed to use all installed RAM for maximum efficiency, so a small amount of Free RAM may not be a problem. Available RAM is more important. A large amount of Swap Used means your machine has run out of memory. 
Diagnostics (past 7 days) 
Type: 
Application: 
Executable: 
Count: 
Last date: 
Type: 
Application: 
Executable: 
Count: 
Last date: 
Type: 
Application: 
Executable: 
Date: 
Type: 
Application: 
Executable: 
Count: 
Last date: 
Type: 
Application: 
Memory 
sandboxd 
/usr/libexec/sandboxd 
6 
2021-04-17 06.23.21 
Memory 
MRT.app 
/System/Library/CoreServices/MRT.app 
7 
2021-04-17 06.19.11 
Hang 
Microsoft Word.app 
/Applications/Microsoft Word.app 
2021-04-16 21.47.45 
CPU 
AntivirusforMac.app (BDLDaemon) 
/Library/Bitdefender/*/AntivirusforMac.app 
2 
2021-04-16 15.13.07 
Memory 
Software Update.app (softwareupdated) 
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Nickâ  s iMac 2021-04-17 
Executable: Date: 
Type: Application: Executable: 
Date: 
Type: Application: Executable: 
Date: 
Type: Application: Executable: 
Count: 
Last date: Type: Application: Executable: Count: 
Last date: Type: Application: Executable: Count: 
Last date: Type: Application: Executable: 
Count: 
Last date: Type: Application: Executable: Date: 
Type: 
/System/Library/CoreServices/Software Update.app 2021-04-16 13.46.23 Memory installd /System/Library/PrivateFrameworks/PackageKit.framework/Versions/ A/Resources/installd 2021-04-16 00.41.24 Memory mds_stores /System/Library/Frameworks/CoreServices.framework/Versions/A/Fr ameworks/Metadata.framework/Versions/A/Support/mds_stores 2021-04-15 23.38.30 Memory mdworker /System/Library/Frameworks/CoreServices.framework/Versions/A/Fr ameworks/Metadata.framework/Versions/A/Support/mdworker 2 2021-04-15 23.24.11 CPU OneDrive.app /Applications/OneDrive.app 9 2021-04-15 22.08.58 CPU WhatsApp.app /Applications/WhatsApp.app 4 2021-04-15 09.21.44 Memory AppleSpell /System/Library/Services/AppleSpell.service/Contents/MacOS/Apple Spell 
4 2021-04-14 22.28.36 Crash Google Chrome.app /Applications/Google Chrome.app 2021-04-14 11.06.29 Memory 
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Nickâ  s iMac 2021-04-17 
Application: Executable: Date: 
Type: Application: Executable: Date: 
Type: Application: Executable: Count: 
Last date: Type: Application: Executable: 
Date: 
CoreServicesUIAgent.app /System/Library/CoreServices/CoreServicesUIAgent.app 2021-04-13 17.58.59 Crash Firefox.app (plugin-container) /Applications/Firefox.app 2021-04-13 17.55.38 Crash Roblox.app (RobloxPlayer) /Applications/Roblox.app 2 2021-04-13 17.47.37 Memory mds /System/Library/Frameworks/CoreServices.framework/Versions/A/Fr ameworks/Metadata.framework/Versions/A/Support/mds 2021-04-12 17.50.14 
Diagnostic reports, such as crash reports, kernel panics, or other system problems. In most cases, only reports from the past 7 days are listed. Kernel panics could indicate serious hardware problems so all kernel panics are listed regardless of date. 
Physical Drives 
CT960BX500SSD1 
Device: Size: 
Bus: 
Bus Speed: Type: Connection: Medium: TRIM: 
disk0 960.20 GB SATA 6 Gigabit Serial ATA Internal Solid State No 
Partitions: 
disk0s1 - EFI MS-DOS FAT32 disk0s2 - Macintosh HD (744.69 GB used) Journaled HFS+ disk0s3 - Recovery HD 
The physical storage devices in your machine, either internal or external. The drives you see in the Finder may be configured differently and listed as Volumes below. 
