EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-28 13:20:09 Download EtreCheckPro from https://etrecheck.com Runtime: 3:39 Performance: Good Problem: Computer is restarting Description: Getting regular kernel panics but hardware appears fine otherwise Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2018) Status: Supported MacBook Pro Model: MacBookPro15,1 2.6 GHz 6-Core Intel Core i7 (i7-8850H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Battery: Health = Normal - Cycle count = 217 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Radeon Pro 560X - VRAM: 4 GB Drives: disk0 - APPLE SSD AP1024M 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (826.47 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.22 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (20 KB used) disk1s5 (APFS) [APFS Container] (9.06 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (9.06 GB used) disk1s6 - Update (APFS) (10 MB used) disk2 - Samsung SSD 850 EVO 1TB 1.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - G******D (Journaled HFS+) 999.86 GB (944.08 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 826.47 GB Shared values Size: 1.00 TB Free: 161.13 GB Available: 174.86 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.22 GB Shared values Size: 1.00 TB Free: 161.13 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 161.13 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.06 GB Shared values Size: 1.00 TB Free: 161.13 GB Available: 174.86 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 10 MB Shared values Size: 1.00 TB Free: 161.13 GB disk2s2 - G******D Filesystem: Journaled HFS+ Mount point: /Volumes/G******D Used: 944.08 GB Size: 999.86 GB Free: 55.78 GB Network: Interface usbmodem142401: Seeed XIAO M0 Interface usbmodem59839101: USB Serial Interface usbmodem143401: USB ACM Interface usbmodem141101: USB ACM 2 Interface usbmodem142101: USB ACM 3 Interface usbmodem141401: USB ACM 4 Interface usbmodem143201: USB ACM 5 Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.4.1 (22F770820d) Time since boot: Less than an hour Notifications: Spark.app 38 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /opt/local/etc/LaunchDaemons/org.freedesktop.dbus-system/org.freedesktop.dbus-system.plist Command: /opt/local/bin/dbus-daemon --system --nofork Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.freedesktop.dbus-session.plist Command: /opt/local/bin/dbus-daemon --nofork --session Details: Exact match found in the legitimate list - probably OK Launchd: /opt/local/etc/LaunchAgents/org.freedesktop.dbus-session/org.freedesktop.dbus-session.plist Command: /opt/local/bin/dbus-daemon --nofork --session Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.macports.startx.plist Command: /opt/local/libexec/launchd_startx /opt/local/bin/startx Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.freedesktop.dbus-system.plist Command: /opt/local/bin/dbus-daemon --system --nofork Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.macports.privileged_startx.plist Command: /opt/local/libexec/privileged_startx -d /opt/local/etc/X11/xinit/privileged_startx.d Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 12 Applications: 520 apps 78 x86-only apps 17 unsigned apps System Extensions: [Running] Cisco Secure Client - Socket Filter Extension - version 5.0.02075 (Cisco - 2023-04-04) Application: /Applications/Cisco/Cisco Secure Client - Socket Filter.app - version 5.0.02075 (Cisco - 2023-06-23) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/Cisco Secure Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (5.0.03 - SDK 12) /Library/Extensions [Not Loaded] FTDIUSBSerialDriver.kext - com.FTDI.driver.FTDIUSBSerialDriver (2.4.2 - SDK 10.9) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 189 Apple tasks [Running] 158 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 206 Apple tasks [Running] 169 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-06-26) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-20) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.cisco.secureclient.vpnagentd.plist (Cisco - installed 2023-04-04) Command: /opt/cisco/secureclient/bin/vpnagentd -execv_instance [Not Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-18) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-17) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-06-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-05-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2023-06-14) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Not Loaded] org.freedesktop.dbus-system.plist (Not signed - installed 2018-12-15) Command: /opt/local/bin/dbus-daemon --system --nofork [Running] org.freedesktop.dbus-system.plist (Not signed - installed 2018-12-15) Command: /opt/local/bin/dbus-daemon --system --nofork [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d [Loaded] org.macports.privileged_startx.plist (Not signed - installed 2019-03-07) Command: /opt/local/libexec/privileged_startx -d /opt/local/etc/X11/xinit/privileged_startx.d [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-22) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2023-06-27) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-06-26) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-06-26) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.apple.dt.xcode.xcbackgrounddownloader.plist (Apple - installed 2023-05-19) Command: /Applications/Xcode.app/Contents/Developer/usr/bin/xcodebuild -downloadAllPreviouslySelectedPlatforms Location: /Applications/Xcode.app [Loaded] com.cisco.secureclient.gui.plist (Cisco - installed 2023-06-23) Command: open --wait-apps '/Applications/Cisco/Cisco Secure Client.app' [Loaded] com.cisco.secureclient.notification.plist (Cisco - installed 