EtreCheck version: 6.1.9 (6B057) Report generated: 2020-02-07 23:35:34 Download EtreCheck from https://etrecheck.com Runtime: 2:57 Performance: Excellent Problem: Other problem Description: Fans noisy Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) MacBook Pro Model: MacBookPro11,5 1 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  BANK 1/DIMM0 - 8 GB DDR3 1600  Battery: Health = Normal - Cycle count = 60 Video Information: AMD Radeon R9 M370X - VRAM: 2048 MB Color LCD (built-in) 2880 x 1800 Intel Iris Pro - VRAM: 1536 MB Drives: disk0 - APPLE SSD SM1024G 1.00 TB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 807.48 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 515 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1.00 TB (Shared - 807.48 GB used, 207.94 GB available, 191.05 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 191.05 GB free) APFS Mount point: /private/var/vm Network: Interface en6: Thunderbolt Ethernet Interface en5: iPad Interface en3: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 16.46 GB available System Software: macOS High Sierra 10.13.6 (17G11023) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification CCC User Agent.app 5 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 32 32-bit apps Kernel Extensions: /Applications/Private Internet Access.app [Not Loaded] PiaKext.kext (1.0 - SDK 10.14) /Applications/duet.app [Loaded] DuetDisplay.kext (2.1.4 - SDK 10.9) /Library/Application Support/Malwarebytes/MBAM/Kext [Loaded] MB_MBAM_Protection.kext (4.0 - SDK 10.11) /Library/Extensions [Loaded] 3Dconnexion.kext (1.1.0 - SDK 10.10) [Loaded] Dropbox.kext (1.10.3 - SDK 10.14) [Not Loaded] MOTUFireWireAudio.kext (1.6 73220 - SDK 10.6) [Not Loaded] MOTUMicroBookAudio.kext (1.6 73220 - SDK 10.6) [Not Loaded] MOTUPCIAudio.kext (1.6 73220 - SDK 10.6) [Not Loaded] Motu MIDI Driver.kext (1.6 73220 - SDK 10.6) [Loaded] IOVideoVidyoCamera.kext (1.0.0d1 - SDK 10.11) /Library/Extensions/3Dconnexion.kext/Contents/PlugIns [Not Loaded] ConnexionVirtual.kext (1.1.0) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 169 Apple tasks [Running] 110 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 188 Apple tasks [Running] 113 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-18) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-11-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-22) [Not Loaded] com.extensis.FMCore.plist (Extensis - installed 2019-08-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-05) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-17) [Running] com.motu.MOTULauncher.plist (MOTU - installed 2017-07-21) [Not Loaded] com.oracle.java.Java-Updater.plist (? 46484ec3 - installed 2019-10-05) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-08-24) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-08-24) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2019-08-30) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2019-08-30) Launch Daemons: [Loaded] com.3dconnexion.nlserverIPalias.plist (Apple - installed 2020-01-24) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-07) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-11-06) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-22) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-12) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-24) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-11-25) [Loaded] com.extensis.cache-cleaner.plist (Extensis - installed 2019-10-31) [Loaded] com.extensis.plugin-install-helper.plist (Extensis - installed 2019-10-10) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-07-25) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-02-05) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-12-16) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2019-05-30) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-05-13) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2019-05-30) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-10-05) [Running] com.privateinternetaccess.vpn.daemon.plist (London Trust Media Incorporated - installed 2019-12-21) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-12-12) [Other] com.sec.faxdb.plist (Samsung Electronics Co., Ltd. - installed 2018-07-25) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-08-24) [Loaded] com.vidyo.DPA.VidyoCamera.plist (Vidyo, Inc. - installed 2017-06-29) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-18) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-22) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-24) [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2019-11-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-16) [Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2019-12-14) User Login Items: [Running] 1Password 7 (App Store - installed 2019-11-11) Application /Applications/1Password 7.app [Running] 1Password Extension Helper (App Store - installed 2019-11-11) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (App Store - installed 2019-11-11) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Running] 3Dconnexion Home (3Dconnexion S.A.M. - installed 2019-01-27) Application /Applications/3Dconnexion/3Dconnexion Home.app [Running] CCC User Agent (Bombich Software, Inc. - installed 2019-11-25) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Loaded] Dropbox (Dropbox, Inc. - installed 2019-05-13) Application /Applications/Dropbox.app [Not Loaded] DroplrHelper (Droplr - installed 2019-03-19) Modern Login Item /Applications/Droplr.app/Contents/Library/LoginItems/DroplrHelper.app [Not Loaded] Flume Helper (Rafif Yalda - installed 2019-07-29) Modern Login Item /Applications/Flume.app/Contents/Library/LoginItems/Flume Helper.app [Not Loaded] LoginHelper (FIPLAB Ltd - installed 2019-05-18) Modern Login Item /Applications/Memory Clean 3.app/Contents/Library/LoginItems/LoginHelper.app [Running] NeoFinder Global QuickFind (NORBERT M. DOERNER - installed 2019-11-04) Application /Applications/NeoFinder.app/Contents/Resources/NeoFinder Global QuickFind.