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Volumes 
Macintosh HD 
Device: Filesystem: Mount point: Size: 
Used: 
Free space: 
disk0s2 Journaled HFS+ / 
959.34 GB 
744.69 GB 
214.39 GB 
78% used 
Time Machine Backups 
Device: Filesystem: Mount point: Type: 
Size: 
Used: 
Free space: 
disk1s2 Mac OS Extended (Case-sensitive, Journaled) /Volumes/Time Machine Backups Disk Image 
3.92 TB 
2.26 TB 
1.66 TB 
These are storage volumes that you may see in the Finder. They may be encrypted volumes, APFS volumes, Fusion drives, or RAID volumes. Some volumes serve special low-level purposes and are hidden by default. On a modern system, this should include at least a recovery volume, an EFI volume, and a container for a data volume. 
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Nickâ  s iMac 2021-04-17 
Time Machine 
Configuration 
Skip System Files: Auto backup: 
No Yes 
Drives being backed up 
Name: Drive size: Space used: 
Macintosh HD 
959.34 GB 
744.95 GB 
Destinations 
Name: 
Type: 
Last used: Total size: Backup count: Oldest backup: Last backup: 
macbackup Network Yes 3.92 TB 48 2020-12-11 00.10.55 2021-04-16 16.13.26 
Your machineʼs Time Machine backup configuration and status. Make sure that you have recent backups and that you have a good backup history. Make sure that your backup drives are at least twice as big as the total size of all drives you are backing up. 
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Nickâ  s iMac 2021-04-17 
Network 
Interfaces 
Interface: Name: Interface: Name: Interface: Name: Interface: Name: Interface: Name: Interface: Name: Modes: Interface: Name: Interface: Name: 
usbmodemFA130 MT65xx Preloader en0 Ethernet en5 iPad en4 iPhone fw0 FireWire en1 Wi-Fi 802.11 a/b/g/n en3 Bluetooth PAN bridge0 Thunderbolt Bridge 
Your machineʼs network interfaces. 
Top Processes Snapshot by Network Use 
Process 
kernel_task OneDrive mDNSResponder firefox apsd 
Source Apple App Store Apple Mozilla Corporation Apple 
Input 782 MB 307 KB 125 KB 14 KB 5 KB 
Output 15 MB 7 MB 19 KB 5 KB 6 KB 
Actively running processes sorted by network usage. This list is reset when you restart your Mac. Most of these processes should be Apple tasks that run in the background. 
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Nickâ  s iMac 2021-04-17 
Security 
System 
Gatekeeper System Integrity Protection 
Antivirus apps: 
Your machineʼs security settings. 
Status 
Enabled Enabled 
McAfee 
Gatekeeper status should always be set to either App Store and identified developers or App Store. System Integrity Protection status should always be set to Enabled. 
Any third-party antivirus apps are also listed. Even if you donʼt realize it, some apps may have antivirus capabilities that could interfere with other apps. 
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Nickâ  s iMac 2021-04-17 
Unsigned Files 
Launchd Files 
Launchd script: Executable: Status: 
Install date: Details: 
Launchd script: Executable: Status: 
Install date: Details: 
Launchd script: Executable: Status: 
Install date: Details: 
Launchd script: Executable: Status: 
Install date: Details: 
/Library/LaunchDaemons/net.exirion.ssdfanctrl.plist /Library/StartupItems/SSDFanControl/ssdfanctrl Running 2013-10-31 18.28.00 Exact match found in the whitelist - probably OK 
/Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator Loaded 2018-09-18 07.53.11 Exact match found in the whitelist - probably OK 
/Library/LaunchDaemons/com.teamviewer.Helper.plist /Library/PrivilegedHelperTools/com.teamviewer.Helper Loaded 2018-08-07 09.56.33 Exact match found in the whitelist - probably OK 
/Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper Loaded 2018-09-18 07.53.11 Exact match found in the whitelist - probably OK 
These files are software that runs in the background and lacks a valid Developer ID signature from Apple. Malicious software like adware will usually be shown here. Unfortunately, legitimate software is sometimes unsigned too. Without a Developer ID signature, EtreCheck cannot tell the difference between legitimate and malicious software. EtreCheck may provide more information in Details to help you determine if a file is legitimate or malicious. 
