EtreCheckPro version: 6.8.3 (68032) Report generated: 2023-11-25 16:19:20 Download EtreCheckPro from https://etrecheck.com Runtime: 3:60 Performance: Good Problem: Apps are crashing Description: Thunderbird has crashed a number of times this week. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (335.33 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.10 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 (APFS) [APFS Container] (9.16 GB used) disk2s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.16 GB used) disk2s5 - Update (APFS) (8 MB used) disk2s6 - VM (APFS) [APFS VM] (1.08 GB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (335.33 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.10 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 (APFS) [APFS Container] (9.16 GB used) disk2s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.16 GB used) disk2s5 - Update (APFS) (8 MB used) disk2s6 - VM (APFS) [APFS VM] (1.08 GB used) disk3 - WD My Book 1112 2.00 TB External USB 480 Mbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk5s2 - M*****k (APFS) (1.69 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 335.33 GB Shared values Size: 2.12 TB Free: 1.76 TB Available: 1.89 TB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.10 GB Shared values Size: 2.12 TB Free: 1.76 TB disk2s4s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.16 GB Shared values Size: 2.12 TB Free: 1.76 TB Available: 1.89 TB disk2s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 8 MB Shared values Size: 2.12 TB Free: 1.76 TB disk2s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1.08 GB Shared values Size: 2.12 TB Free: 1.76 TB disk5s2 - M*****k Filesystem: APFS Mount point: /Volumes/M*******1 Used: 1.69 TB Shared values Size: 2.00 TB Free: 311.15 GB Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone System Software: macOS Ventura 13.6.1 (22G313) Time since boot: About 4 days Notifications: Firefox.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Applications: 543 apps 18 x86-only apps 4 unsigned apps System Extensions: [Running] ProtonVPN OpenVPN - version 4.0.1 (ProtonVPN AG - 2023-11-08) Application: /Applications/ProtonVPN.app - version 4.0.1 (ProtonVPN AG - 2023-11-25) [Removed after restart] ProtonVPN WireGuard - version 4.0.1 (ProtonVPN AG - 2023-11-08) Application: /Applications/ProtonVPN.app - version 4.0.0 (ProtonVPN AG - 2023-11-25) Kernel Extensions: /Applications/Disk Drill.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 13) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 178 Apple tasks [Running] 171 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 162 Apple tasks [Running] 215 Apple tasks Launch Daemons: [Not Loaded] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2023-10-25) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-10-25) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 2CDE6D80-80DC-472F-9685-5C24538C5581.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-10-25) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.objective-see.blockblock.plist (Objective-See, LLC - installed 2023-10-25) Executable: /Library/Objective-See/BlockBlock/BlockBlock.app/Contents/MacOS/BlockBlock [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2023-10-25) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2023-10-25) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2023-10-25) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Resources/com.teamviewer.UninstallerStarter --module Full [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-10-25) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-10-25) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent User Launch Agents: [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2023-11-13) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-11-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-11-06) [Not Loaded] com.sqwarq.DetectX-Swift.observer.plist (Not signed - installed 2023-10-16) Command: /private/var/folders/jk/2jw43h_13fv3d0q7_srm0x3c0000gn/T/AppTranslocation/3D52A127-032D-4AEC-BF66-8918DE49BD90/d/DetectX Swift.app/Contents/MacOS/DetectX Swift -observer User Login Items: [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2023-08-29) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] JumpshareLauncher (App Store - installed 2023-11-18) Modern Login Item /Applications/Jumpshare.app/Contents/Library/LoginItems/JumpshareLauncher.app [Not Loaded] MessengerHelper (App Store - installed 2023-11-20) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app [Not Loaded] MessengerLoginHelper (App Store - installed 2023-11-20) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app [Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2023-11-25) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app [Not Loaded] Launcher (App Store - installed 2023-10-13) Modern Login Item /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app [Running] VirusBarrier Scanner_Helper (App Store - installed 2023-09-07) Modern Login Item /Applications/VirusBarrier Scanner.app/Contents/Library/LoginItems/VirusBarrier Scanner_Helper.app [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2023-10-14) Modern Login Item ~/Downloads/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app App Extensions: Plugins: Intents - /Applications/WhatsApp.localized/WhatsApp.app Notification providers: ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app Safari extensions: Microsoft Bing for Safari - /Applications/Microsoft Bing for Safari.app JSON Peep - /Applications/JSONPeep.app XLinux OS Extension - /Applications/XLinux OS.app MKPlayer - /Applications/MKPlayer.app Share services: Go Map!! - /Applications/Go Map!!.app Jumpshare - /Applications/Jumpshare.app VPNs: WireguardPacketTunnel - /Applications/VPN Unlimited.app PacketTunnel - /Applications/VPN Unlimited.app QuickLook Previews: Suspicious Package - /Applications/Suspicious Package.app com.apple.installer-package *.pkg com.apple.installer-meta-package *.mpkg com.apple.installer-package-archive *.pkg com.mothersruin.installer-flat-package com.mothersruin.installer-bom-file Apparency - /Applications/Apparency.app com.apple.bundle com.apple.application-bundle *.app com.apple.package com.apple.application public.unix-executable com.apple.mach-o-dylib *.dylib com.apple.plugin *.plugin com.apple.application-and-system-extension *.appex com.apple.system-extension *.systemextension com.apple.driver-extension *.dext com.apple.quicklook-generator *.qlgenerator com.apple.metadata-importer *.mdimporter com.apple.generic-bundle *.bundle com.apple.framework *.framework com.apple.systempreference.prefpane *.prefpane com.apple.kernel-extension *.kext EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2023-07-19) Backup: Time Machine information is limited without Full Disk Access Destinations: M*****k [Local] (Last used) 15 local snapshots Oldest local snapshot: 2023-11-21 19:34:07 Last local snapshot: 2023-11-25 15:43:02 Performance: System Load: 1.53 (1 min ago) 1.49 (5 min ago) 1.37 (15 min ago) Nominal I/O usage: 0.46 MB/s File system: 25.98 seconds Write speed: 340 MB/s Read speed: 2622 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.02 % (Etresoft, Inc.) WindowServer 6.30 % (Apple) kernel_task 1.27 % (Apple) launchd 0.88 % (Apple) thunderbird 0.24 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) thunderbird 4.30 GB (Mozilla Corporation) kernel_task 2.42 GB (Apple) WhatsApp 1.09 GB (App Store) EtreCheckPro 814 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (6) 797 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 77 MB / 13 MB (Apple) Mail 71 MB / 621 KB (Apple) netbiosd 2 MB / 578 KB (Apple) Messenger 85 KB / 96 KB (App Store) thunderbird 158 KB / 16 KB (Mozilla Corporation) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) sysmond 0 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) Messenger 0 (App Store) Activity Monitor 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 366 MB Used RAM: 17.33 GB Cached files: 6.31 GB Available RAM: 6.67 GB Swap Used: 255 MB Software Installs (past 60 days): Install Date Name (Version) 2023-09-29 Malwarebytes for Mac (1.0) 2023-10-06 iMovie (10.3.10) 2023-10-07 WhatsApp (2.2343.55) 2023-10-09 JSONPeep (1.3.2) 2023-10-13 VPN Unlimited (8.4) 2023-10-15 WireGuard (1.0.16) 2023-10-19 Zoom (5.16.2.23409) 2023-10-22 macOS 13.6 (13.6) 2023-10-27 XProtectPayloads (118) 2023-11-01 Mobile Device (1.0.0.0) 2023-11-07 GarageBand (10.4.9) 2023-11-07 Safari (17.1) 2023-11-08 BBEdit (14.6.9) 2023-11-10 XProtectPlistConfigData (2175) 2023-11-14 ClamXAV Uninstaller 2023-11-14 macOS 13.6.1 (13.6.1) 2023-11-15 MRTConfigData (1.93) 2023-11-16 ClamXAV v3.6.1 2023-11-18 Microsoft Bing for Safari (3.0.0) 2023-11-18 Jumpshare (3.2.15) 2023-11-19 ‎WhatsApp (23.23.81) 2023-11-20 Messenger (199.0) 2023-11-22 Pure Paste (1.9.2) 2023-11-23 Duplicate File Finder (7.3.3) 2023-11-25 ChatGuru (6.7.26) Clean up: ~/Library/LaunchAgents/com.sqwarq.DetectX-Swift.observer.plist /private/var/folders/jk/2jw43h_13fv3d0q7_srm0x3c0000gn/T/AppTranslocation/3D52A127-032D-4AEC-BF66-8918DE49BD90/d/DetectX Swift.app/Contents/MacOS/DetectX Swift Executable not found Diagnostics Information (past 7-30 days): 2023-11-24 09:52:25 Thunderbird.app High CPU Use (4 times) Executable: /Applications/Thunderbird.app 2023-11-22 07:40:11 WhatsApp.app High CPU Use (2 times) Executable: /Applications/WhatsApp.localized/WhatsApp.app 2023-11-21 07:35:50 BlockBlock Crash (3 times) Executable: /Library/Objective-See/BlockBlock/BlockBlock.app End of report