EtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-08-13 14:43:44 Download EtreCheckPro from https://etrecheck.com Runtime: 4:25 Performance: Good Problem: Computer is too slow Description: Takes way too long to start up and opening apps like google chrome and safari is a nightmare and takes up to 10 seconds to open. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3,1 GHz 6-Core Intel Core i5 (i5-8600) CPU: 6-core 8 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 575X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M********************s (APFS) [APFS Virtual drive] (Shared - 687.07 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 537 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - M********************s (APFS) [APFS Virtual drive] (Shared - 687.07 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 537 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk2s6 - Update (APFS) (Shared - 3 MB used) disk3 - Seagate BUP Slim 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 2.00 TB disk4 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk4s2 - B*********1 (APFS) (Shared - 623.31 GB used) Mounted Volumes: disk2s1 - M********************s [APFS Virtual drive] 1.03 TB (Shared - 687.07 GB used, 508.03 GB available, 317.44 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1.03 TB (Shared - 537 MB used, 317.44 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 317.44 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 1.03 TB (Shared - 15.33 GB used, 508.03 GB available, 317.44 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1.03 TB (Shared - 3 MB used, 317.44 GB free) APFS Mount point: /System/Volumes/Update disk4s2 - B*********1 2.00 TB (Shared - 623.31 GB used, 1.38 TB free) APFS Mount point: /Volumes/B*********1 Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.33 TB available Screen sharing: Enabled System Software: macOS Big Sur 11.5.2 (20G95) Time since boot: About an hour Notifications: EtreCheckPro.app one notification OneDrive.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 4 Old Applications: 57 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.7.0 - SDK 10.15) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 186 Apple tasks [Running] 143 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-08-13) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-07-22) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-03) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-08-03) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-08-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-23) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-09-16) Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-07-22) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-08-03) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-08-13) [Not Loaded] com.oracle.java.Java-Updater.plist (? e1a8be59 - installed 2020-09-16) User Launch Agents: [Other] com.epicgames.launcher.plist (? 0 - installed 2020-07-06) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2021-08-13) [Running] com.hp.productresearch.plist (HP Inc. - installed 2021-08-13) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-13) User Login Items: [Running] OneDrive (Microsoft Corporation - installed 2021-08-03) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-08-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-08-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2021-07-24) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-11-16) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2020-11-16) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2020-11-16) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 271 build 09 (? - installed 2020-11-06) Safari Extensions: Grammarly for Safari (App Store - installed 2021-07-26) 3rd Party Preference Panes: Java (? - installed 2020-11-06) Backup: Auto backup: Yes Destinations: B*********1 [Local] (Last used) Total size: 2.00 TB Total number of backups: 26 Oldest backup: 2021-07-28 00:06:55 Last backup: 2021-08-05 08:18:49 6 local snapshots Oldest local snapshot: 2021-08-05 08:17:06 Last local snapshot: 2021-08-13 13:23:41 Performance: System Load: 1.62 (1 min ago) 1.41 (5 min ago) 1.48 (15 min ago) Nominal I/O speed: 2.16 MB/s File system: 22.64 seconds Write speed: 89 MB/s Read speed: 112 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 8 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 34.30 % (Apple) EtreCheckPro 12.48 % (Etresoft, Inc.) System Information 11.66 % (Apple) bird 10.86 % (Apple) WindowServer 7.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 568 MB (Etresoft, Inc.) system_profiler (2) 536 MB (Apple) mds_stores 249 MB (Apple) Google Chrome 173 MB (Google, Inc.) System Information 157 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 9 MB / 1 MB (Apple) exchangesyncd 451 KB / 27 KB (Apple) CalendarAgent 370 KB / 41 KB (Apple) syncdefaultsd 396 KB / 8 KB (Apple) rapportd 57 KB / 90 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) RTProtectionDaemon 11 (Malwarebytes Corporation) WindowServer 4 (Apple) System Information 2 (Apple) mds_stores 1 (Apple) diskarbitrationd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 167 MB Used RAM: 4.79 GB Cached files: 3.05 GB Available RAM: 3.21 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-06-25 Zoom (5.7.0.446) 2021-06-30 XProtectPlistConfigData (2149) 2021-06-30 MRTConfigData (1.81) 2021-07-24 macOS 11.5 (11.5) 2021-07-24 QuickTime Player 7 (7.6.6.1.1249367152) 2021-07-26 Grammarly for Safari (9.36) 2021-08-13 Microsoft AutoUpdate (4.38.21080801) 2021-08-13 Microsoft Excel (16.52.21080801) 2021-08-13 Microsoft OneNote (16.52.21080801) 2021-08-13 Microsoft Outlook (16.52.21080801) 2021-08-13 Microsoft PowerPoint (16.52.21080801) 2021-08-13 Microsoft Word (16.52.21080801) 2021-08-13 macOS 11.5.2 (11.5.2) 2021-08-13 LogTen (2021.1.2) 2021-08-13 Malwarebytes for Mac (1.0) Clean up: ~/Library/LaunchAgents/com.epicgames.launcher.plist ~/Desktop/Epic Games Launcher.app Executable not found Diagnostics Information (past 7-30 days): 2021-08-13 13:35:10 cloudd Crash Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSGenericException', re ason: 'Failed to step (6922): "select publicCloudDBURL, publicShareSer viceURL, publicDeviceServiceURL, publicCodeServiceURL, publicMetricsSe rviceURL, scopedUserID, orgAdminUserID from Container where containerI D = ? AND accountID = ?" - errcode:1b0a, msg:"disk I/O error", size: ( null), path:/Users/***/Library/Caches/*/CloudKitMetadata, fs:(null)/(n ull)' terminating with uncaught exception of type NSException abort() called 2021-08-13 13:22:36 Safari.app High CPU Use Executable: /Applications/Safari.app 2021-08-13 12:20:10 Google Chrome.app Hang Executable: /Applications/Google Chrome.app 2021-08-13 02:55:02 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync End of report