Sara’s iMac 2023-10-28
EtreCheckPro version: 6.8.2 (68031)
Report generated: 2023-10-28 11:58:25
Download EtreCheckPro from https://etrecheck.com Runtime: 5:04
Performance: Good
Problem: Computer is too slow
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent.
Heavy Photos CPU usage - Photos processes are using large amounts of CPU.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause probl ems. They should be reviewed.
System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, 2019) Status: Supported
iMac Model: iMac19,1
3.1 GHz 6-Core Intel Core i5 (i5-8600) CPU: 6-core 48 GB RAM - Upgradeable
BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667
Video Information:
Radeon Pro 575X - VRAM: 4 GB iMac (built-in) 5120 x 2880
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (9.82 GB used)
disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.82 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.03 GB used)
disk2s3 - Recovery (APFS) [Recovery] (1.22 GB used)
disk2s4 - VM (APFS) [APFS VM] (2.15 GB used)
disk2s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (535.50 GB used) disk2s6 - Update (APFS) (12 MB used)
disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express
disk1s1 - EFI [EFI] 315 MB
disk1s2 [APFS Fusion Drive] 27.55 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (9.82 GB used)
 disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.82 GB used)
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Sara’s iMac 2023-10-28
 disk2s2 - Preboot (APFS) [APFS Preboot] (2.03 GB used)
disk2s3 - Recovery (APFS) [Recovery] (1.22 GB used)
disk2s4 - VM (APFS) [APFS VM] (2.15 GB used)
disk2s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (535.50 GB used) disk2s6 - Update (APFS) (12 MB used)
disk3 - Seagate Expansion HDD 10.00 TB External USB 5 Gbit/s USB
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - E******************1 (Journaled HFS+) 10.00 TB (6.10 TB used)
disk4 - Seagate Expansion HDD 10.00 TB External USB 5 Gbit/s USB
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 10.00 TB
disk5 [APFS Virtual drive] 10.00 TB (Shared by 1 volumes) disk5s1 - B************e (APFS) (6.30 TB used)
Mounted Volumes:
disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS
Mount point: /
Fusion drive
Read-only: Yes Used: 9.82 GB Shared values
Size: 1.03 TB
Free: 472.32 GB Available: 494.39 GB
disk2s2 - Preboot [APFS Preboot] Filesystem: APFS
Mount point: /System/Volumes/Preboot Fusion drive
Used: 2.03 GB
Shared values
Size: 1.03 TB
Free: 472.32 GB Available: 494.39 GB
disk2s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM Fusion drive
Used: 2.15 GB
Shared values
Size: 1.03 TB
Free: 472.32 GB Available: 494.39 GB
disk2s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS
Mount point: /System/Volumes/Data
Fusion drive
Used: 535.50 GB Shared values
Size: 1.03 TB
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Sara’s iMac 2023-10-28
 Free: 472.32 GB Available: 494.39 GB
disk2s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update Fusion drive
Used: 12 MB
Shared values
Size: 1.03 TB
Free: 472.32 GB Available: 494.39 GB
disk3s2 - E******************1
Filesystem: Journaled HFS+
Mount point: /Volumes/E******************1 Owners enabled: No
Used: 6.10 TB
Size: 10.00 TB
Free: 3.90 TB
disk5s1 - B************e
Filesystem: APFS
Mount point: /Volumes/B************e Owners enabled: No
Used: 6.30 TB
Shared values
Size: 10.00 TB Free: 3.70 TB
Network:
Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac
Interface en5: iPhone
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Sonoma 14.0 (23A344) Time since boot: Less than an hour
Notifications:
SpyderUtility.app 2 notifications
CCC Dashboard.app 2 notifications
WD Discovery.app one notification
Creative Cloud.app one notification
Security:
Gatekeeper: App Store and identified developers System Integrity Protection: Enabled
Antivirus software: Apple and CleanMyMac
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Sara’s iMac 2023-10-28
 Unsigned Files:
Launchd: /Library/LaunchAgents/com.wdc.WD-Discovery.plist
Command: /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery --autolaunch Details: Exact match found in the legitimate list - probably OK
Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware
Apps: 9
Applications:
581 apps
62 x86-only apps 11 unsigned apps
Kernel Extensions:
/Applications/Toolkit.app
[Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (Seagate Technologies LLC, 64.0 - SDK 10.10)
System Launch Daemons:
[Not Loaded] 43 Apple tasks [Loaded] 188 Apple tasks [Running] 164 Apple tasks [Other] 4 Apple tasks
System Launch Agents:
[Not Loaded] 22 Apple tasks [Loaded] 204 Apple tasks [Running] 194 Apple tasks
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper
[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-09-17) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2
[Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-22) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService
[Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2023-10-07) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper
[Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2023-05-29) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-10-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-03-12) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper
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Sara’s iMac 2023-10-28
 [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-02-17) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full
[Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2023-02-23)
Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateH
elper
[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-07-24) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.pl ist (Adobe Inc. - installed 2023-07-15)
Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/ Acrobat Update Helper
[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-09-17)
Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
--showwindow=false --onOSstartup=true
[Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-22)
Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=l
ogon
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-22)
Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon
[Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-09-28)
Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacO
S/CCXProcess --openAtBoot
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-10-16)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft
Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-02-17) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-02-17)
Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module Full
[Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2023-02-23)
Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStor
eMgr
[Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2023-02-23)
Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager
[Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2023-02-23)
Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTablet
Driver
[Running] com.wdc.WD-Discovery.plist (Not signed - installed 2023-05-19)
Command: /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery --autolaunch
[Running] com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2023-0
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Sara’s iMac 2023-10-28
 5-19)
Executable: /Applications/WD Discovery/WD Discovery.app/Contents/WDTrashObserver
User Launch Agents:
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-22)
Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-09-16)
Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic
[Running] com.google.keystone.agent.plist (Google LLC - installed 2022-10-31)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleS
oftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[Running] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-31)
Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleS
oftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
[Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2023-10-19)
Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMy
Mac X Updater
[Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2023-10-12) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched
User Login Items:
[Running] CCC Dashboard (Bombich Software, Inc. - installed 2023-10-19)
Modern Login Item
/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app
[Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2023-10-25)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
[Running] CleanMyMac X Menu (MacPaw Inc. - installed 2023-10-25)
Modern Login Item
/Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
[Running] SpyderUtility (Datacolor - installed 2022-04-12) Application /Applications/Datacolor/SpyderXPro/Support/SpyderUtility.app
[Running] Dropbox (Dropbox, Inc. - installed 2023-10-22) Application
/Applications/Dropbox.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-10-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-10-02) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] Surfshark (App Store - installed 2023-10-19)
Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app
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Sara’s iMac 2023-10-28
 [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2022-07-08) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app
App Extensions:
Photo editing extensions:
Edit in Topaz Photo AI - /Applications/Topaz Photo AI.app Luminar Neo - /Applications/Luminar Neo.app
File providers:
Dropbox - /Applications/Dropbox.app
OneDrive File Provider - /Applications/OneDrive.app
Share services:
Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app
VPNs:
Surfshark. OpenVPN - /Applications/Surfshark.app Surfshark. WireGuard - /Applications/Surfshark.app
Finder sync extensions:
WDDesktop Finder Extension - /Library/Application Support/WDDesktop.app
DxO PureRAW 2 FinderExtensionv2 - /Applications/DxO PureRAW 2.app
Dropbox Finder Extension - /Applications/Dropbox.app
OneDrive Finder Integration - /Applications/OneDrive.app
Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app
QuickLook Previews:
EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
com.etresoft.etrecheck4 *.etrecheck
QuickLook Previews (legacy):
IIQ - /Applications/Capture One 21.app
com.leafamerica.raw-image *.mos com.phaseone.packaged-image *.eip com.phaseone.raw-image *.iiq
DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai
public.text
org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-09-17)
3rd Party Preference panels:
Toolkit (Seagate Technologies LLC - installed 2023-10-26) WacomCenter (Wacom Technology Corp. - installed 2023-02-23) WacomTablet (Wacom Technology Corp. - installed 2023-02-23)
Backup:
Time Machine information is limited without Full Disk Access Destinations:
T**********************c [Local] (Last used)
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Sara’s iMac 2023-10-28
 2 local snapshots
Oldest local snapshot: 2023-10-28 10:39:39 Last local snapshot: 2023-10-28 11:44:07
3rd party backup: Carbon Copy Cloner
Performance:
System Load: 2.25 (1 min ago) 2.57 (5 min ago) 1.71 (15 min ago) Nominal I/O usage: 8.67 MB/s
File system: 17.45 seconds
Write speed: 864 MB/s
Read speed: 1484 MB/s
CPU Usage Snapshot: Type Overall System: 7 %
User: 26 %
Idle: 66 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location) photoanalysisd 117.08 % (Apple) mds_stores 22.60 % (Apple)
EtreCheckPro 15.08 % (Etresoft, Inc.)