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Nickâ  s iMac 2021-04-17 
Performance 
System Load: 
Runtime: 
Nominal I/O speed: File system: 
Write speed: 
Read speed: Performance: 
14.08 (minutes:seconds) 
4.46 MB/s 
120.99 seconds (timed out) 
139 MB/s 
426 MB/s 
Poor 
Your Macʼs overall performance. The graph shows system load from 15 minutes ago, 5 minutes ago, and 1 minute ago. System load is a measure of how hard your system is working. The graph includes a range of normal values for typical use, but your normal may be different. 
Also included is EtreCheckʼs own performance measures of your filesystem and disk speed. A discrepancy between EtreCheckʼs performance rating and your own experience is an important clue that might help identify a problem. 
Top Processes Snapshot by CPU 
Process (count) 
firefox plugin-container (4) WindowServer OneDrive EtreCheckPro 
Source Mozilla Corporation Mozilla Corporation Apple App Store Etresoft, Inc. 
CPU 
24.84 % 
17.14 % 
7.68 % 
7.56 % 
4.94 % 
A list of processes using the highest amount of your machineʼs processing capacity. Any value over 50% may indicate a problem. Any value over 100% may indicate a serious problem. 
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Nickâ  s iMac 2021-04-17 
Top Processes Snapshot by Memory 
Process (count) kernel_task 
RAM usage 1.32 GB OneDrive App Store 600 MB plugin-container (4) Mozilla Corporation 543 MB EtreCheckPro Etresoft, Inc. 453 MB firefox Mozilla Corporation 410 MB 
Source Apple 
A list of processes using the highest amount of your machineʼs RAM memory. A value over 2 GB may indicate a problem such as a memory leak. 
Top Processes Snapshot by Energy Use 
Process (count) firefox 
Source Mozilla Corporation plugin-container (4) Mozilla Corporation WindowServer Apple backupd Apple mdworker (3) Apple 
Energy usage (0-100) 13 
8 
5 
1 
1 
A list of processes using the highest amount energy. Any values over 100 may indicate a problem. 
32-bit Applications 
Name 
DVD Player Elgato Video Capture 
Version 
5.8 
1.1.3 (7217) 
Apple has said that macOS 10.14 â  Mojaveâ   will be the last version to run 32-bit apps. The apps listed above will not work after macOS 10.14 â  Mojaveâ  . 
Only your Applications folder and home folder are searched. Other locations and external drives are not included. 
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Nickâ  s iMac 2021-04-17 
System Launch Agents 
Status: Status: Status: 
Not loaded - 16 Apple files Loaded - 180 Apple files Running - 98 Apple files 
These are Apple launch agents on your Mac. Launch agents are apps that run in the background when any user is logged in. Some of these apps can be in an active Running state. They can also be in a Loaded state where they are not currently running, but could be started if needed. They may be in Not Loaded state, or disabled. If your machine is running low on RAM memory, they could be Killed to make more memory available. Rarely, they may be in other states as well. 
All items listed here should be from Apple. By default, only totals are listed. 
System Launch Daemons 
Status: Status: Status: 
Not loaded - 37 Apple files Loaded - 191 Apple files Running - 108 Apple files 
These are Apple launch daemons on your Mac. Launch daemons are apps that run in the background, without a user interface, whenever the machine is turned on. Some of these apps can be in an active Running state. They can also be in a Loaded state where they are not currently running, but could be started if needed. They may be in Not Loaded state, or disabled. If your machine is running low on RAM memory, they could be Killed to make more memory available. Rarely, they may be in other states as well. 
