Adrianâ s iMac 2022-08-01 EtreCheckPro version: 6.7 (67008) Report generated: 2022-08-01 14:38:40 Download EtreCheckPro from https://etrecheck.com Runtime: 2:38 Performance: Good Problem: No problem - just checking Description: Contents of Documents folder disappear Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3.7 GHz 6-Core Intel Core i5 (i5-9600K) CPU: 6-core 72 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 32 GB DDR4 2667 Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (283.59 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (819 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (6 MB used) disk1 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (283.59 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (819 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) Page 1 Adrianâ s iMac 2022-08-01 disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (6 MB used) disk3 - WD My Book 1144 3.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - M************o (Journaled HFS+) 3.00 TB (1.07 TB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 283.59 GB Shared values Size: 2.12 TB Free: 1.81 TB Available: 1.82 TB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 819 MB Shared values Size: 2.12 TB Free: 1.81 TB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 2.12 TB Free: 1.81 TB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 2.12 TB Free: 1.81 TB Available: 1.82 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 6 MB Shared values Size: 2.12 TB Free: 1.81 TB disk3s2 - M************o Filesystem: Journaled HFS+ Mount point: /Volumes/M************o Used: 1.07 TB Page 2 Adrianâ s iMac 2022-08-01 Size: 3.00 TB Free: 1.93 TB Network: Interface usbmodem1a121: Mobile USB Modem 1.0 Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.5 (21G72) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Running app: ~/Library/Printers/EPSON WF-2840 Series.app/Contents/MacOS/PrinterProxy Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Preference panel: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 15 Old Applications: 16 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 3.1. 9) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Loaded] iShowU Audio Capture.kext - com.shinywhitebox.iShowU-Audio-Capture (Shiny White Box Limited, 1 .0.2 - SDK 10.12) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.3.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (Canon Inc., 16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 183 Apple tasks [Running] 160 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 171 Apple tasks Launch Daemons: Page 3 Adrianâ s iMac 2022-08-01 [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-19) [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2019-06-28) [Loaded] com.shinywhitebox.iShowUAudioDaemon.plist (Shiny White Box Limited - installed 2019-06-28) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-07-29) Launch Agents: [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08 ) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19) [Other] com.microsoft.update.agent.plist (Not signed - installed 2020-04-15) User Launch Agents: [Other] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (Not signed - installed 2012-06-18) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2022-05-25) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2022-05-25) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/ crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2022-05-25) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resourc es/ApplicationUpdater.app [Not Loaded] StartUpHelper (Spotify - installed 2021-04-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2022-06-23) Modern Login Item /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app Internet Plug-ins: SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-29) Flip4Mac WMV Plugin: 3.0.0.126 (? - installed 2013-04-05) EPPEX Plugin: 10.0 (? - installed 2017-11-09) 3rd Party Preference panels: Flip4Mac WMV (? - installed 2012-09-15) Backup: Time Machine information is limited without Full Disk Access Destinations: M************o [Local] (Last used) 23 local snapshots Oldest local snapshot: 2022-07-31 15:06:22 Last local snapshot: 2022-08-01 13:56:19 Performance: System Load: 1.04 (1 min ago) 0.76 (5 min ago) 0.73 (15 min ago) Nominal I/O usage: 0.00 MB/s Page 4 Adrianâ s iMac 2022-08-01 File system: 18.72 seconds Write speed: 191 MB/s Read speed: 2532 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.46 % (Etresoft, Inc.) WindowServer 7.50 % (Apple) Finder 3.78 % (Apple) kernel_task 3.18 % (Apple) bluetoothd 1.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 1.43 GB (Apple) MTLCompilerService (22) 1.05 GB (Apple) EtreCheckPro 783 MB (Etresoft, Inc.) Pages 754 MB (App Store) com.apple.appkit.xpc.openAndSavePanelService (4) 336 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 13 MB / 3 MB (Apple) apsd 87 KB / 66 KB (Apple) com.apple.WebKit.Networking 93 KB / 10 KB (Apple) netbiosd 61 KB / 2 KB (Apple) trustd 40 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) launchd 0 (Apple) EEventManager 0 (Seiko Epson Corporation) AXVisualSupportAgent 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 72 GB Free RAM: 50.75 GB Used RAM: 12.75 GB Cached files: 8.51 GB Available RAM: 59.25 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-06-22 Keynote (12.1) 2022-06-22 Pages (12.1) 2022-06-22 Numbers (12.1) 2022-06-23 Epson Scan 2 (6.4.99) 2022-06-23 EPSON PC-FAX Driver (1.91) 2022-06-23 EPSON Software Updater (2.6.2) 2022-06-23 EPSON Manuals (1.1.4) Page 5 Adrianâ s iMac 2022-08-01 2022-06-23 EPSON Printer Driver (11.50) 2022-06-23 Epson Connect Printer Setup (1.4.3) 2022-06-23 Epson Low Ink Reminder (1.7.5) 2022-06-23 Epson Photo+ (1.0.0) 2022-06-23 Epson Scan 2 OCR Component (1.0.0) 2022-06-23 EpsonScan2_PDF_Extensions (1.0.0) 2022-06-23 Epson ScanSmart (3.6.1) 2022-06-23 Epson Scanner Monitor (1.0.0) 2022-06-23 Epson Event Manager (2.51.88) 2022-06-26 EpsonNet Config (1.5.0) 2022-07-01 XProtectPlistConfigData (2161) 2022-07-15 Full Deck Solitaire (1.96) 2022-07-20 PDF Reader Pro Lite (2.8.12) 2022-07-22 XProtectPayloads (67) 2022-07-28 macOS 12.5 (12.5) 2022-07-29 PDF Converter (6.7.4) 2022-07-29 Zoom (5.11.1.8356) Clean up: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/R esources/Canon_Inkjet_Extended_Survey_Agent Executable not found /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant Executable not found Diagnostics Information (past 7-30 days): 2022-07-31 18:30:32 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2022-07-28 18:44:19 backupd - High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-07-28 18:29:38 triald - High CPU Use Executable: /usr/libexec/triald End of report Page 6