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-05-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-05-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2019-12-09) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] Suitcase Fusion (Extensis - installed 2019-10-10) Application /Applications/Suitcase Fusion.app [Running] Creative Cloud (Adobe Systems, Inc. - installed 2019-11-06) Application /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app [Loaded] DiskWarriorStarter (Alsoft, Inc - installed 2018-09-28) Application /Applications/Utilities/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app [Running] 3DconnexionHelper (3Dconnexion S.A.M. - installed 2019-01-27) Application /Library/PreferencePanes/3Dconnexion.prefPane/Contents/Resources/3DconnexionHelper.app [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2019-04-19) Modern Login Item ~/Downloads/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-11-06) FlashPlayer-10.6: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) Default Browser: (? - installed 2019-10-18) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-21) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-21) Flash Player: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-21) PepperFlashPlayer: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-31) DirectorShockwave: 12.2.5r195 (? - installed 2016-09-01) JavaAppletPlugin: Java 8 Update 231 build 11 (? - installed 2019-10-30) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-02-04) BridgeAudioSP: 4.69.2 (Apple - installed 2020-02-04) iSightAudio: 7.7.3 (Apple - installed 2020-02-04) AppleAVBAudio: 683.1 (Apple - installed 2020-02-04) EcammAudioLoader: 1.0.4 (? - installed 2020-01-07) ACE: 11.1.0 (Rogue Amoeba Software, LLC - installed 2019-12-14) InstantOn: 11.1.0 (? - installed 2019-12-14) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-02-04) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-02-04) Safari Extensions: 1Password - App Store (installed 2019-11-11) Open in IINA - HeChen LI (installed 2019-05-27) 3rd Party Preference Panes: 3Dconnexion (installed 2019-01-27) Flash Player (installed 2020-01-12) Java (installed 2019-10-30) SwitchResX (installed 2019-07-15) WacomTablet (installed 2017-12-13) Time Machine: Time Machine Not Configured! Performance: System Load: 3.56 (1 min ago) 6.36 (5 min ago) 3.58 (15 min ago) Nominal I/O speed: 21.41 MB/s File system: 25.88 seconds Write speed: 613 MB/s Read speed: 1932 MB/s CPU Usage Snapshot: Type Overall System 4 % User 3 % Idle 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Finder 16.78 % (Apple) kernel_task 14.27 % (Apple) RTProtectionDaemon 7.72 % (Malwarebytes Corporation) EtreCheckPro 4.62 % (Etresoft, Inc.) WindowServer 4.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 1.48 GB (Apple) EtreCheckPro 1.37 GB (Etresoft, Inc.) mdworker (23) 751 MB (Apple) Dropbox (4) 395 MB (Dropbox, Inc.) mds_stores 390 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 302 KB / 441 KB (Dropbox, Inc.) mDNSResponder 48 KB / 31 KB (Apple) CalendarAgent 21 KB / 3 KB (Apple) apsd 5 KB / 9 KB (Apple) cloudd 5 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) FMCore 10 (Extensis) WindowServer 3 (Apple) RTProtectionDaemon 1 (Malwarebytes Corporation) socketfilterfw 1 (Apple) trustd (5) 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.58 GB Used RAM: 8.36 GB Cached files: 6.06 GB Available RAM: 7.64 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-01-14 Microsoft Excel (16.33.20011301) 2020-01-14 Microsoft OneNote (16.33.20011301) 2020-01-14 Microsoft Outlook (16.33.20011301) 2020-01-14 Microsoft Word (16.33.20011301) 2020-01-14 Microsoft PowerPoint (16.33.20011301) 2020-01-17 Microsoft AutoUpdate (4.19.20011301) 2020-01-21 Adobe Flash Player (32.0.0.321) 2020-01-29 Safari (13.0.5) 2020-01-31 Adobe Pepper Flash Player (32.0.0.321) 2020-02-04 Security Update 2020-001 (10.13.6) 2020-02-06 XProtectPlistConfigData (2113) 2020-02-06 MRTConfigData (1.54) Diagnostics Information (past 7-30 days): 2020-02-07 23:16:25 3DxNLServer.app Crash Executable: /Applications/3Dconnexion/3DxNLServer/3DxNLServer.app Details: terminating abort() called 2020-02-07 14:43:03 Max 8.1.2.app High CPU Use Executable: /Applications/Max 8.1.2.app 2020-02-07 10:09:23 mds_stores Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2020-02-07 10:08:55 mds Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2020-02-07 09:57:57 AppleSpell Memory Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell 2020-02-07 09:54:43 mdworker Memory Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2020-02-06 18:15:56 helpd Memory Executable: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd 2020-02-06 14:02:22 Adobe Acrobat.app High CPU Use Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app 2020-02-06 13:56:35 quicklookd.app Crash Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.app Details: qlmanage --diag 6571367.8624114412 6571367.8618353003 6571367.86076653 62 6571367.8625542498 6571367.8613351788 6571367.8621487116 6571367.86 23256360 6571367.8623720779 6571367.8616884900 6571367.8618576539 6571 367.8609572675 6571367.8625054434 6571367.8615427148 BUG IN CLIENT OF LIBDISPATCH: Voucher port corruption 2020-02-06 12:49:56 airportd Memory Executable: /usr/libexec/airportd 2020-02-06 12:22:08 MTLCompilerService Memory Executable: /System/Library/Frameworks/Metal.framework/Versions/A/XPCServices/MTLCompilerService.xpc/Contents/MacOS/MTLCompilerService 2020-02-06 05:47:43 MRT.app Memory Executable: /System/Library/CoreServices/MRT.app 2020-02-06 05:46:13 Software Update.app Memory Executable: /System/Library/CoreServices/Software Update.app 2020-02-05 16:54:31 Dropbox.app Crash Executable: /Users/*/Library/Application Support/Dropbox/Dropbox.app 2020-02-04 18:15:34 lsd Memory Executable: /usr/libexec/lsd 2020-02-02 21:06:07 SecurityAgent Memory Executable: /System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAgent.bundle/Contents/MacOS/SecurityAgent 2020-02-02 14:25:16 com.apple.WebKit.WebContent Crash Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-02-02 06:38:04 SpamSieve.app Crash Executable: /Applications/SpamSieve.app 2020-02-01 16:43:06 Dock.app Memory Executable: /System/Library/CoreServices/Dock.app End of report