All items listed here should be from Apple. By default, only totals are listed. 
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Nickâ  s iMac 2021-04-17 
Launch Agents 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
com.fujitsu.pfu.ScanSnap.AOUMonitor.plist com.fujitsu.pfu.ScanSnap.AOUMonitor Running PFU LIMITED 2020-11-19 01.08.50 
com.fujitsu.pfu.SshRegister.plist com.fujitsu.pfu.SshRegister.plist Running PFU LIMITED 2021-01-25 05.22.12 
com.fujitsu.pfu.SshResident.plist com.fujitsu.pfu.SshResident.plist Running PFU LIMITED 2021-01-25 05.22.08 
com.fujitsu.pfu.SshSCloudWatch.plist com.fujitsu.pfu.SshSCloudWatch.plist Running PFU LIMITED 2021-01-25 05.22.25 
These are 3rd party launch agents on your Mac. Launch agents are apps that run in the background when any user is logged in. Some of these apps can be in an active Running state. They can also be in a Loaded state where they are not currently running, but could be started if needed. They may be in Not Loaded state, or disabled. Rarely, they may be in other states as well. This list usually does not include Apple items. 
Launch Daemons 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
com.BlueStacks.AppPlayer.bstservice_helper.plist com.BlueStacks.AppPlayer.bstservice_helper Loaded BlueStack Systems, Inc. 
2021-02-08 10.10.35 
com.adobe.ARMDC.Communicator.plist com.adobe.ARMDC.Communicator Loaded ? 
2018-09-18 07.53.11 
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Nickâ  s iMac 2021-04-17 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: 
com.adobe.ARMDC.SMJobBlessHelper.plist com.adobe.ARMDC.SMJobBlessHelper Loaded ? 
2018-09-18 07.53.11 
com.apple.installer.osmessagetracing.plist com.apple.installer.osmessagetracing Loaded Apple 2020-10-31 01.26.18 
com.crystalidea.macsfancontrol.smcwrite.plist com.crystalidea.macsfancontrol.smcwrite Running Ilya Parniuk 2020-09-06 19.03.48 
com.mcafee.agent.ma.plist com.mcafee.agent.ma Other ? 
2018-08-06 07.35.53 
com.mcafee.agent.macmn.plist com.mcafee.agent.macmn Other ? 
2018-08-06 07.35.53 
com.mcafee.agent.macompat.plist com.mcafee.agent.macompat Other ? 
2018-08-06 07.35.53 
com.teamviewer.Helper.plist com.teamviewer.Helper Loaded ? 
2018-08-07 09.56.33 
net.exirion.ssdfanctrl.plist 
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Nickâ  s iMac 2021-04-17 
Label: Status: Author: Install Date: 
SSDFanControl Running ? 
2013-10-31 18.28.00 
These are 3rd party launch daemons on your Mac. Launch daemons are apps that run in the background, without a user interface, whenever the machine is turned on. Some of these apps can be in an active Running state. They can also be in a Loaded state where they are not currently running, but could be started if needed. They may be in Not Loaded state, or disabled. Rarely, they may be in other states as well. This list usually does not include Apple items. 
User Launch Agents 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
File name: Label: Status: Author: Install Date: 
com.google.keystone.agent.plist com.google.keystone.user.agent Loaded Google, Inc. 
2021-03-04 22.17.19 
com.google.keystone.xpcservice.plist com.google.keystone.user.xpcservice Loaded Google, Inc. 