2023-06-23) Command: open --wait-apps '/opt/cisco/secureclient/kdf/bin/Cisco Secure Client - Notification.app' [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-18) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-18) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-07-17) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-07-17) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2023-06-14) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Not Loaded] org.freedesktop.dbus-session.plist (Not signed - installed 2018-12-15) Command: /opt/local/bin/dbus-daemon --nofork --session [Loaded] org.freedesktop.dbus-session.plist (Not signed - installed 2018-12-15) Command: /opt/local/bin/dbus-daemon --nofork --session [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz [Loaded] org.macports.startx.plist (Not signed - installed 2019-03-07) Command: /opt/local/libexec/launchd_startx /opt/local/bin/startx User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-06-26) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Running] com.bluejeansnet.BlueJeansHelper.plist (Blue Jeans Network, Inc. - installed 2020-04-03) Executable: /Applications/BlueJeans.app/Contents/Resources/daemon/BlueJeansHelper.app/Contents/MacOS/BlueJeansHelper [Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2023-03-10) Executable: /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-07-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-07-17) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2023-07-12) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app App Extensions: Plugins: FxAnalyzer - /Applications/Motion.app BluRayH264Encoder - /Applications/Motion.app DolbyDigitalEncoder - /Applications/Motion.app Mimeo Photos - /Applications/Mimeo Photos.app Photo editing extensions: Edit in Affinity Photo - /Applications/Affinity Photo 2.app File providers: OneDrive File Provider - /Applications/OneDrive.app Share services: OneNote - /Applications/Microsoft OneNote.app Spark - /Applications/Spark.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): QuickLook - /Applications/Affinity Publisher 2.app com.seriflabs.affinity.package *.afpackage com.seriflabs.affinitypublisher.document *.afpub com.seriflabs.affinity *.fh10 com.seriflabs.affinity.template *.aftemplate com.seriflabs.affinityphoto.document *.afphoto com.seriflabs.affinitypublisher.book *.afbook com.seriflabs.affinitydesigner.document *.afdesign Internet Plug-ins: JavaAppletPlugin: Java 8 Update 381 build 09 (? - installed 2023-08-13) AdobePDFViewer: 17.012.30262 (Adobe Inc. - installed 2022-08-11) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Inc. - installed 2022-08-11) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) 3rd Party Preference panels: Java (? - installed 2023-06-14) Backup: Time Machine information is limited without Full Disk Access Destinations: G******D [Local] (Last used) 4 local snapshots Oldest local snapshot: 2023-08-25 16:47:32 Last local snapshot: 2023-08-28 12:44:05 Performance: System Load: 1.41 (1 min ago) 1.76 (5 min ago) 1.69 (15 min ago) Nominal I/O usage: 0.46 MB/s File system: 19.56 seconds Write speed: 2507 MB/s Read speed: 3027 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 16.18 % (Etresoft, Inc.) WindowServer 8.78 % (Apple) kernel_task 3.20 % (Apple) Cisco Secure Client 0.34 % (Cisco) Spotify 0.14 % (Spotify) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 1.12 GB (Apple) EtreCheckPro 861 MB (Etresoft, Inc.) Spark 243 MB (App Store) Spotify Helper (Renderer) 183 MB (Spotify) WindowServer 165 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) vpnagentd 44 MB / 3 MB (Cisco) corespeechd 3 KB / 15 MB (Apple) SubmitDiagInfo 551 KB / 1 KB (Apple) biometrickitd 78 KB / 109 KB (Apple) mDNSResponder 87 KB / 71 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 2 (Apple) Spotify 1 (Spotify) bluetoothd 0 (Apple) Cisco Secure Client 0 (Cisco) Dock 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.68 GB Used RAM: 6.58 GB Cached files: 6.74 GB Available RAM: 9.42 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-07-06 XProtectPlistConfigData (2169) 2023-07-10 ARMDC Agent Installer (1.0.0) 2023-07-13 macOS 13.4.1 (13.4.1) 2023-07-13 macOS Rapid Security Response 13.4.1 (c) (13.4.1 (c)) 2023-07-16 MRTConfigData (1.93) 2023-07-18 Pro Video Formats (2.2.6) 2023-07-31 Motion (5.6.5) 2023-07-31 Mimeo Photos (5.3.2) 2023-07-31 Xcode (14.3.1) 2023-08-11 iMovie (10.3.8) 2023-08-13 Java 8 Update 381 (1.8.381.09) 2023-08-14 XProtectPayloads (108) 2023-08-15 Microsoft AutoUpdate (4.62.23081101) 2023-08-16 Microsoft Excel (16.76.23081101) 2023-08-16 Microsoft OneNote (16.76.23081101) 2023-08-22 Microsoft Outlook (16.76.23081800) 2023-08-22 Zoom (5.15.7.21404) 2023-08-25 Microsoft PowerPoint (16.76.23082301) 2023-08-25 Microsoft Word (16.76.23082301) Diagnostics Information (past 7-30 days): 2023-08-28 20:01:54 Kernel Panic (20 times) Details: panic(cpu 1 caller 0xfffffff01a7d0a68): macOS panic detected Panicked task 0xffffffde19a892e0: 0 pages, 224 threads: pid 0: kernel_ task 2023-08-28 13:04:03 mdworker High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2023-08-28 12:01:40 bluetoothd Crash (4 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2023-08-25 13:15:04 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2023-08-25 11:44:48 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2023-08-22 14:22:22 intelligenceplatformd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd 2023-08-21 18:44:11 rsession Crash (3 times) Executable: /Applications/RStudio.app Details: libsystem_platform.dylib: BUG IN CLIENT OF LIBPLATFORM: Trying to recu rsively lock an os_unfair_lock Abort Cause 259 2023-08-21 14:10:23 Spark.app Hang Executable: /Applications/Spark.app End of report