mds 10.84 % (Apple)
WindowServer 6.46 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location) EtreCheckPro 1.17 GB (Etresoft, Inc.) com.apple.WebKit.WebContent (6) 972 MB (Apple) Creative Cloud UI Helper (Renderer) 714 MB (Adobe Inc.) Dropbox (3) 643 MB (Dropbox, Inc.)
CleanMyMac X HealthMonitor.app 642 MB (MacPaw Inc.)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location) com.apple.WebKit.Networking 1006 KB / 707 KB (Apple) photoanalysisd 712 KB / 75 KB (Apple)
mDNSResponder 399 KB / 291 KB (Apple)
Dropbox 17 KB / 210 KB (Dropbox, Inc.)
apsd 11 KB / 46 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location) photoanalysisd 26 (Apple)
WindowServer 3 (Apple)
mds_stores 3 (Apple)
mds 2 (Apple)
CleanMyMac X HealthMonitor.app 2 (MacPaw Inc.)
Virtual Memory Information:
Physical RAM: 48 GB
Free RAM: 28.13 GB Used RAM: 12.27 GB Cached files: 7.60 GB
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Sara’s iMac 2023-10-28
Available RAM: 35.73 GB Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-09-26 HP Smart (16.6.1)
2023-10-03 Surfshark (4.11.2)
2023-10-04 NikCollection (6.3.0.6)
2023-10-04 Nik6Perspective (6.3.0)
2023-10-04 Nik 6 Uninstaller (4.0.0)
2023-10-04 Topaz Photo AI (2.0.3)
2023-10-11 Microsoft Excel (16.78.23100802) 2023-10-11 Microsoft OneNote (16.78.23100802) 2023-10-11 Microsoft PowerPoint (16.78.23100802) 2023-10-11 Microsoft Word (16.78.23100802) 2023-10-16 Microsoft AutoUpdate (4.64.23100802) 2023-10-20 Microsoft Office Licensing Helper (0) 2023-10-21 macOS 14.0 (14.0)
2023-10-21 MRTConfigData (1.93)
2023-10-24 SmugMug (2.3.1)
2023-10-26 Microsoft Outlook (16.78.23102103) 2023-10-27 XProtectPlistConfigData (2174) 2023-10-27 XProtectPayloads (118)
Diagnostics Information (past 7-30 days):
2023-10-28 11:51:26 NewsToday2 - Crash Executable: /System/Applications/News.app
2023-10-26 21:26:22 Toolkit.app - High CPU Use Executable: /Applications/Toolkit.app
2023-10-22 23:35:26 spotlightknowledged - High CPU Use
Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged
2023-10-22 11:08:29 News - Crash (2 times) Executable: /System/Applications/News.app
2023-10-21 18:05:38 knowledgeconstructiond - High CPU Use
Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstr
uctiond
End of report
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