2021-03-04 22.17.19 
com.sqwarq.DetectX-Swift.observer.plist com.sqwarq.DetectX-Swift.observer Loaded Philip Stokes 2021-03-29 22.03.55 
These are 3rd party launch agents on your Mac. Launch agents are apps that run in the background when a specific user is logged in. Some of these apps can be in an active Running state. They can also be in a Loaded state where they are not currently running, but could be started if needed. They may be in Not Loaded state, or disabled. Rarely, they may be in other states as well. This list usually does not include Apple items. 
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Nickâ  s iMac 2021-04-17 
User Login Items 
Name: Author: Install Date Executable: Type: Name: Author: Install Date Executable: Type: 
Macs Fan Control.app 
Ilya Parniuk 2021-03-29 22.27.45 
/Applications/Macs Fan Control.app Application 
OneDrive.app 
App Store 2019-09-20 19.51.22 
/Applications/OneDrive.app Application 
Login Items are apps that run as soon as the user logs into the system. Some Login Items can be managed using the Users & Groups pane in System Preferences. Click on Login Items for your account. Some Login Items may be SMLoginItems which are embedded within another app and can only be managed through that app. 
Internet Plug-ins 
Name AdobePDFViewerNPAPI FlashPlayer-10.6 AdobePDFViewer Flash Player Default Browser 
Version Author 
17.012.20098 Adobe Systems, Inc. 
32.0.0.192 Adobe Systems, Inc. 
19.012.20034 Adobe Systems, Inc. 
32.0.0.192 Adobe Systems, Inc. ? 
Install date 2019-05-15 11.13.19 2019-05-14 18.06.11 2019-05-15 11.13.19 2019-05-14 18.06.11 2019-10-17 22.05.45 
These are internet plug-ins that can change the behaviour of your web browser. These plug-ins are enabled for all users of your machine. 
Audio Plug-ins 
Name BluetoothAudioPlugIn iSightAudio AirPlay AppleAVBAudio BridgeAudioSP AppleTimeSyncAudioClock 
Version Author 
6.0.7 Apple 
7.7.3 Apple 
2.0 Apple 
683.1 Apple 
4.69.2 Apple 
1.0 Apple 
Install date 2020-10-21 12.10.00 2020-10-21 12.10.00 2020-10-21 12.10.00 2020-10-21 12.10.00 2020-11-17 07.33.50 2020-10-21 12.10.00 
These are audio plug-ins that can change the behaviour of your machine's auto capabilities. These plug-ins are enabled for all users of your machine. 
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Nickâ  s iMac 2021-04-17 
Safari Extensions 
Extension 
Install Date 
Name: Author: URL: 
Open in Internet Explorer Parallels http://www.parallels.com 
2018-06-18 17.27.31 
These are Safari web browser extensions. Each extension should show the author of the extension and the authorʼs web site. 
Software Installs (past 30 days) 
Name ScanSnap Online Update ScanSnap Home PDF Expert WhatsApp XProtectPlistConfigData MRTConfigData 
Version Install Date 
3.1.21 2021-03-18 21.23.22 
2.0.30 2021-03-18 21.30.41 
2.5.16 2021-03-29 21.23.02 
2.2110.12 2021-04-09 22.06.46 
2144 2021-04-16 14.03.21 
1.77 2021-04-16 14.14.44 
These are 3rd party software installations on your machine over the past 30 days. Not all 3rd party software uses the system installer so some packages will not be listed here. 
Clean up 
Launchd File: Missing Executable: 
Launchd File: Missing Executable: 
Launchd File: Missing Executable: 
/Library/LaunchDaemons/com.mcafee.agent.ma.plist 
/Library/McAfee/agent/bin/masvc 
/Library/LaunchDaemons/com.mcafee.agent.macompat.plist 
/Library/McAfee/agent/bin/macompatsvc 
/Library/LaunchDaemons/com.mcafee.agent.macmn.plist /Library/McAfee/agent/bin/macmnsvc 
These are files that are no longer enabled and, for some reason, cannot ever be enabled. Launchd tasks may have come from software that was not properly uninstalled. 
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