EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-09 08:29:49 Download EtreCheck from https://etrecheck.com Runtime: 2:26 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.2 GHz 6-Core Intel Core i7 (i7-8700) CPU: 6-core 32 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [Fusion Drive] 1.03 TB disk2s1s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s1 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s1s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 580.58 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 287 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s6 - U****e (APFS) (Shared - 586 KB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.55 GB disk2 [Fusion Drive] 1.03 TB disk2s1s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s1 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s1s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 580.58 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (Shared - 287 MB used) disk2s4 - Recovery (APFS) [Recovery] (Shared) disk2s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s6 - U****e (APFS) (Shared - 586 KB used) disk4 - LaCie P9220 2.00 TB External USB 480 Mbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - S********a (Journaled HFS+) 2.00 TB (621.33 GB used) disk5 - LaCie Mobile Drive 2.00 TB External USB 480 Mbit/s USB disk5s1 - L***********e (Journaled HFS+) 2.00 TB (522.01 GB used) Mounted Volumes: disk2s1s1 - Macintosh HD 1.03 TB (Shared - 14.94 GB used, 446.48 GB available, 424.42 GB free) APFS Mount point: / Read-only: Yes disk2s2 - Macintosh HD - Data [APFS Virtual drive] 1.03 TB (Shared - 580.58 GB used, 446.48 GB available, 424.42 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s3 - Preboot [APFS Preboot] 1.03 TB (Shared - 287 MB used, 424.42 GB free) APFS Mount point: /System/Volumes/Preboot disk2s5 - VM [APFS VM] 1.03 TB (Shared - 2.15 GB used, 424.42 GB free) APFS Mount point: /System/Volumes/VM disk2s6 - U****e 1.03 TB (Shared - 586 KB used, 424.42 GB free) APFS Mount point: /System/Volumes/U****e disk4s2 - S********a 2.00 TB (621.33 GB used, 1.38 TB free) Journaled HFS+ Mount point: /Volumes/S********a disk5s1 - L***********e 2.00 TB (522.01 GB used, 1.48 TB free) Journaled HFS+ Mount point: /Volumes/L***********e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.0.1 (20B29) Time since boot: Less than an hour Notifications: EtreCheck.app 6 notifications DrCleanerProPlus.app one notification (one scheduled) Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/Myriad Music Plugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/TASCAM_US1xx.driver Plugin: /Library/Audio/Plug-Ins/HAL/TASCAM_US1xx.plugin Preference Pane: /Library/PreferencePanes/Flash Player.prefPane 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Extensions MacallyKMDriver.kext (1.0.0d1) TASCAM_US1xx.kext (3.25rc2 - SDK 10.8) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 191 Apple tasks [Running] 122 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 193 Apple tasks [Running] 130 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-05) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-12-16) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.apple.musicapps.InstallerHelperTool.plist (App Store - installed 2020-10-04) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-12-02) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2009-12-22) User Login Items: [Loaded] TCLoginItemHelperProPlus (App Store - installed 2020-12-07) Modern Login Item /Applications/DrCleanerProPlus.app/Contents/Library/LoginItems/TCLoginItemHelperProPlus.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] StartUpHelper (Spotify - installed 2019-09-09) Modern Login Item ~/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-11-06) FlashPlayer-10.6: 24.0.0.194 (? - installed 2017-01-31) Flash Player: 24.0.0.194 (? - installed 2017-01-31) AdobePDFViewer: 20.013.20064 (Adobe Systems, Inc. - installed 2020-11-06) Myriad Music Plugin: 5.6.3d (? - installed 2020-05-21) iPhotoPhotocast: 7.0 (Apple - installed 2016-06-17) Audio Plug-ins: TASCAM_US1xx: 1.0 (? - installed 2016-09-29) TASCAM_US1xx: (? - installed 2016-09-29) 3rd Party Preference Panes: Flash Player (? - installed 2016-12-16) Backup: Skip System Files: No Mobile backups: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.03 TB - Disk used: 603.12 GB Destinations: S********a [Local] (Last used) Total size: 2.00 TB Total number of backups: 46 Oldest backup: 2020-10-16 17:45:10 Last backup: 2020-12-08 22:46:44 15 local snapshots Oldest local snapshot: 2020-12-08 08:48:24 Last local snapshot: 2020-12-09 08:23:34 Performance: System Load: 1.25 (1 min ago) 1.23 (5 min ago) 0.76 (15 min ago) Nominal I/O speed: 3.12 MB/s File system: 20.31 seconds Write speed: 885 MB/s Read speed: 1279 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 1 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 17.06 % (?) EtreCheck 11.33 % (App Store) photolibraryd 1.93 % (Apple) AXVisualSupportAgent 0.06 % (Apple) mdworker_shared 0.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 612 MB (App Store) Finder 162 MB (Apple) Mail 160 MB (Apple) Calendar 133 MB (Apple) Dock 111 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 257 KB / 5 KB (Apple) Other processes 50 KB / 47 KB (?) mdworker_shared 0 B / 0 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 23.57 GB Used RAM: 5.12 GB Cached files: 3.31 GB Available RAM: 26.88 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-13 Safari (14.0.1) 2020-11-13 macOS Big Sur (11.0.1) 2020-11-13 Pages (10.0) 2020-11-13 Numbers (10.0) 2020-11-13 macOS 11.0.1 (11.0.1) 2020-11-13 MRTConfigData (1.72) 2020-11-14 Logic Pro (10.6.0) 2020-11-14 GarageBand (10.4.1) 2020-11-14 iMovie (10.2.1) 2020-11-18 EtreCheck (5.6.4) 2020-11-18 Zoom (5.4.58887.1115) 2020-12-02 Keynote (10.0) 2020-12-04 XProtectPlistConfigData (2136) 2020-12-07 Cleaner One (6.0.7) Diagnostics Information (past 7-30 days): 2020-12-08 13:11:35 photoanalysisd High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2020-12-07 10:45:48 backupd High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-12-04 10:13:24 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2020-12-02 19:57:51 Keychain Access.app Hang Executable: /System/Applications/Utilities/Keychain Access.app End of report