EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-05-17 19:57:41 Download EtreCheckPro from https://etrecheck.com Runtime: 6:14 Performance: Below Average Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Battery failure - Your battery is reporting that it needs to be serviced. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Hardware Information: MacBook (Retina, 12-inch, Early 2015) MacBook Model: MacBook8,1 1.1 GHz Dual-Core Intel Core M (M-5Y31) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Service Battery - Cycle count = 504 Video Information: Intel HD Graphics 5300 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD AP0256H 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 61.47 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 317 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.13 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 446 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 61.47 GB used, 171.18 GB available, 170.43 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 317 MB used, 170.43 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 170.43 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.05 GB used, 171.18 GB available, 170.43 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 446 KB used, 170.43 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en1: Bluetooth PAN iCloud Quota: 4.97 GB available System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 5 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Running app: /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray Apps: 1 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 165 Apple tasks [Running] 148 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 176 Apple tasks [Running] 147 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-27) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-27) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-03-24) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-05-17) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-05-05) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-27) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2021-02-04) [Other] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2020-06-16) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-04-03) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-03-24) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (? f39826f0 - installed 2019-12-19) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? a510a00 - installed 2019-12-19) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-05-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-27) User Login Items: [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-04-30) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-05-05) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-07-03) Safari Extensions: Webex Meetings (Cisco - installed 2021-02-24) Backup: Time Machine Not Configured! Performance: System Load: 4.45 (1 min ago) 6.49 (5 min ago) 6.28 (15 min ago) Nominal I/O speed: 0.04 MB/s File system: 74.30 seconds Write speed: 331 MB/s Read speed: 822 MB/s CPU Usage Snapshot: Type Overall System: 14 % User: 57 % Idle: 29 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.SpeechRecognitionCore.speechrecognitiond (2) 129.92 % (Apple) system_profiler (2) 43.32 % (Apple) trustd (4) 32.68 % (Apple) WindowServer 30.18 % (Apple) EtreCheckPro 12.28 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (2) 612 MB (Apple) EtreCheckPro 568 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (8) 463 MB (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond (2) 395 MB (Apple) Combo Cleaner 231 MB (UAB RCS LT) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 565 KB / 351 KB (Apple) Mail 51 KB / 23 KB (Apple) apsd 4 KB / 6 KB (Apple) netbiosd 5 KB / 4 KB (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.SpeechRecognitionCore.speechrecognitiond (2) 37 (Apple) trustd (4) 16 (Apple) system_profiler (2) 15 (Apple) WindowServer 11 (Apple) coreaudiod 3 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 56 MB Used RAM: 5.54 GB Cached files: 2.41 GB Available RAM: 2.46 GB Swap Used: 152 MB Software Installs (past 60 days): Install Date Name (Version) 2021-04-03 Malwarebytes for Mac (1.0) 2021-04-07 Safari (14.0.3) 2021-04-11 macOS Big Sur (11.2.3) 2021-04-11 macOS 11.2.3 (11.2.3) 2021-04-12 iMovie (10.2.3) 2021-04-19 Pages (11.0) 2021-04-30 MRTConfigData (1.78) 2021-04-30 WhatsApp (2.2114.10) 2021-05-01 The Unarchiver (4.3.3) 2021-05-17 XProtectPlistConfigData (2146) 2021-05-17 Microsoft AutoUpdate (4.35.21050901) Clean up: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Executable not found Diagnostics Information (past 7-30 days): 2021-05-17 19:18:45 com.apple.SpeechRecognitionCore.speechrecognitiond High CPU Use Executable: /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XPCServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/XPCServices/com.apple.SpeechRecognitionCore.speechrecognitiond.xpc/Contents/MacOS/com.apple.SpeechRecognitionCore.speechrecognitiond 2021-05-17 18:54:55 Combo Cleaner.app High CPU Use Executable: /Applications/Combo Cleaner.app 2021-05-11 00:17:08 trustd High CPU Use Executable: /usr/libexec/trustd End of report